Betterlife from LloydsPharmacy Reviews 

6.619
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Straightforward ordering. Scooter arrived a day before expected delivery . I had an old scooter before with no suspension. This scooter is an improvement. The ride is slightly less bumpy bit probably... Toon meer

Beoordeeld met 5 van de 5 sterren

Was delivered next day in less than 24hrs lovely little scooter so easy to put together unpack slot seat on slide arms on seat so easy do not forget to take the plastic out from battery contacts !ligh... Toon meer

Beoordeeld met 5 van de 5 sterren

Would highly recommend. Ordered chair on Friday lunchtime and knew it may take longer to deliver to Scottish Islands. Chair arrived Monday morning so very quick delivery. Leather recliner was very sim... Toon meer

Beoordeeld met 5 van de 5 sterren

After purchasing a similar Home Helper Trolley, from a different supplier, we discovered that the concept was exactly what we wanted, but it was poorly built, and even the wheels fell off due to its d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Informatie afkomstig van verschillende externe bronnen

Betterlife is a part of the LloydsPharmacy group. We offer a wide range of solutions to help with everyday tasks from bathing, dressing, reading and writing, cooking, gardening and generally getting around. We specialise in over 4000 products that can help to retain your independence and support your everyday needs. Our friendly approach and ability to understand our customers' needs helps to define us as the destination brand for Mobility and Independent Living solutions within the UK. Our team of advisors possess a wealth of product knowledge so you can rest assured that you are receiving expert personal advice at all times, 7 days a week.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(6.619)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, great discount good quality item.

25 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Good Afternoon,

Thank you for your 5 star review. We are glad that you were pleased with the delivery, price and quality of your item.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Great product

Great product - easy company to deal with, price was right. But then, I love Lloyds. I use the Lloyds pharmacy, and you couldn't get better service. Online was just as good.

25 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Annelisse,

It is great to hear that you are happy with the product and service you received from us. Thank you for taking the time to leave us this 5 star review.

Kind Regards,
The Betterlife Team

Beoordeeld met 4 van de 5 sterren

We ordered a lightweight wheelchair…

We ordered a lightweight wheelchair which came promptly, unfortunately the foot rests had been fitted incorrectly which meant they pointed out instead of in. A phone call brought apologies and a replacement the next day. This unfortunately had the same problem however I managed this time to reassemble the foot rest the correct way. The Chair is now perfect and easily transportable. Betterlife were notified of the problems, they arranged collection of the 1st chair the following day and we trust that all other stock has been checked.
The service from the sales team was excellent Thank You
HT

25 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Howard,

Thank you for your positive review. I am sorry to hear about the initial problems with your order but am glad that this is now resolved. It is great to hear that you are pleased with the item you have purchased from us. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Lightweight foldable wheelchair with storage bag

Bought this product to assist a relative whilst on our holiday. Easy to assemble, lightweight and folds to fit in boot of my car in its own bag. Can’t fault it and worth the price as seen it advertised for much more elsewhere.

24 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Miss Harris,

I am glad that you are pleased with your recent order from us. Thank you very much for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Swivel recliner chair and Stool.

The items were well packaged,good communication on when the product was going to arrive at my home all parts accountered for.The only thing missing was a guide to put the product together so took longer than normal to assemble.Once assemble was very pleased with the result everything fitted as it should and is very comfortable.Definately recommend it.

24 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Miss Holloway,

Thank you for your excellent review. I am glad that you were pleased with your recent order but am very sorry to hear that the manual was missing on delivery. If you would like us to send a copy of this out to you please could you contact our customer services team on 01772459944 who will be able to arrange this for you.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent value for money

Excellent value for money, quite easy to assemble and very quid delivery.

24 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Boz,

It is great to hear that you were pleased with your recent order from us. Many thanks for taking the time to leave us this review, we hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Easy

Easy, Informative, uncomplicated, fast and competitive
Super service

24 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Good Afternoon,

Thank you for your great review. I am glad that you were impressed with the service received when placing your recent order with us.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Site was easy to order and delivery was…

Site was easy to order and delivery was also very prompt.

24 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear William,

Thank you for taking the time to leave us an excellent review. We are glad that you found the ordering process to be easy and were pleased with the prompt delivery of your item.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, very helpful.will definitely be using them again

24 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Mike,

We are glad that you were pleased with the quick delivery of your item. Thank you for taking the time to leave us this 5 star review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Excellent, well done Betterlife.

Ordered wheelchair for my elderly mother, from ordering to receiving everything was so easy. I have ordered from Betterlife before and service is excellent. Quality is excellent, actually better than I thought it would be for price I paid which was outstanding. I was kept fully informed of delivery time and day (which was even free), even when I changed delivery day. I would recommend this company to anyone. Well done Betterlife, service as it should be.

23 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Good Afternoon,

Thank you for your excellent review. We are glad to hear that you are a returning customer and have always found our services to be excellent. We look forward to you shopping with us again in the future and appreciate that you would happily recommend us to other customers.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

A great chair

A great chair - good value, comfortable, looks good and slim enough to fit through our fairly narrow doorways. Very quick delivery, ordered on Friday and it arrived following Monday.

23 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Freda,

We are glad that you are happy with your item and the quick delivery service. Many thanks for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

My go-to company for specialist equipment.

Always a trustworthy company with good customer service and prompt delivery. They are my go-to company for specialist equipment.

23 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Ms S North,

Thank you for your excellent review. We are pleased that we are your go-to company and you have always been pleased with the customer service and prompt delivery that you have received. We will look forward to you shopping with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Delivered as promised but it had a…

Delivered as promised but it had a faulty hand controller. I asked for a replacent which they supplied immediately which worked on arrival. I'm not sure it will work to it full 22 stone capacity because it was groaning with me on it at 17 stone... Other than that, I am very pleased.

23 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Teecy,

Thank you for your 5 star review. I am sorry to hear about the initial issues with your item but am glad that we managed to get this rectified promptly and you are happy overall with your order.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Straightforward and hastle free…

Straightforward and hastle free purchase. Good value and the opportunity to buy vat free if you're eligible. A bit pricey for the delivery and installation option.

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Donald,

Thank you for your 5 star review. We are pleased that you were happy with your recent order from us and found the ordering process to be straightforward and hastle free.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Absoulty fab

Absoulty fab ! I have had a bath for the first time in 10 yrs. Felt safe and secure my plumber who took the old shower out was totally amazed as well. Had a long soak and feel on top of the world !

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Karen,

I am glad to hear that you are so pleased with the item you have purchased from us. We hope you will shop with us again in the future. Thank you for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 1 van de 5 sterren

Your website was unable to upload the…

Your website was unable to upload the requested photo's so I gave up and asked for a refund that I still have not received. £20 all i get is requests for reviews.

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Mr Martin,

There seems to be no notes on your account with us to state what the problem has been. May we kindly suggest that you get in touch with our Customer Service Team who would be happy to discuss this further with you?

Best Regards
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

Fast friendly reliable delivery

Fast friendly reliable delivery. TNT driver very friendly and extremely helpfull

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Lynn,

It is great to hear that you were pleased with the delivery of your recent item, thank you very much for taking the time to leave us this review.

Kind Regards,
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

I live in northern Ireland so I was…

I live in northern Ireland so I was concerned about ordering an electric bed given that assisted delivery wouldn't be available. Didn't need to worry, delivery was fantastic and the bed was easy to assemble. It was a brilliant piece for what could have been a very expensive item

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Colleen,

Thank you for your 5 star review. I am glad to hear that you found the delivery service to be fantastic and are pleased with the bed you have purchased from us. We hope you will shop with us again in the future.

Kind Regards,
The Betterlife Team

Beoordeeld met 2 van de 5 sterren

Too difficult to assemble

A chair that is only possible to assemble with a Heath-Robinson solution, as the provided bolts were not large enough. Also the end dimensions of the assembled chair did not meet the stated size (were larger).

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Peter,

We're sorry to hear you're having difficulty assembling the chair you purchased from Betterlife. We don't seem to have heard from you regarding this so please feel free to contact our team who would be happy to help with this where we can.

Kind Regards
The Betterlife Team

Beoordeeld met 5 van de 5 sterren

the service is and the goods are…

the service is and the goods are delivered at the time they say.

i would recommend the service.

22 maart 2019
Review zonder uitnodiging
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Antwoord van Betterlife from LloydsPharmacy

Dear Tony,

I am glad that you were pleased with your recent order from us, thank you very much for taking the time to leave us this review. It is great to hear that you would happily recommend us to other customers.

Kind Regards,
The Betterlife Team

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