Blossom Flower Delivery Reviews 

Scam. Police is on it and they have all the info they need.
Pay me back NOW and you might get out of this...

I ordered a plant basket for a funeral @ $79.99, which I had upgraded to…my order total with drivers tip was $120.17, however when I saw my flowers at the service.. they were half the size I saw online, plus in a ceramic pot… not what I ordered …. Where’s the honesty in our world anymore.. sad…

Dont use this company they will send you the wrong order, offer you only half of your money back, Instead of sending out the right flowers. On top of them telling you its going to be on time with same day delivery, only to lie to you. then when you try to call for customer service about your order they have Ai responding and asking you the same question over and over, just to tell you they cant find your order.. DO NOT ORDER FROM THIS COMPANY

This is a fraudulent company. I ordered a bouquet and a box of chocolates for my daughter's birthday, which was on September 5th. The bouquet cost about $50 and the chocolates $19; delivery was advertised as free. However, the final total came to $102, and I was even asked for a tip (I added $3)! Furthermore, when placing the order, I was asked whether I needed urgent delivery before 1:00 PM or standard delivery between 9:00 AM and 8:00 PM on the same day. I chose the latter. To my surprise, after placing the order, I discovered that delivery was scheduled for the period between September 5th and 8th! Then, after the order was placed, I received an email stating that the card payment had failed and demanding that I pay for the order again—which I did, using a card from a different bank. Imagine my shock when I discovered that money had been charged for both transactions. In total, I was charged $207! When I tried to contact the company to resolve these issues, I kept running into completely useless chatbots. Ultimately, on September 6th—the following day—my daughter was delivered a completely different bouquet. To get one of my two payments back I had to dispute the payment with my bank. Do not use this company! They are scammers.

If I could rate this place a 0 I would. They're a scam, they use other florist ads to draw you in, and then they just hire a Uber driver to go find the stuff. And deliver, it is never the item you ordered. And it is never delivered when it's supposed to be. I ordered white roses. I paid double the price to have them Deliver the same day. They delivered them 3 days later and it wasn't even roses. It was a cheap knockoff.
Do not order from this company. It is a Fake scam company. And they use AI so they will not have to respond to you.

I would rate zero if possible , I arranged same day flowers for a dear friend paid $50 in service and Tip to ensure they would be delivered before 1pm . At 6 pm no flowers no up date . Contacted customer service and got a robot who clearly never had empathy built in by the programmer . After several back and forward .. no apology .I requested a refund . Again no empathy or acknowledgement of my disappointment or my friend not receiving her gift. I asked to escalate to receive a call at 1am . I live in Australia. ThenI get an email saying due fulfill your order due to a shortage of supplies and delivery challenges related to the specified address. Its Not Rural its TC1 !!!!! Why sell if you have no suppliers .. total joke still no apology .. then an email apologizing and advising a refund takes ip to 6 business day and has been passed to relevant team .. summed up .. terrible service , disappointed customer , and no gift for my dear friend .. save yourself multiple emails and Do Not Use This Company

If I could leave a negative star review I definitely would I paid for flowers to be delivered September 11 at 1 PM for my fiancé‘s bachelorette party to surprise her have the screenshots of proof saying it would be delivered at this time and date. Call them to confirm the delivery and they say it is scheduled for the next day. I should be compensated for this for the bad inconvenience.

On September 2, 2026 was my anniversary with a very special woman in my life. I decided to send a bouquet of flowers to my love at her work place and this was the most awful embarrassing moment of my life. First of all the delivery was extremely late. Next the order was completely wrong, I ordered Item # 15958 (White & Pink Roses) and I received Peach roses in which looked nothing like what I ordered. Also, the flowers were completely dead and looked horrible. To add to this, Blossom is only offering me 25% refund which is an embarrassment. The flower company does not have no customer satisfactory and does not operate in a professional manner with no integrity. I will absolutely never recommend this awful company.

Ordered flowers early morning for same day delivery. They called me late afternoon saying they couldn't locate the address....after verifying that they screwed up and found the address, said it would be delivered next day. It's now 5:30pm and no delivery and their stupid AI customer service says it'll be delivered tomorrow. UNACCEPTABLE! IMPOSSIBLE to reach a human on the phone, when you attempt to cancel thru their website, they ask for an Order ID included in the receipt email.....Guess what?! There's no order ID! When I enter the Order Number, it doesn't work. DO NOT USE THIS COMPANY!!

DO NOT, I REPEAT DO NOT buy from Blossom Flower Delivery. Worst experience ever. I’m so disappointed I did not look up reviews before purchasing.

I ordered 2 days ago for a Memorial Service and paid extra for expedited delivery, the flowers still have not been delivered. I tried to call but got disconnected after being on hold for 20 minutes. DO NOT ORDER FROM THIS COMPANY.

Never again. This was my second time trying to order orchids for friends. My flowers were not delivered on the date they were to be delivered. Instead of orchids , a variety of colored of different colored roses were delivered. If I had been notified that I couldn't have the orchids, I would have canceled the order. All the roses except the red had brown on the outside petals. I got a call after my credit card went through , saying my credit card had a problem. Luckily, I checked the charge with my bank. When I called to resolve these problems I got a machine, not a human. After being on hold , I was told that talking to a human was not an option. I am very disappointed! I would NOT recommend .

⭐️ 1 star

I ordered my bridal bouquet from this shop for my wedding day and paid extra for early-morning delivery. I chose this company specifically because their website advertised same-day delivery, early delivery, customer care, and a **100% satisfaction guarantee**.

Unfortunately, my bouquet never arrived.

The entire delivery window passed, and no one from the shop contacted me. Multiple people in my bridal party tried calling throughout the morning, but **no one answered**. This was incredibly stressful on my wedding day because I had no idea where my bouquet was or whether it was ever going to arrive.

The worst part is that **I did not even get to have a bridal bouquet on my wedding day because of this company.** I had planned and paid for a bouquet specifically for the moment I walked down the aisle, and I will never get that moment back.

Later that evening, after my wedding was already over, I received an automated email saying my delivery had been rescheduled for the next day. There was still no personal phone call, no explanation, and no attempt to reach me. I tried calling again and still could not get anyone to answer. I had to email them myself to cancel the delivery because, obviously, a bouquet delivered the day after my wedding was completely useless.

They did agree to refund me, but after everything that happened, I emailed them explaining how upsetting and unacceptable the situation was and asking them to properly address what happened. **They never responded to that email either.**

I completely understand that unexpected delivery issues can happen. What I cannot understand is the complete lack of communication and customer service, especially when this was a wedding order. If there had been someone available to communicate with me and try to fix the situation while there was still time, I would feel very differently.

Instead, I spent part of my wedding day stressed about flowers, never received the bouquet I ordered, had to get married without it, and then received an automated rescheduling email after the wedding was already over.

For something as important and time-sensitive as a wedding bouquet, I would strongly recommend looking elsewhere. The promises of same-day delivery, customer care, and a 100% satisfaction guarantee did not match my experience at all.

Absolute worst flower delivery service around. I’ve used them 4 times and every order has had issues. From the wrong flowers being delivered to not delivering them at all. When you call, you can only talk to an AI named Frank and no issues get resolved nor can you speak to an individual. Multiple messages and call back requests go unanswered and ignored. Do not use this company, if negative stars could be awarded they would be.

This was a Birthday order so I placed an order for their Colorful Harmony which included 6 big colorful latex balloons. The flowers and basket received was beautiful but MISSING the Birthday Balloons, which defeated the purpose. Very disappointed!!!!! Not sure If I would order again.

Too bad you cannot post zero stars.
I have wasted hours of my life and $100 using this crappy company.
Three days after placing my order, the flowers I chose to soothe a friend's crisis have still not arrived. Now the crisis has been averted, and the flowers -- if they should ever arrive, which I doubt -- are pointless.
I have called, called, called, and called again. I have never been connected to an agent, despite hours on the line. The "AI assistant" is a joke. I will now post a complaint to the Better Business Bureau and make sure that every media source is notified about this scam. DO NOT ORDER FROM THIS COMPANY.

Absolute fail.
Do not use this company. I ordered flowers from blossomflowers.com for a girl right before our second date, and they completely failed to deliver them. They ruined a massive gesture and tanked the momentum.
Their "customer service" is flat-out fraudulent:
* Chatbot Hell: I submitted three separate online tickets, only to get trapped in an infuriating loop with automated chatbots asking for the exact same information over and over again.
* Live Agents: I went through an incredibly onerous phone call just to speak to a live agent. They opened a ticket, promised a resolution, and completely vanished.
* Ghosted: I sent repeated follow-up emails, and they have ignored every single one of them. Total radio silence.
* Stole My Money: To make matters worse, they never refunded my money. They literally took my cash, delivered absolutely nothing, and refuse to communicate.

Save yourself the headache. Instead, go to sendflowers.com. I used Send Flowers and they were absolutely perfect. She loved them, the delivery went off without a hitch, and I will strictly be using them in the future. Avoid Blossom Flowers at all costs unless you want your money stolen and your special plans ruined.

My sister and her husband was having a special special renaming ceremony to recognize them as a respected elder and ordered flowers from this trash ass place. When the flowers didn’t arrive on Friday for the Saturday event, she called and they assured her that it will be delivered Friday night and if not, then first thing Saturday morning. Saturday morning came and still no flowers. She had to get one of the sisters to run out for another set of flower because it’s an important item for the ceremony to be conducted. Finally after the event, the flowered arrived late evening Saturday. When she called and called the customer service, all she kept getting was AI Bot. She finally reached a representative and all the rep could offer was a 20% refund and when my sister asked for management or someone higher, Gaylon said she has no possible way to connect my sister to management. Like seriously?! How do you guys operate then? Gaylon just hung up on my sister.

Avoid at all costs! Even after multiple confirmations they ended up delaying my birthday delivery. It is truly disheartening when an expected gesture of kindness fails to arrive as promised. Despite receiving numerous assurances that the floral arrangement would be delivered on time, the process was fraught with disappointment. Clear communication remains essential for any service provider to maintain the trust of their valued clients. When multiple confirmations are ignored, it creates a sense of frustration that overshadows the beauty of the intended gift. One would naturally hope for a more reliable experience when entrusting an important occasion to a professional service. The lack of punctuality in this instance resulted in a significant inconvenience that could have been easily avoided. Reliable logistics and accountability are the foundations of a successful and respectable business relationship. It is my sincere wish that future interactions with such services reflect a higher standard of care and professional integrity.

Funeral service spray not delivered. Asked for refund hope I get it.