First time at Bensons Beds, the choice is tremendous, with a large spread of prices, makes and designs. There’s no pressure, but guidence is available. We found the ideal bed( low) and mattress ( ex... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We visited the showroom, saw a bed we liked and then looked at the website to see details. Very good offer of bed + mattress. Back to the showroom to have another look and decided to order. All fine... Toon meer
Bedrijf heeft geantwoord
As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my... Toon meer
Bedrijf heeft geantwoord
Absolutely delighted with my first experience of buying from Bensons for Beds - it will definitely not be my last! The whole process from choosing the best products for my needs, right through to the... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Metro Centre279
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Verenigd Koninkrijk
- 1914606158
4,9
Uitstekend
574 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Extremely helpful
They were extremely helpful and knowledgeable about the products they were selling. The delivery service was exceptional
5 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased our team was helpful and knowledgeable about our products, and that your delivery service was exceptional. Thank you for your kind feedback!
Louise and her colleague were very…
Louise and her colleague were very helpful. Got exactly the mattress I needed even though not a huge amount of choice for adjustable beds. A bit pricey but you get what you pay for, including an 8 year guarantee on everything plus life time manufacturing fault guarantee.
7 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that our colleagues were very helpful and that you found exactly the mattress you needed. It's wonderful that you appreciate the quality and guarantees provided. Thank you for your kind feedback!
Great experience
Louise the store assistant was very helpful but not pushy at all. She was very attentive and informative.
5 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear our store assistant was helpful and attentive without being pushy. Thank you for your kind feedback!
Delivery on time
Delivery on time, bed was assembled in a good time, staff were really professional, great customer service
29 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased your delivery was on time and your bed was assembled efficiently. It's wonderful to hear our staff were professional and provided great customer service!
Team Bensons
Superb
All parts of this process -from buying the bed and getting expert advice to getting delivery- have been excellent. Good price, great service and excellent communication throughout. Thank you!
26 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that your entire experience, from expert advice to delivery, was excellent. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service. Friendly professional and knowledgeable salesman who explained everything in a straightforward manner that was easy to understand.
24 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you received excellent service from our professional and knowledgeable team. We appreciate your kind feedback!
Team Bensons
The delivery service from Nick and his…
The delivery service from Nick and his assistant Steven was excellent from start to finish. They were friendly, professional, and handled the delivery of my bed and mattress with great care. They arrived on time, kept me informed throughout the process, and were respectful of my home. Both were efficient and helpful, making the whole experience smooth and stress-free. I am very pleased with the service they provided and would highly recommend them. Thank you, Nick and Steven, for a fantastic delivery experience.
14 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear you had such a positive delivery experience! It's wonderful that our team provided excellent service, handling everything with care and keeping you informed. Thank you for your kind words and recommendation!
Team Bensons
Amazing experience from start to…
Amazing experience from start to finish. From the shop lads to the delivery lads, they were fantastic.
17 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you had an amazing experience from start to finish. Our team strives for fantastic service. Thank you!
Team Bensons
Antwoord van Bensons For Beds - Metro Centre279
We're so glad you had a great experience. Thank you for your kind words!
Team Bensons
Good customer service
Salesperson listened to what we wanted and gave us a choice based on our wishes, dib not try to oversell.
19 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased our team listened to your needs and provided choices without overselling. Thank you for your kind feedback!
Team Bensons
Friendly knowledgeable staff
Friendly staff, really good advice in store, and courteous efficient & knowledgeable delivery staff. Cannot fault them
We bought a ottoman bed base which seems really good, bit hard to lift with mattress on but otherwise no complaints so far.
12 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you received excellent advice and found our delivery team courteous and knowledgeable. We appreciate your positive feedback!
Team Bensons
Excellent service from choosing the bed…
Excellent service from choosing the bed to delivery.
5 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you found our service excellent! Thank you for your feedback.
Team Bensons
Great lads who came and took bed away…
Great lads who came and took bed away and built new bed brilliant service
7 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear our team provided brilliant service! Thank you for sharing your positive experience.
Team Bensons
Brilliant service from start to finish
Brilliant service from start to finish. Would highly recommend this company
1 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you experienced brilliant service and would highly recommend us. Thank you!
Team Bensons
Excellent in every department from store to deliveryExcellent advice in the shop which…
Excellent advice in the shop which helped to decide which mattress to buy. The delivery was great. We were advised half an hour before delivery and the staff were curteuos and efficient. Would use them again.
30 mei 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear our team provided excellent advice, helping you choose the perfect mattress. It's wonderful that your delivery was great and efficient!
Team Bensons
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear you received fantastic service! We appreciate your kind words.
Team Bensons
Good experience in store and delivery
24 mei 2026
Antwoord van Bensons For Beds - Metro Centre279
We're glad you had a great experience! Thank you for your feedback.
Team Bensons
Great experience
Great experience. Knowledgeable and patient salesman. Gave time and space for my 95year old mother to try out beds and knew what adaptations were available for each style. Delivery was booked on purchase day and all went according to plan. Delivery men were efficient and tidied everything up. My Mum is delighted with her new bed.
22 mei 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear about your great experience! It's wonderful that our team was knowledgeable and patient, ensuring your mother found the perfect bed. We're glad the delivery was efficient and that she is delighted.
Team Bensons
Great service and love my bed
22 mei 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you love your bed!
Team Bensons
Antwoord van Bensons For Beds - Metro Centre279
We appreciate your feedback! We're so glad our team was professional and knowledgeable. Thank you for sharing.
Team Bensons
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.