bougerv.comReviews 

2.931
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 40... Toon meer

Beoordeeld met 5 van de 5 sterren

Wir hatten eine Kompressor Kühlbox mit zwei Fächern bestellt. Sie funktionierte nicht, liess sich nicht regeln. Bei der Reklamation über das Kundenportal wurde uns sehr schnell, sehr nett Hilfe angebo... Toon meer

Beoordeeld met 5 van de 5 sterren

The bougerv T1 light is exactly what I have been looking for. 3 colors (super bright white, amber (my favorite), and red). The coverage is amazing and the levels of brightness are a huge plus. In a... Toon meer

Beoordeeld met 2 van de 5 sterren

We have a sprinter van and wanted a portable a/c unit to offer some cooling while connected to shore power. Unfortunately, it provided no cool air relief whatsoever. We did test it extensively at home... Toon meer

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. Automarktplaats
  3. Boottrailerverkoper
  4. Recreatiecentrum

Geschreven door het bedrijf

Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.931)

827 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

**⭐⭐⭐⭐⭐ Good product & outstanding…

**⭐⭐⭐⭐⭐ Good product & outstanding customer service!**
I am very satisfied with my BougeRV R32 compressor fridge. The product works flawlessly and is of great quality. When a minor issue occurred, the customer service team reacted immediately via email respond. They were incredibly customer-oriented, friendly, and resolved the problem quickly. Great product backed by a fantastic and responsive team. Highly recommended!

4 juni 2026
Review zonder uitnodiging
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Antwoord van bougerv.com

Thank you so much for your wonderful review! We’re thrilled to hear you’re satisfied with your BougeRV R32 and that our customer service team was able to help quickly. Your recommendation means a lot to us—thank you for your support! 😊❄️

Beoordeeld met 5 van de 5 sterren

Very attentive

Very attentive. Snap positive judgment. Would do business again immediately.

5 mei 2026
Review zonder uitnodiging
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Antwoord van bougerv.com

Thank you so much for your kind words! We’re glad to hear you had a positive experience with us. We truly appreciate your support and would be happy to do business with you again anytime! 😊

Beoordeeld met 5 van de 5 sterren

Customer service over email to get my…

Customer service over email to get my replacement part was great and really appreciated!

2 april 2026
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Antwoord van bougerv.com

Thank you for your kind feedback! We’re so glad our email support could help with your replacement part. We truly appreciate your support and are always happy to help! 😊

Beoordeeld met 5 van de 5 sterren

fast shipping

fast shipping. customer service has been also great and very responsive

28 maart 2026
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Antwoord van bougerv.com

Thank you so much for your kind words! We’re glad to hear you were happy with the fast shipping and our customer service. We truly appreciate your support! 😊📦

Beoordeeld met 5 van de 5 sterren

all the products performed as as…

all the products performed as as promised,fast delivery, well packaged.

4 april 2026
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Antwoord van bougerv.com

Thank you for your wonderful feedback! We’re happy to hear everything performed as promised and arrived quickly and well packaged. We truly appreciate your support! 😊📦

Beoordeeld met 5 van de 5 sterren

The product is great and had no issues…

The product is great and had no issues with it at all.

4 april 2026
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Antwoord van bougerv.com

Thank you for your great feedback! We’re so glad to hear the product is working well and that you’ve had no issues at all. We truly appreciate your support! 😊

Beoordeeld met 5 van de 5 sterren

Totally recommended it's like having…

Totally recommended it's like having your own portable refrigerator you can control the temperature of both parts separately it's totally silent and I can say that I'm delighted with the battery that this super efficient version brings I'm convinced that I'll buy another one of the medium version because it's one of the big ones if you want to go on a trip this is your fridge don't even think about it you can even put ice cream that would never melt 🥳🥳🥳🥳🥳😍😍😍😍😍❤️❤️❤️❤️❤️ the super good customer service I really appreciate your help at all times

2 juni 2026
Review zonder uitnodiging
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Antwoord van bougerv.com

Thank you so much for your amazing review! We’re thrilled to hear how much you love your fridge and battery, and that our customer service could support you along the way. Your recommendation truly means a lot to us! 😊❄️❤️

Beoordeeld met 1 van de 5 sterren

Light broke after the first use

Light broke after the first use. It wont go all the way back down anymore. I followed the instructions but very disappointed with the purchase.

1 april 2026
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Antwoord van bougerv.com

Dear Mario,

We’re very sorry to hear about your experience with the light and understand your disappointment that it broke after the first use, even though you followed the instructions.

We take product quality concerns very seriously. As we had not received any previous contact regarding this issue, we have now reached out to you by email to better understand the situation and work with you on a resolution.

Please kindly check your inbox and reply when convenient. We’ll do our best to assist you as quickly as possible. We sincerely apologize again for the inconvenience caused.

Warm regards,
Wenny
BougeRV Official Website Customer Service

Beoordeeld met 5 van de 5 sterren
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Antwoord van bougerv.com

Thank you so much for your kind review! We’re glad to hear your E50 portable refrigerator and cover arrived quickly and in good condition. We truly appreciate your support and hope you enjoy using them! 😊🚐

Beoordeeld met 5 van de 5 sterren

Took our CRPRO30 on a three-week road…

Took our CRPRO30 on a three-week road trip and it worked like a charm! Always cold. Quick to cool down. Battery lasted overnight easily and recharged quickly on the drive. Very pleased with our purchase.

27 maart 2026
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Antwoord van bougerv.com

Thank you for your wonderful review! We’re so happy to hear your CRPRO30 performed so well on your three-week road trip. It’s great to know it stayed cold, cooled quickly, and the battery worked perfectly for your needs. We truly appreciate your support! 😊🚗❄️

Beoordeeld met 1 van de 5 sterren

tried to contact via email several…

tried to contact via email several times and never got a reply

made comment on facebook post and they said to contact via email and never commented after I shared that I had already tried that!

30 maart 2026
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Antwoord van bougerv.com

Dear Steve,

We’re very sorry to hear about your frustration and for the experience you described.

We take all customer inquiries seriously, and after checking our records, we were unable to find any emails received from you. It is possible that the message may have been sent to an incorrect email address or may not have gone through successfully.

We sincerely apologize if this caused confusion or made you feel ignored. Please kindly double-check that you contacted the correct customer service email address, or feel free to reach out to us again through our official support channel with your order information, and we will be happy to assist you as quickly as possible.

Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you.

Warm regards,
Wenny
BougeRV Official Website Customer Service

Beoordeeld met 5 van de 5 sterren

A must-have

I'm so pleased with my 30 qt cooler! With block ice $5 a bag and food rotting in gross meltwater I was ready for this!!! I only have to remember not to place my greens against the walls as that will freeze them. I run mine on evo mode and M level at 41° F and it only uses 24 ~ watts from the Jackery. Maybe the fact that I wrapped it in reflectix helped reduce the power draw. Just be sure to cut holes in the reflectix to align with the air vents for the motor to have ventilation. You can also buy a cover from BougeRV, if you want to spend $.

2 april 2026
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Antwoord van bougerv.com

Thank you so much for your awesome review! We’re thrilled to hear you’re enjoying your 30 qt cooler and getting such great performance from it. We also really appreciate you sharing your helpful tips—those are great insights for other users too! 😊❄️

Beoordeeld met 5 van de 5 sterren

Quick delivery

24 maart 2026
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Antwoord van bougerv.com

Thank you for your review! We’re glad to hear the delivery was quick. We truly appreciate your support! 😊📦

Beoordeeld met 5 van de 5 sterren

Product is great

My freezer work great.

24 maart 2026
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Antwoord van bougerv.com

Thank you for your feedback! We’re so glad to hear your freezer is working great. Really appreciate your support! 😊❄️

Beoordeeld met 5 van de 5 sterren

Purchased 2 no 400 w bifacial panels

Purchased 2 no 400 w bifacial panels. One had 2 small dents in the frame but they both seem to be working well. Also purchased the 100 amp solar charger which I am really impressed with. The app allows me to monitor the watts and amps being generated as well as the draw on my batteries. Equipment is installed on a yacht with mostly 12 v draw.

1 april 2026
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Antwoord van bougerv.com

Thank you for your detailed review! We’re glad to hear the panels are working well and that you’re impressed with the 100A solar charger and app features. It’s great to know the setup is performing well on your yacht. We truly appreciate your support! 😊☀️⛵

Beoordeeld met 3 van de 5 sterren

bougerv dropped the ball

bougerv made it easy for me to purchase a PV panel ($$) and then completely dropped the ball helping me connect it to my airstream. I ended up buying connectors kits, not once, but twice trying the patch the native connectors of the panel to the standard Zamp connector on my airstream. If this purchase doesn't get the panel connected I will return all the junk I purchased from bougerv.

31 maart 2026
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Antwoord van bougerv.com

Hello Frank,

Thank you for sharing your experience, and we're truly sorry for the frustration this has caused you. 😟

You're absolutely right — making a purchase should be just the beginning of a smooth experience, and we clearly fell short when it came to helping you get the PV panel properly connected to your Airstream. Having to buy connector kits not once, but twice, is not the kind of experience we want any of our customers to have, and we completely understand why you're upset.

Please know that we take this seriously. We want to help you get this panel connected correctly. Could you please reply to the email we've just sent you, or reach out to our support team directly with your order details? We'll prioritize your case and work with you step by step to identify exactly which connectors or adapters you need — and we'll make sure you don't have to spend another dollar out of pocket to get this working.

We truly value your business and don't want you to feel stuck with products that aren't working for you. Thank you for giving us the chance to make this right.

Warm regards,
BougeRV Official Website Customer Service

Beoordeeld met 4 van de 5 sterren

Questions were answered quickly via…

Questions were answered quickly via email. Product arrived quickly. Di not like the fact that all technical questions had to be handled via e mail. Direct phone would be quicker and hopefully get all questions answered at once

24 maart 2026
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Antwoord van bougerv.com

Thank you for your feedback! 😊 We're glad to hear your questions were answered quickly and that your product arrived fast. We also really appreciate your suggestion about phone support — that's helpful for us to consider as we improve. Thanks for sharing your experience with us! 🙌

Beoordeeld met 5 van de 5 sterren

The BourgeRV refrigerator is Fantastic!

The BourgeRV refrigerator is an excellent product along with the battery accessory we purchased. We use it when we out shopping at farther distances so that we can enjoy staying longer in the area and not have to rush to go home immediately due to potential food spoilage issues. When not used for shopping we use it in our home nearby to store ice cream at an arms length so that we do not have to go downstairs for a ice cold dessert. Thank you for producing a very useful product.

24 maart 2026
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Antwoord van bougerv.com

Thank you so much for your wonderful review! We’re delighted to hear the refrigerator and battery have been so useful for both your shopping trips and at home—especially for keeping ice cream close by! 🍨😊 We truly appreciate your support and kind words.

Beoordeeld met 1 van de 5 sterren

Everything this company makes is TEMU…

[Liars in response! Seriously, you actually think your propaganda works in the USA? WE HAVE TOLD YOU NUMEROUS TIMES either put up or shut up with pics and even video evidence and you ignored. You are being sued govern yourselves accordingly. Obviously, all verified reviews (just watch reviews on youtube people, almost all are negative) and anything you say will be used against you in Federal court. We also take Chinese scams very seriously and everything has been gone thru by investigators and the evidence is OVERWHELMING on the garbage you sell.] Everything this company makes is TEMU Chinese garbage. 5 items so far and every single one defective on arrival! The solar panels use low temp potting compound investigators found and the internal electronics get ruined within days to weeks cause the compound they use melts and corrodes all the wiring and circuit board in normal 80-90⁰ temps. The fridge/freezer has a rattle in fan after 3 hours of usage and the insulation SUCKS. It goes from 10º to 50º in literally 1 hour unplugged so you have to have thing plugged in 24/7 and ECO dont cut it so you gotta pull 70w constantly sunrise to sunset and uses a TON of battery storage in just 24 hours and gotta leave it plugged in. Its unusable to take out of rv. Wont hold temp. Camping lights are garbage and take 8 hours to charge and 3 hours to drain. All they do is slap their name on TEMU trash. JuiceGo is a boat anchor and cheap power bank. Throws errors since first plugged in. Drops from 40% to 0 in one shot in about 30 seconds half the time. Lawsuits are flying and they tried to hide but they are in a high office building in Houston with 40, yes 40, other Chinese companies selling garbage knockoffs to Americans! Contact DOJ if harmed by this scam Chinese company

19 maart 2026
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Antwoord van bougerv.com

Dear customer,

We take product quality and customer concerns seriously, but we must also be clear when a review contains exaggerated and inflammatory statements without meaningful cooperation to verify the issue.

In your previous contacts with us, we repeatedly requested basic troubleshooting information, such as order details, photos, videos, and simple diagnostic steps, so we could properly evaluate the alleged problems. Unfortunately, you refused to cooperate with that process while continuing to make broad claims about product defects.

We also find it difficult to reconcile the fact that you have continued purchasing our products while repeatedly alleging that every item was defective. If there were genuine and consistent product issues in every case, the reasonable course would be to work with our support team to verify them, rather than refuse inspection while continuing to place additional orders.

As for the claim regarding insulation performance, portable fridge/freezers are active cooling appliances and are designed to maintain temperature when powered. Temperature rise after unplugging depends on ambient conditions, load, lid opening frequency, and other real-world factors. Statements made without test conditions or supporting evidence are misleading to other customers.

Finally, a look at your profile reveals that your review history consists almost entirely of negative ratings; you have left negative reviews for numerous merchants, making it highly likely that you are a professional negative reviewer.

We welcome legitimate feedback and stand behind our warranty process. However, we do not accept abusive, discriminatory, or unsupported accusations as a substitute for factual product review. If you would like assistance with a specific order, we remain willing to review verifiable evidence and handle the matter according to our policy.

Warm regards,
BougeRV Official Website Customer Service

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