First the negatives....I tried to order online and it stated free assembly. When I went through processing my order there was nothing on there to confirm assembly. Now the positives...I then rang... Toon meer
Bedrijf heeft geantwoord
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The assistant in the shop was friendly, extremely knowledgeable and helpful, and made the choice of a bed and mattress a stress free experience. Explained all the choices available, their cost, benefi... Toon meer
Dirty van made the bed packaging dirty. Now my carpet upstairs is dirty, must be oil. Delivery guys didn't care at all. They run away so quickly I didn't have time to act. I have to pay a carpet cle... Toon meer
Bedrijf heeft geantwoord
The staff throughout. I wouldnt usually post things like this but the service from when I entered the store, was left to browse around and when ready nodded someone over to help, to purchase with the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Thurrock561
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit D1a Lakeside Retail Park, RM20 1WN, Thurrock, Essex, Verenigd Koninkrijk
- 1708869617
4,8
Uitstekend
391 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had an excellent service by Chris and…
I had an excellent service by Chris and Ben. They were amazing.
25 februari 2024
The lovely lady who served us
23 februari 2024
Great Experience
Great experience and customer experience. Ben spent so much time with us on the bed we wanted and sharing his fantastic knowledge. A really great experience and would recommend going to Bensons for beds. Thanks Ben for all your help.
25 februari 2024
We found the advise to be very open and…
We found the adviser to be very open and honest and knowledgeable this helped with the purchase.
25 februari 2024
Staff service and knowledge.
18 februari 2024
A joy
Our shopping experience was great. We didn't feel pressured or pursued around the store, and we were able to get what we needed with a very short lead time!
17 februari 2024
The store is nicely laid out with beds…
The store is nicely laid out with beds logically grouped by manufacturer. As it turned out, we were served by the manageress, who has a wealth of experience and knowledge of beds themselves. There was no pressure and her cheerful manner made our visit and purchase a pleasure.
14 februari 2024
Seamless Satisfaction: A Glowing Experience with Bensons For Beds
I recently purchased two mattresses from Bensons For Beds, and I'm pleased to share a positive experience. The service was excellent—straightforward and efficient. The delivery process was impressively quick, and I encountered no issues. Overall, a seamless and satisfying shopping experience with no negatives to report. Highly recommended.
7 februari 2024
The staff were very friendly
The staff were very friendly, helpful and professional which made it a very easy process.
8 februari 2024
Amazing staff, very professional and still down to earth.
The member of staff that helped us was brilliant he gave us all the information we needed on different mattresses and bed frames. The shop was clean and tidy. Ben made us feel very welcome and helped us find an amazing bed within our price range.
8 februari 2024
New bed
The staff were very helpful and patient with us as we took a long time to choose
1 februari 2024
Excellent Customer care
Lateef was helpful and knowledgeable. Followed up my query and did his best to find what we needed. Returned to order with him despite having another branch closer due to his customer care.
1 februari 2024
Pleasant experience
Andrea she was so informative asked us what our needs were , explained the different types of mattresses and just generally lovely lady.
1 februari 2024
Excellent service
Excellent service, Lateef at the lakeside branch was awesome, I had amples of questions, kept calling him for sizes, material, colour and not once he showed frustration.
We got there in the end and placed the order.
31 januari 2024
Staff member very good and took time to…
Staff member very good and took time to look at our needs and what mattress would be best for us
28 januari 2024
Knowledgeable and friendly staff…
Knowledgeable and friendly staff member.
Listened to what we wanted.
Worked within our budget.
27 januari 2024
Great choice of beds and matrasses
Great choice of beds and matrasses to chose from. Member of staff really helpful. No pressure sale
25 januari 2024
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