CLC World  Reviews 1.006

TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Extreamly difficult to book holiday though CLC world. I believe it is their strategy to Harass customers who are on trial membership. Getting through phone next to impossible. Once connected after hou... Toon meer

Beoordeeld met 1 van de 5 sterren

I was sold a trial membership in 2019 just before covid and spent over 5k, worst mistake i have ever made. Never any availability during term time, low grade accommodation thats if you do get lucky to... Toon meer

Beoordeeld met 1 van de 5 sterren

Need to complain about a recent holiday with my brother to wyndham residence golf and spa resort kusadasi turkey. Awful resort wasp infestation and wasp nests. Didn't enjoy my experience there, couldn... Toon meer

Bedrijfsgegevens

  1. Reizen en vakantie

Informatie afkomstig van verschillende externe bronnen

Drawing upon over three decades experience of developing award-winning resorts, CLC World is a family-owned business built on strong foundations. We have grown to become Europe’s largest independent resort operator, building a dynamic and diverse collection of international resorts and hotels found in some of the world’s most desirable destinations. In our opinion, the cornerstone of a great holiday begins with fabulous accommodation. The fact that we plan, design and build our own flagship resorts is a testament to this, setting us apart from others in the industry and bringing a great deal of reassurance to our Members. Whether it’s a hotel room, apartment, self-contained lodge, suite or townhouse, they know that owning a holiday home under the CLC World banner means carefully-considered and professionally-designed living spaces with amazing vistas and first-class facilities. But it isn’t just fabulous accommodation that is on offer. CLC World operates all its resorts in order to deliver on its mission statement; “exceeding your expectations”. So whether it’s dining in our myriad restaurants, cafes and delis, relaxing in our spas or working out in our fully equipped gymnasiums, CLC World is working for you. We are industry leaders in designing and launching new holiday and property ownership products, affording our Members the best opportunity to fully or part-own residences at any of our stunning resorts in Austria, Orlando, Tenerife, Aegean Coast, Costa del Sol and the UK.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Excellent response from customer…

Excellent response from customer services, looked at the options, given our tight time lines CLC did wonderful, got the resort of choice, room we wanted and dates we Needed.

25 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been very helpful...

Have been very good at rearranging the trip to Spain from this October to next year. Nice to see a business that is willing to help out with this covid mess !

18 september 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Additional free break

The Customer Service Assistant was very friendly and helpful. The free additional break in the UK was a lovely unexpected offer

15 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous

What a wonderful resort, had the best time of our lives. Will definitely be going back :)

14 september 2020
Review zonder uitnodiging
Logo CLC World

Antwoord van CLC World

Dear Mrs Tiyyibah Mahmood,
We are sorry to hear that you are disappointed with the options available and did not wish to take up the offer of a free week’s holiday in the UK.
Please email Member Services on memberservices@clcworld.com who will be happy to speak with you regarding your concerns.
Many Thanks,
CLC World

Beoordeeld met 5 van de 5 sterren

So helpful

We had to switch holiday dates due to Covid and liaised with Tabitha who was very helpful and responded to us quickly.

14 september 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

CLC Kusadasi

Never been to Turkey before and was a little apprehensive, but there was certainly no need. CLC Kusadasi was lovely. Good facilities, food was of good quality and varied and the drinks were fine. The staff were extremely friendly and made to feel most welcome, especially Emre! The only niggle was the WiFi wasn't working properly and slow which frustrated the kids! However there was plenty to keep the children occupied and didn't affect our holiday. Will be returning!

4 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rebooking

Week in Tenerife was cancelled and was offered UK holiday instead. Happy with this due to current situation with Quarantine requirements.

3 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pandemic holiday at CLC Kusadasi

Recently I’ve visited CLC golf and spa resort Kuşadası . From beginning of the stay till end the whole holidays were extremely pleasant with friendly staff always there to help here I would like the name of the lady called NESLIHAN @ guest service who helped me out by going an extra mile as I was stuck with my excess luggage and didn’t get time and space to go n buy the bigger luggage bag so she managed to get me bigger cardboard carton in which I fit my existing bag n extra stuff which was a big relief I must say she earned so much respect as we were quite panicked and there wasn’t much time left to leave the resort for the airport . Also the gentlemen at the guest relations desk called Töjan (I think) has been very helpful overall stay .Many thanks CLC Kusadasi from happy customer . Regards Mr Kamran

3 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I always find customer service very…

I always find customer service very easy to deal with. Working under hard times but ever helpful and always do what they can very quickly. Cannot fault CLC

27 augustus 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I have not had the fortune of having a…

I have not had the fortune of having a holiday with CLC World, having recently had my first holiday for September cancelled by British Airways. However, I have my first holiday booked for Cornwall in October. When I have had the experience of a CLC World holiday I will write a review.

27 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sales for ramada and CLC Point system

So we went to their clc resort in turkey. Lovely resort...can be booked online without signing up to their points/time share/fractional ownership scam! there were several properties for sale at the resort by private owners already stuck in the scam.The presentation team are tough sales people... Don't comit to a dream that will turn into a nightmare. Great place for adhoc paid holiday....TIME SHARE/FRACTIONAL OWNERSHIP/ AND NOW POINTS SYSTEM IS ALL A SCAM. They are also selling ramada hotel apartments. Their one bed sale price was £97000 (roughly) You can buy a similar apartment on the same resort for £60000-70000. They tell you you can stay there all year round which is also untrue. You are allowed a maximum of 4 weeks I believe. Turkish market is not expensive to buy in...they are selling you overinflated properties and once again promise you 110 times more than what is true/can be delivered. Go to local estate agents instead!

15 augustus 2020
Review zonder uitnodiging
Logo CLC World

Antwoord van CLC World

Dear SR,
I’m pleased to hear that you enjoyed your stay at one of our Turkish resorts. However, we are at a loss as to how you have formed your opinion of our products when you are not a member. Unfortunately, as your review is anonymous, we have no way to contact you to discuss your concerns but would be more than happy to do so if you would contact us directly via email at pr@clcworld.com . We are always looking to improve our processes and ensure that guests do not have a poor experience and your constructive feedback would be welcomed.
CLC World

Beoordeeld met 1 van de 5 sterren

My mum got well and truly scammed by…

My mum got well and truly scammed by this horrendous company. Started off at £200 then rocketed to £800 per month!!! She is now trying to get out of the contract - a 40 year loan!!!! And taking legal action, as they will not release her from the loan. Please everyone do not sign up with this company, my mum has forked out 4k in legal fee's so far to try and stop this scam company.

14 augustus 2020
Review zonder uitnodiging
Logo CLC World

Antwoord van CLC World

Dear Jess,
We’re sorry to hear your mother is not happy with her membership.
Please could you ask your mother to call Member Services on UK Freephone 0800 031 9151 or email, memberservices@clcworld.com so we may assist.

Beoordeeld met 5 van de 5 sterren

Great experience

My contact with CLC was excellent considering the circumstances. The staff were fantastic and understanding when allowing me to rebook my holiday. I did not feel under any pressure what so ever. Thank you CLC..

2 augustus 2020
Review zonder uitnodiging

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