I had a really positive experience at Bensons for Beds, thanks to Christopher, a helpful member of staff. His customer service was excellent from start to finish. I was quite confused about which... Toon meer
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Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient... Toon meer
Bedrijf heeft geantwoord
Had a great experience at Benson for Beds in Lakeside Retail Park thanks to Christopher. He really listened to what we wanted and took the time to suggest some great ideas for both mattresses and bed... Toon meer
Bedrijf heeft geantwoord
Experience was okay - felt the customer service initially was not great. We had to wait around for someone to talk to us, although there were others who came in later and got serviced straight... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Thurrock561
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit D1a Lakeside Retail Park, RM20 1WN, Thurrock, Essex, Verenigd Koninkrijk
- 1708869617
4,8
Uitstekend
384 reviews
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Had the best experience with Chris at…
Had the best experience with Chris at the Thurrock branch. He was able to help me order the bed I wanted within minutes. He gave me all the information I needed to make an informed purchase. Would definitely go back if I need any additional beds in future!
19 januari 2024
Great Service
Great product, great deal and the service we got from Sheela at the Lakeside store was fantastic. She was very helpful in getting the right product for us without the typical sales push.
17 januari 2024
Staff very helpful and friendly
11 januari 2024
Customer service
I gave 5 stars because the sales lady was so good she talked and explained all about the mattresses that we was I interested in. She wasn't pushy at all and let us take our time to decide on what one to buy her name was Andrea
10 januari 2024
Staff were great listened to us and…
Staff were great listened to us and gave options foe all parts of the bed.
8 januari 2024
Asha was so informative and friendly…
Asha was so informative and friendly when we came to store to buy our mattress, we were shown lots of your ranges and given advice in a non pushy friendly way she was a delight and an asset to your company .
9 januari 2024
Excellent service
8 januari 2024
Great customers service
Great customers service. Product specs explained and what specials were on.
7 januari 2024
Great experience
Great experience, i was quiet apprehensive finding the perfect bed but manager Ben knew all the product information which made choosing a bed easy. Shout out to Asha who walked me through the customer experience.
4 januari 2024
Sales rep was very helpful
3 januari 2024
The staff who served us were very…
The staff who served us were very patient with communication as we are Deaf
3 januari 2024
We went to your lakeside shop and we…
We went to your lakeside shop and we was most impressed with Christopher he is an absolute pleasure happy helpful knowledgeable young man . He couldn’t do enough for us what a wonderful guy.
4 januari 2024
Review zonder uitnodiging
Good buying experoence
Went to Bensons Beds first because it was where we parked the car and saw what we thought was a good deal. After going in to every other shop with beds on the retail parks, (about 12) we went back to BB because the deal was really good. Served by Christopher, the purchase process was quick and easy.
If I had to nit pick, I’d say the 4 week delivery time and the £39 delivery charge were a bit steep. But over all, the experience was good. .
4 januari 2024
Bensons quality products
Helpful and professional staff. Product met expectations. Simple process for ordering. Would recommend this company.
28 december 2023
The sales lady Asha was very helpful…
The sales lady Asha was very helpful and patient. She was also quite informed about the various products on offer
29 december 2023
Sheela was very helpful
Sheela was very helpful.
She helped us chose the right mattress by using the sleep pro to measure pressure points . Then let us test a few mattresses out too.
Also helped us choose a base and headboard , showed us all the colours/materials and styles they come in . Wasn't rushed or pressured in buying anything . But was explained to us . Very friendly
29 december 2023
Great service
My experience over at the Lakeside branch was exceptional! The staff there were all pleasant especially Lateef. Considering I came with my 2 young children he was very patient with me and even interacted with my children making the whole process as smooth as possible.
27 december 2023
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