Chancellors - Carterton Reviews 

Owen has been brilliant, very knowledgeable, friendly and helpful in my dealings with him over a number of properties we viewed together.

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “at home”. She guided us gently through the application and to say the least, was fantastic. Thank you Chancellors and especially Hannah.

Hannah was so knowledgeable about the property and answered every question I had she has seen me through all the processes and been really professional but also made me feel like my needs were so important she has been amazing

Jordan was absolutely brilliant from the start,great correspondence all round.Both Steff and Hannah as well with a special thank you to Hannah for helping fill forms.Great team,thank you all!

I had a great experience with Chancellors. The service was professional, efficient, and communication was always clear and helpful.

A special thanks to Jamie Woodman, the Property Manager I dealt with, who was friendly, responsive, and very supportive throughout the process.

I would happily recommend Chancellors to anyone looking for a reliable letting agency.

What made it great for me was your representative Mr Jordan Horne very helpful nothing to much trouble and very professional well done

Owen was very knowledgeable about the two properties we viewed with him today. He has clearly taken an interest to consider the things that the houses had to offer which was of great help. He has a delightful manner about him also.

Jordan you are a star
Our dealings with Jordan have been more than productive selling our house on the first viewing and also having offer accepted on a property in the space of two days. We have found Jordan to be professional, not pushy, friendly, polite and a nice easy going approach which works for us. Thank you Jordan for your help in both selling our property and purchasing our new home. We look forward to many more conversations over the course of the next few months. Keep the good work up.

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewings. Jordan and Kirsty have gone out their way to help us find the house of our dreams. They know their customers well and are always at the end of the phone to answer any (silly) or important questions.

Jamie is my property manager,she is amazing,she responds on every query I come up with and follows up,she communicates all the time to find out if things are going on well
She is an amazing manager

Always get back to us in time whenever we do need them.

I recently dealt with Molly concerning an issue with my tenant. Molly was professional, friendly and highly responsive to my concerns. Thanks to her efforts we got a positive outcome and I very much appreciate her hard work. I look forward to dealing with Molly again in future.

Jamie Woodman was professional, responsive, and very helpful. He handled my query expediantly and in no time my concern was dealt with and sorted.

All Chancellors members (at Carterton and any branch ) I dealt with them are cooperative and have the right to serve those they deal with.

Jordan Horne has been fantastic since the moment we met him. He has guided through the process of selling our house and buying another one seamlessly. Jordan has been in constant communication with us, sharing both bad news and good news and he has shown our house in the best light to potential buyers. He was quick to get our house on the market to secure the house we wanted to buy and all of the team in Carterton, Kirsty and Owen are superstars! It has felt like we have had a partner by our side all the way through the process so far. Would highly recommend this team!

Chancellors have been very helpful and accommodating throughout our house‑hunting process. As first‑time buyers, we really appreciated how easy it was to arrange viewings and how responsive the team were whenever we had questions.

One area where we felt slightly less supported was around the offer‑making process. As newcomers to the market, we weren’t entirely sure what to expect, and at times it felt a little rushed. Being limited to two offers on a property added pressure and made it difficult to gauge how best to proceed without over‑stretching ourselves.

Overall, our experience was positive, and we’re grateful for the assistance we received. A bit more guidance for first‑time buyers during the offer stage would make the process even smoother and less stressful.

All good and very happy with the service. Would recommend

I found the team to have a very personal approach and always happy to help when needed.
Would recommend the Carterton team to anyone looking to buy within the area.
Thank you Kirsty, Jordan, Owen and Shelby.
Enjoy the cakes!

Kirsty , Jordan and the team have been more than helpful and professional in our experience . They present a friendly, positive and can do attitude.

I cannot recommend Hannah Patterson-Davey highly enough. From start to finish, she has been absolutely exceptional in managing the letting of my property and the results speak for themselves.

Hannah went above and beyond at every stage of the process. Her communication was proactive, clear and reassuring throughout, making what can often be a stressful experience feel seamless and completely under control. She ensured the property was marketed effectively, secured tenants quickly, and, most importantly, took the time and care to find the right tenants.

What truly sets Hannah apart is the level at which she operates. She demonstrates the leadership, accountability and strategic oversight you would expect from someone in a far more senior position. Her attention to detail, commercial awareness and ability to manage the process end-to-end with confidence and professionalism is genuinely impressive.

She is an enormous asset to the team and delivers a standard of service that is difficult to match. I’m incredibly grateful for her dedication and wouldn’t hesitate to recommend her to anyone looking for a smooth, efficient and thoroughly well-managed letting experience