Cluttons Reviews 

154
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cluttons team in Petworth sold our house, which had been languishing on the market for a year. They re-did the marketing and got 3 offfers in 2 weeks. Throughout the sales process they were by our sid... Toon meer

Beoordeeld met 1 van de 5 sterren

Abysmal service, I’d give 0 stars if I could. Every experience I had with Cluttons, during 1 year of letting through them, was appalling. The staff were incompetent, and unfriendly, and made it as... Toon meer

Beoordeeld met 5 van de 5 sterren

We placed our property with Laura Banks and Abby Perry for sale. They are a class act, always prompt to respond, helpful and made a huge effort to get out property out there to the market. Would defin... Toon meer

Beoordeeld met 5 van de 5 sterren

We enquired about one of Cluttons listings, were greeted very quickly by Matt, who showed me the property within 2 hours and helped me through the offer forms on the spot. There were a few frictions o... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Eigendomsbeheerder
  4. Makelaardij
  5. Vastgoed verhuurbedrijf
  6. Vastgoedadviseur

Geschreven door het bedrijf

When it comes to selling or letting your home, we help make it stand out from the ordinary. At Cluttons, we market your home as we would our own, going the extra mile to secure a sale, or find a dependable tenant. In fact, it’s our purpose to help you make the most of your home’s value and guide you through every step of your property journey with us. With a strong emphasis on personal service, we listen to understand what you want to achieve and will always provide objective advice, with the intent on building a long-term and trusted relationship.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(154)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Efficient and helpful

Abby and Laura helped us through our recent flat purchase which helped to ease the pain of a prolonged process considerable. They helped us to find a rental while we waited and kept us updated on any information they received from the Seller which was helpful. Thank you to all the Cluttons Wapping team!

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A genuine pleasure to work with!

A genuine pleasure to work with! We've had a handful of bad experiences trying to sell our flat, but Cluttons have been a real joy to work with. The handover from sales to lettings was seamless and they're such a helpful, friendly, accessible team. Big thanks to Lucy, Charlotte, Gemma and team.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The team were professional in selling…

The team were professional in selling our property. The photographs and display in the window of their Tower Bridge office were excellent. They always had staff who were dressed well, spoke well and answered the calls and knew about the property when going in person to their office (unlike other Agents we had initially instructed). After viewings, they gave us detailed feedback which was helpful and they handled our buyers extremely well during a less than easy selling market time.

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Landlords beware.

Renter - chose to move out because of experience of managing agent renewing contract for own financial gain and manipulating everything we as tenants said.

17 februari 2026
Review zonder uitnodiging
Logo Cluttons

Antwoord van Cluttons

Hello, thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced. We take all concerns seriously and would really appreciate the opportunity to discuss your experience in more detail.

Please feel free to contact us at customerfeedback@cluttons.com with any further comments or suggestions you’d like to share, and a member of our team will be in touch.

Beoordeeld met 5 van de 5 sterren

great experience

I had a great experience with this agency. The managers are helpful, always in touch and make follow ups regularly

9 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!

Cluttons was great to work with when we bought our flat in January! Bryn Jenkins was a wonderful agent, always helping coordinate with the sellers and ready to respond to all of our questions!

9 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honest and responsive

As a buying agent I worked closely with George for over two years to secure a particular unit within Butlers Wharf for our client. He was very responsive and trustworthy and it was a pleasure to work with him. I am pleased to say it lead to a very successful outcome for his client and ours.

9 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service, very helpful

Cluttons was very helpful throughout the process and Bryn Jenkins was a great agent to work with - responsive and happy to help coordinate with the sellers.

14 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Alkiviadis Kavouras is an excellent…

Alkiviadis Kavouras is an excellent residential support executive. He is a credit to Clutton's, with his keen attention to detail, his unceasing committment to delivering, his rapid response and follow-up, his integrity and complete reliability. Working with Alkis is a consistent pleasure, and I have a feeling of confidence and of being in secure hands. Thank you!

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We purchased a flat through Cluttons…

We purchased a flat through Cluttons Tower Bridge and received excellent guidance and support. We are first time buyers in the UK and benefitted greatly from the excellent communication from the agent, Bryn Jenkins.

7 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bek Aripov Agent Review

We recently completed a purchase of a property that Cluttons marketed. Our agent, Bek Aripov from the Paddington Office was very supportive and proactive in keeping the progress of the transaction going. He was also very responsive to concerns, or points that need more clarity, which he was quick and accurate in addressing.

17 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Utterly Disappointing Experience with Cluttons

My experience with Cluttons has been nothing short of frustrating and deeply disappointing. From the very beginning, communication was extremely poor, and promises were not kept. I was told that my property was ready to move into which turned out to be completely untrue.

After moving in, I discovered that the heating and hot water weren’t working, amongst many other things. Despite countless emails and phone calls over the course of three weeks, I received minimal responses and no real urgency from their side. By the time the issue was finally resolved, I had already fallen ill due to the lack of heating.

Other problems with the flat were only acknowledged after nearly five weeks of persistent chasing, and it was only when I mentioned involving the council that things began to move forward. The lack of accountability, professionalism, and basic respect for tenants’ time is unacceptable.

If you’re considering renting through Cluttons, I would strongly advise doing a thorough inspection before agreeing to move in and if possible I would recommend looking for another property altogether.

Overall, Cluttons has demonstrated a complete disregard for communication, tenant well-being, and basic property management standards. I would not recommend them to anyone.

27 oktober 2025
Review zonder uitnodiging
Logo Cluttons

Antwoord van Cluttons

Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience in detail. Please reach out to cs@cluttons.com with your details and we’ll get in touch.

Cluttons

Beoordeeld met 5 van de 5 sterren

I’ve recently just moved from Australia

I’ve recently just moved from Australia to London and i am exploring potential areas we’d like to move to and I had a great conversation with Justice at Cluttons Islington. She was so friendly & knowledgeable and really gave us great advice on the rental market in London. Thank you Justice & Cluttons!

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you for the experience

I’ve been looking at a few options including Islington and came across Cluttons, and I have to say my experience with Justice really stood out. She gave me some great recommendations and answered my questions in such a helpful way. I usually get a bit nervous going into branches but she was so lovely and welcoming that I felt completely at ease.

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Matt Dharshi has been a great assistant…

Matt Dharshi has been a great assistant in helping us find our dream home! He went above and beyond and convinced our landlord to accomodate us in ways we didn’t think possible, as we had already given up but Matt came back and let us stay. 10/10!

24 september 2025
Review zonder uitnodiging

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