Betterlife from LloydsPharmacy Reviews 

6.619
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Straightforward ordering. Scooter arrived a day before expected delivery . I had an old scooter before with no suspension. This scooter is an improvement. The ride is slightly less bumpy bit probably... Toon meer

Beoordeeld met 5 van de 5 sterren

Was delivered next day in less than 24hrs lovely little scooter so easy to put together unpack slot seat on slide arms on seat so easy do not forget to take the plastic out from battery contacts !ligh... Toon meer

Beoordeeld met 5 van de 5 sterren

Would highly recommend. Ordered chair on Friday lunchtime and knew it may take longer to deliver to Scottish Islands. Chair arrived Monday morning so very quick delivery. Leather recliner was very sim... Toon meer

Beoordeeld met 5 van de 5 sterren

After purchasing a similar Home Helper Trolley, from a different supplier, we discovered that the concept was exactly what we wanted, but it was poorly built, and even the wheels fell off due to its d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Informatie afkomstig van verschillende externe bronnen

Betterlife is a part of the LloydsPharmacy group. We offer a wide range of solutions to help with everyday tasks from bathing, dressing, reading and writing, cooking, gardening and generally getting around. We specialise in over 4000 products that can help to retain your independence and support your everyday needs. Our friendly approach and ability to understand our customers' needs helps to define us as the destination brand for Mobility and Independent Living solutions within the UK. Our team of advisors possess a wealth of product knowledge so you can rest assured that you are receiving expert personal advice at all times, 7 days a week.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(6.619)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Inflatable bath seat

I ordered an inflatable bath seat late on a Wednesday afternoon. Confirmation email received that order was being processed and I would receive my order within 5 working days. On the Thursday I had another email to say delivery would be on the Friday, it duly arrived before lunch. Excellent service

28 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Beverley,

Thank you for your 5 star review. We are pleased that you are happy with the service you received when placing your recent order with us. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent service and help from the…

Excellent service and help from the delivery men, installed and demonstrated with patience for two oap's

28 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Mrs Fell,

We are pleased that you found our delivery and installation service to be 'excellent'. Thank you very much for taking the time to leave us a great review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent and very happy with it.

28 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Anita,

We are pleased that you are happy with the item you recently purchased from us. Thank you for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Just ordered a wheelchair cushion

Just ordered a wheelchair cushion. First time I. Have needed one Good service. Good customer service and helpful Thank You Phil
Nick Page

28 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Nick,

Thank you for taking the time to leave us an excellent review. We are pleased to hear that you were happy with the service you received from us.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, good price. Lovely item. Great communication throughout and up to date information on delivery, even giving an hour slot on delivery day. Would definitely recommend. Very pleased.

28 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Angela,

We are pleased to hear that you were happy with the service, price and delivery of your item. Thank you for taking the time to leave us a 5 star review. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent service fast and efficient i…

Excellent service fast and efficient i would highly recommended them

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Douglas,

It is great to hear that you were pleased with the service you received from us and would happily recommend us to other potential customers. Many thanks for taking the time to leave us this review, it is much appreciated.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

After purchasing a similar Home Helper…

After purchasing a similar Home Helper Trolley, from a different supplier, we discovered that the concept was exactly what we wanted, but it was poorly built, and even the wheels fell off due to its doubtful build! We decided to take a chance, and ordered this one from Lloyds Pharmacy as it allowed my disabled wife to use it a balance, something to hang onto to move around the house. What a difference! It is strong, well made, the wheels are attached correctly, and is a life saver for her. We are very pleased with the purchase, the identical copy from another source is already in the skip at the local tip!

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Good Afternoon,

Thank you for your excellent review. It is great to hear that you are pleased with the trolley that you purchased from us. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent service as well as an…

Excellent service as well as an excellent chair. Used it throughout our holiday in Tenerife with ease.

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Mr Arnott,

Thank you for your 5 star review. We are glad to hear that you were pleased with the service and item you recently ordered from us. Your feedback is much appreciated.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

I wished I'd ordered it sooner

Our order arrived promptly. My Mother loves it. I wished I'd bought it sooner

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Judy,

It is great to hear that both yourself and your mother are pleased with your recent order from us. Many thanks for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

I would recommend this company to…

I would recommend this company to anyone. Prompt delivery of my items and great quality.

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Dianne and Jerrylee,

It is fantastic to hear that you would happily recommend us to other potential customers, we are pleased that you were happy with the delivery and quality of your items. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Folding walking frame

Ordered folding Zimmer frame , quick delivery, great product, great quality , highly recommended.

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Linda,

It is great to hear that you were pleased with the delivery and quality of your item and would happily recommend us to other customers. Many thanks for taking the time to leave us this 5 star review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Purchased a rollator parts missing…

Purchased a rollator parts missing within 24hrs had a replacement in my home
Excellent rollator helps tremendously
Cant fault the excellent customer service
Highly reccomend

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Janette,

Thank you for your excellent review. We are pleased that you are happy with the rollator you purchased from us and found our customer services to be 'excellent'.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery. A little difficult to put together for a woman!

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Anita,

It is great to hear that you were pleased with the prompt delivery of your item. I am sorry to hear that you found it a little difficult to put together, if you still require any assistance please don't hesitate to contact our customer services team on 01772459944 who will be happy to assist you over the phone.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

100% Service / Satisfaction

100% Service / Satisfaction. Differently will use again.

27 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Bernard,

We are pleased that you were happy with the service you received when placing your recent order with us. We look forward to you shopping with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent service from start to…

Excellent service from start to finish.The guys who delivered and assembled the bed were brilliant. It took about 10 to 15 minutes to put together, and then they demonstrated how it all worked.All the cardboard and packaging was taken away, they did a very good job.
We have already recommended your company to a relative and given him a catalogue.

26 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Percy,

It is great to hear that you were pleased with our delivery and installation service. Thank you very much for recommending us and for leaving us this excellent review, it is much appreciated.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Top rate customer service

After having a fault with a wheelchair I bought, I called the customer services and they went out of their way to help me get a replacement the next day and even picked up the damaged one for free.
The advisor on the line was friendly, helpful and understanding of my husband's situation.

26 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Kayleigh,

I am sorry to hear about the initial problems with the wheelchair but am glad that we managed to get the issue rectified for you. It is great to hear that you are now pleased with your order and were happy with our customer service.

Kind Regards,
The Betterlife Team

Beoordeeld met 4 van de 5 sterren

Bath Lift

Got my mum a bath lift which was excellent value. She is so pleased to be able to have a bath a soak. She hasn't had a bath for years!
Quick delivery, great price.

26 maart 2019
Review zonder uitnodiging
Logo Betterlife from LloydsPharmacy

Antwoord van Betterlife from LloydsPharmacy

Dear Jo,

It is great to hear that both yourself and your mum were happy with the delivery and price of the bath lift. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent service would recommend

26 maart 2019
Review zonder uitnodiging
Logo Betterlife from LloydsPharmacy

Antwoord van Betterlife from LloydsPharmacy

Dear Christine,

It is great that you were pleased with the service you received and that you would happily recommend us to other customers. Thank you for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 1 van de 5 sterren

Exmouth Massage Recliners

Exmouth Massage Recliners - After numerous phone calls i am still awaiting missing parts for the foot stool and instead of sending 4 No. plates to affix the legs of the stool to the metal base i have now been told i have to await for them "Betterlife" to source another full unit including the recliner chair which could take up to another 2 - 3 weeks. Unreasonable and appalling service i have not had a returned telephone call as promised.

26 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent equipment easy to use gives…

excellent equipment easy to use gives dignity and confidence to the most frail of users

26 maart 2019
Review zonder uitnodiging
Logo Betterlife from LloydsPharmacy

Antwoord van Betterlife from LloydsPharmacy

Dear Edward,

We are pleased that you are happy with your recent order from us. Many thanks for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

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