Birchwood Motor Centre Reviews 

I Was dreading the purchase of a new car, but after finding something I liked at Birchwood, I found the team there an absolute pleasure to deal with, and they made the purchase a pleasurable experience. Jamie and Dean really looked after us. No pressure sales here gave me the keys and allowed us to spend as much time as we needed on our own just driving around the car drome. After the viewing, Jamie gave us a lift home, how kind! Upon purchase, they even filled the car with petrol before I took delivery. The car (Renault Kadjar) is lovely and with a year warranty, worry-free, but above all, the service is absolutely fantastic. Thank you, Jamie and Dean.

Avoid

After welcoming our newborn in December 2023, we opted to buy a car on finance, thinking it would be the safest choice for our growing family. Unfortunately, our experience with Birchwood was far from ideal. The vehicle we purchased was faulty and broke down multiple times, even after several attempts to fix it (authorised by Birchwood)

As a mother of three, driving this unreliable car filled me with fear. Despite our persistent efforts to get the dealership to address the issue, Birchwood continually delayed and eventually ignored our communications. The situation caused significant stress, and after a lengthy struggle and legal intervention, we finally won the rejection case. However, we received no compensation for the costs and inconvenience endured. It took six months to resolve this issue.

Went to look for a new car and trade mine in the guys were so helpful and I was on a very tight time frame as I was taking my daughters away withing 48 hours I had a new car and was very pleased with it

So happy .. so professional and helpful from start to finish .. highly recommend
Thanks again guys !

Went to Birchwood Motor Centre for some advice on what sort of car would best suit me as I’m a new driver! Absolutely excellent, great advice no pressure on me, I will definitely be going back to purchase my car!

All the staff were friendly and very accommodating, they have a wide variety of cars for sale at very good prices. The quality of service is the best I’ve experienced by far.

Dean was amazing - knowledgeable and helpful..

Allowed us to find the perfect family car, one to last us.

Fully recommend- 5🌟

100% recommended
After shopping around for a car Birchwood motor centre was recommended through a friend and I can say I'm a very happy man the process was 100% stress free they
went above and beyond to help me make the right choices for what i was looking for and ended up driving away a very happy man 👌
Thanks
⭐️⭐️⭐️⭐️⭐️

Really happy with the service given, great customer care. Would definitely recommend to friends and Family.

I recently needed a new family car. We wanted a nice car & reliable as we drive to Italy each year.
I’d been to other dealers and had felt pressured and rushed, so we took a break from looking.
Recommended to these guys & I have to say the staff were extremely professional. Showed us all the options that would be suitable for my family & all the main differences between the vehicles so we could make the right choice.
Dean was particularly knowledgeable & made me feel relaxed with such an important purchase.
Love the new car, highly recommend.

After trying a few places I'm glad I ended up here. No fuss, made to feel really welcome and not just another number. Genuine people, couldn't knock them or the business at all, recommended to friends, top man Dean good luck in the future.

Dean went above and beyond for me and helped me so much with what I wanted and he got me much more for my money. He put me so much at ease with my first ever purchase of a car and I am so glad I went to Birchwood. I will definitely go back each time now. A plus with customer service thank you so much

Dont often write reviews but felt like i had to! Was looking for a car on finance i had been to several places before buying here! Dean was great explained everything to me! I would Highley recommend birchwood motor centre!

Great selection of cars great prices would highly recommend.

Amazing customer service, Dean was so helpful, explained everything to us! No hidden costs - so pleased with service from start to finish. Would highly recommend Birchwood Motor Centre to anyone looking for a car.

Great service.
Would definitely recommend. Thank you!

Needed a car. Jamie was a super star. Made the whole process extremely smooth. A real gentleman! Car drives as if it is brand new. Would recommend to anyone out of there. Thank you so much guys

Very polite and professional and helped with all my need especially dean would went above and beyond to help me and make my experience and stress free as possible..... highly recommend birchwood mother centre

Excellent service from start to finish

A good selection of cars with finance offers which was explained very clearly to me, not like other car show rooms, they actually took the time to go through everything with no hidden costs. Great customer service from a car show room that cares.