bougerv.comReviews 

2.931
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 40... Toon meer

Beoordeeld met 5 van de 5 sterren

Wir hatten eine Kompressor Kühlbox mit zwei Fächern bestellt. Sie funktionierte nicht, liess sich nicht regeln. Bei der Reklamation über das Kundenportal wurde uns sehr schnell, sehr nett Hilfe angebo... Toon meer

Beoordeeld met 5 van de 5 sterren

The bougerv T1 light is exactly what I have been looking for. 3 colors (super bright white, amber (my favorite), and red). The coverage is amazing and the levels of brightness are a huge plus. In a... Toon meer

Beoordeeld met 2 van de 5 sterren

We have a sprinter van and wanted a portable a/c unit to offer some cooling while connected to shore power. Unfortunately, it provided no cool air relief whatsoever. We did test it extensively at home... Toon meer

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. Automarktplaats
  3. Boottrailerverkoper
  4. Recreatiecentrum

Geschreven door het bedrijf

Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.931)

827 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

The product itself works just as…described minus the freezer option.

The product itself works just as described, although we couldn't get the freezer compartment to freeze our water bottles. The customer service and follow up after purchase were phenomenal.

31 maart 2026
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Antwoord van bougerv.com

Thank you for your honest feedback! 😊 We're really glad to hear the product works well overall and that you had a great experience with our customer service team. We appreciate you letting us know about the freezer compartment issue — we'll take that on board. Thanks for giving us the chance to support you! 🙌

Beoordeeld met 5 van de 5 sterren

Crab mounts are such a great tool for…

Crab mounts are such a great tool for my Yakima cross bars on my truck topper. I can mount two solar panels securely and very quickly too.

18 maart 2026
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Antwoord van bougerv.com

Thank you for your great review! We’re so glad to hear the crab mounts work perfectly with your Yakima cross bars and make mounting your solar panels quick and secure. Really appreciate your support! 😊☀️🚚

Beoordeeld met 5 van de 5 sterren

Model E50 Portable Refrigerator Purchase

Recently ordered a Model E50 portable refrigerator and cover, delivered promptly and in good condition. BougeRV frequently has sales, making their already good value even better!

25 maart 2026
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Antwoord van bougerv.com

Thank you for your kind review! We’re so glad your Model E50 and cover arrived promptly and in good condition. We truly appreciate your support and hope you enjoy your purchase! 😊❄️

Beoordeeld met 5 van de 5 sterren

I love my new refrigerator/ freezer

I love my new refrigerator/ freezer. It has worked fabulously, what a great addition to my picnic and camping gear!!!

29 maart 2026
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Antwoord van bougerv.com

Thank you so much for your wonderful feedback! 😊 We’re so happy to hear you love your new refrigerator freezer and that it’s been such a great addition to your picnic and camping gear. Wishing you many amazing outdoor adventures ahead! ❄️🏕️

Beoordeeld met 5 van de 5 sterren
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Antwoord van bougerv.com

Thank you so much for your feedback! 😊 We’re thrilled to hear you’re enjoying the diesel heater. Thanks again for your support! 🔥

Beoordeeld met 1 van de 5 sterren

Product won’t hold temperature since…

Product won’t hold temperature since brand new. It’s the BougeRV 55. Customer service says it’s operating as normal

30 maart 2026
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Antwoord van bougerv.com

Hello Michael,
Thank you for your feedback, and I'm truly sorry to hear that your BougeRV 55 is not holding temperature properly since it was brand new. I completely understand how frustrating that must be — especially when you expect a new product to work perfectly.

However, after carefully checking our records, we were unable to find any previous communication from you regarding this issue. May I kindly ask if you contacted us using a different email address? Or is it possible that you reached out to the wrong support platform by mistake?

We take temperature control issues very seriously, and if your unit is genuinely not holding temperature as it should, that is not "operating as normal." We would very much like to look into this for you properly.

We have just sent you an email directly so we can better understand the issue and work toward a fair resolution — whether that means troubleshooting, replacement, or other appropriate solution. Once we have the correct information, we will investigate thoroughly and work with you to find a fair resolution — whether that means troubleshooting, replacement, or other appropriate solution.

Again, I sincerely apologize for the trouble you've experienced. Please give us a chance to make things right.

Best regards,
BougeRV Official Customer Support Team

Beoordeeld met 5 van de 5 sterren

Quick response time was great

Quick response time was great. I had a small issue with a purchase and it was handled quickly and professionally.

29 mei 2026
Review zonder uitnodiging
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Antwoord van bougerv.com

Thank you so much for your kind words! 😊 We’re glad we could resolve the issue quickly and professionally for you. We truly appreciate your support! ✨

Beoordeeld met 1 van de 5 sterren

You lied about your ac being in stock…

You lied about your ac being in stock and it wasn't. If you are going to lie about that, what else would you lie about. Myself I'm sick of companies that lie about products. That's why I am not doing business with your company. Thanks for letting me review your company.

30 maart 2026
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Antwoord van bougerv.com

Hello Glen,
Thank you for sharing your feedback, and I’m very sorry to hear that you felt misled about the availability of our AC unit.

To clarify, the product page did indicate that the item was available for pre-order, including the estimated shipping timeframe. We sincerely apologize if this information was not clearly seen — that was not our intention, and we will work on making pre-order status more visible in the future.

That said, I understand your frustration, and we take your concerns seriously. As a resolution, we issued a full refund back in April. We believed this was the fairest way to address the situation, as we never want a customer to feel they have paid for something that did not meet their expectations.

We do not claim to be perfect, but we always strive to be honest and transparent. If there is anything else we can do to make this right beyond the full refund, please don’t hesitate to let us know.

Thank you again for your review — it helps us improve.

Best regards,
BougeRV Official Customer Support Team

Beoordeeld met 5 van de 5 sterren

Above expectations

The product was more than i expected. Lives up to what is stated about it. No complaints what so ever.

29 maart 2026
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Antwoord van bougerv.com

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear the product exceeded your expectations and lived up to what we promised. Your satisfaction means a lot to us—enjoy! 🚀

Beoordeeld met 5 van de 5 sterren

Quick service and delivery on our…

Quick service and delivery on our second order for solar panels with adjustable racks

30 maart 2026
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Antwoord van bougerv.com

Thank you for your continued support! 😊 We’re so glad to hear you were happy with the quick service and delivery on your second order. We truly appreciate your trust in us! ☀️📦

Beoordeeld met 5 van de 5 sterren

It’s exactly what I wanted.

The cooler shipped right away and arrived in perfect shape. The battery was shipped separately and took longer to arrive. The only downside side was that the battery didn’t come with a wall charger and I had to order that elsewhere. The cooler works exactly the way I had hoped and I am so happy with it.

29 maart 2026
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Antwoord van bougerv.com

Thank you so much for your feedback! 😊 We’re so glad to hear the cooler arrived in perfect condition and works exactly as you hoped. We also appreciate your note about the battery shipment and the wall charger, and we’ll share that feedback with our team. Thanks again for your support, and enjoy your cooler! ❄️

Beoordeeld met 1 van de 5 sterren

If you need customer support, shop elsewhere.

No OCV written on either panel anywhere in any form (the single most important piece of information a user needs!). Long wait time on phone to find this out, then customer service insists on extraneous information, email, phone #, and after being given your serial numbers, won’t disclose OCV. You are choosing data mining over customer service-I’m choosing a different company to buy from.

28 maart 2026
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Antwoord van bougerv.com

Hi Peter,

We’re sorry you feel this way, but the situation described in your review leaves out an important fact: our customer service team did respond and tried to help.

However, you refused to provide the basic information needed to identify the product, whether related to the order or the panel itself. Without confirming the exact model, we cannot provide an accurate OCV value. OCV is model-specific, and it would be irresponsible for us to guess or give you technical data that may be incorrect.

The information our team requested was not “data mining.” It was necessary to verify the product and provide the correct specifications.

If you genuinely want this issue resolved, please provide the relevant order details, product model, or clear product information so we can verify which solar panel you have and give you the correct OCV. Without that, we cannot reasonably provide accurate support.

Thank you for your cooperation.

Warm regards,
BougeRV Official Website Customer Service

Beoordeeld met 4 van de 5 sterren

Sent the wrong product but corrected…

Sent the wrong product but corrected situation expeditiously

21 maart 2026
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Antwoord van bougerv.com

Thanks for your understanding! 😊 We’re really sorry for the mix-up, but so glad we could make it right for you quickly. Appreciate your patience and support! 🙌

Beoordeeld met 5 van de 5 sterren

The product portable light with…

The product was portable light with telescoping stand is amazingand bright. Fast shipping.

21 maart 2026
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Antwoord van bougerv.com

Thank you for your great review! 😊 We’re so glad to hear you’re loving the portable light and telescoping stand, and that the shipping was fast too. We truly appreciate your support! ✨📦

Beoordeeld met 5 van de 5 sterren

Products are built extremely well

Products are built extremely well. The price is very modest.

28 maart 2026
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Antwoord van bougerv.com

Thank you for your support! 😊 We’re delighted to hear you’re happy with the product quality and value. Your feedback means a lot to us! 🙌

Beoordeeld met 3 van de 5 sterren

BougeRV aircon unit out of UK stock

Unfortunately the BougeRV air conditioner I ordered wasn’t in UK stock. Regretfully the resupply and delivery timescale (first week in June) were beyond my Motorhome France trip start date. I received good info from the help bot and a human agent and received a refund. Disappointed as I felt ac unit meet our needs following review research. I bought an alternative and the supplier was able to deliver before travel date

26 mei 2026
Review zonder uitnodiging
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Antwoord van bougerv.com

Hi David,

Thank you for sharing your experience, and we're truly sorry the air conditioner wasn't available in UK stock in time for your trip. 😟 We completely understand how disappointing that must have been, especially after doing your research and feeling confident the unit would meet your needs.

We're glad to hear our support team (bot and human) provided good information and processed your refund smoothly — but we also know that doesn't make up for missing out on the product you wanted. 🙏

We appreciate your understanding and hope we’ll have another chance to serve you better in the future — hopefully with stock ready when you need it most. Safe travels on your France trip! 🚐🇫🇷

Warm regards,
BougeRV Official Website Customer Service

Beoordeeld met 5 van de 5 sterren

Quality of solar panels is great

Quality of solar panels is great. Plastic corner protectors were damaged in shipping. Communication was fantastic. Panels were not damaged. Sent small refund anyway. Great customer service.

20 maart 2026
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Antwoord van bougerv.com

Thank you so much for your kind feedback! 😊 We’re glad to hear the solar panels arrived safely and that you were happy with their quality and our customer service. We also appreciate your understanding regarding the damaged corner protectors, and we’re pleased we could make it right for you. Thanks again for your support! ⚡✨

Beoordeeld met 5 van de 5 sterren

A great company

Quick service / shipping

28 maart 2026
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Antwoord van bougerv.com

Thank you for your kind words! 😊 We’re so happy to hear you’re pleased with our service and shipping. We truly appreciate your support! 🚚✨

Beoordeeld met 3 van de 5 sterren

Wide temperature variation

The cooler varies vastly in temperature. I might have ut set at 50 F and actual temp might be 25 or might be 44. No reliable.

21 maart 2026
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Antwoord van bougerv.com

Hi Jeanette,

Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. 😟 That temperature variation definitely isn’t normal, and we completely understand your frustration — especially when reliability matters so much.

We’d really like to help resolve this for you. We’ll make sure this gets looked into right away, whether that means troubleshooting, replacement, or a refund.

Your satisfaction is important to us, and we appreciate you giving us the chance to make things right. 🙏

Warm regards,
BougeRV Official Website Customer Service

Beoordeeld met 5 van de 5 sterren

Accidentally ordered something I wanted…

Accidentally ordered something I wanted but not at this time very quick response to cancelling my order My only suggestion customer should have to review order to avoid accidentally ordering but I have bought a few things from this website and it is superb !!!!!

25 mei 2026
Review zonder uitnodiging
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Antwoord van bougerv.com

Thank you so much for your kind support and helpful suggestion! 😊 We’re glad we could assist with your cancellation quickly, and we truly appreciate your feedback about adding an order review step—we’ll keep working to improve the shopping experience. Thanks again for being a valued repeat customer! ✨

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