The salesperson was very helpful and walked us through the process. The only thing that wasn't quite so smooth was the delivery of the equipment. The fitter was very good and helpful the equipment arr... Toon meer
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The rep Russel was very good. He explained in detail the product and the way your company dealt with an order. The Dutch guy who delivered the parts was also very nice. Finally the young fitter let us... Toon meer
Fantastic company, from start to finish , no problems at all. Stairlift is top quality, installed perfectly, mom wasn’t rushed when the demonstration how you use correctly was given. Can’t praise or r... Toon meer
Bedrijf heeft geantwoord
I can only say good things about my experience with this company. Both the surveyor and the engineer were on time, friendly and informative. The engineer worked quickly without fuss and completed the... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Discover a range of stairlift options to fit all types of stairs with 12 months full UK parts & labour guarantee from Companion Stairlifts.
Contactgegevens
Oxford Road 24B - 24C, LS20 9AS, Guiseley, Verenigd Koninkrijk
- 08000197797
- leeds_CS@handicare.co.uk
- www.companionstairlifts.co.uk
4,7
Uitstekend
1K reviews
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The whole process was easy
The whole process was easy and painless, from the sales and demonstration process to the fitting of the stairlift. It was scheduled in very quickly and the actual fitting was done with minimum disruption and fuss
27 juli 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
great job fitter and electrician both…
great job fitter and electrician both done a great job
23 juli 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
Purchase went very well from the start
Purchase went very well from the reps first visit to the installation by the engineer all on time except for delay in delivery which wasn’t their fault they had a flat tyre which delayed them. Pleased with the stairlift.
10 juli 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
Good communication
Good communication, delivery and instal engineers all very helpful and friendly.
14 juli 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
Thought price very reasonable
Thought price very reasonable. Wes , the technician that first came out was a gentleman , very thoughtful to what I needed & explained every detail to me . Delivery was very quick, & the engineer knew exactly what he was doing & extremely careful with my staircase as it was fairly new . So pleased with your employees & would certainly recommend you to anyone who asked . Many thanks Julie
30 juni 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
Handicare stairlift installation
A process that was made simple by great communication from all the staff involved in the various stages of my Mums Stairlift installation. Very friendly service throughout and the product does what it says on the tin.
A life-changing piece of equipment that has ensured my Mum's continued independence in her home.
26 juni 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
The installer was very friendly
The installer was very friendly, very efficient. His singing was questionable but that only added to our amusement
25 juni 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
Pleasant and understanding reps
Pleasant and understanding reps. Good quality items fitted.
20 juni 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
Great service
Great service, quickly installed and good instructions for use from the installer
6 juni 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
Done well, done quickly, such a relief.
The experience of having to have a stair lift is never great, as it is needed due to painful reasons.
29 mei 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
No buy back scheme purchased 6 months ago never used
Think very carefully before purchasing bought an 1100 model 6 months ago for £3,400 my mum and dad sadly passed away within months of one another without even using the stairlift. Spoke to Handicare today very unsympathetic, they will remove for free but no resale value!! Which is a little surprising as they offer reconditioned stairlifts, thought this was a company backed by Age Uk supporting the aged!!
29 mei 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Hi Karen.
We’re very sorry you’re unhappy with the service you’ve received from us and are very keen to look into your experience. To help us with this please could you contact us at ukcustomercare@handicare.com. We would like the opportunity to talk and investigate your feedback further.
Thank you,
Companion team.
Everyone we dealt with was friendly
Everyone we dealt with was friendly, positive and helpful. Every promised date was met. We were kept properly informed at all times. We were very well advised.
20 mei 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion team.
Helpful and knowledgeable people
Helpful, understanding & knowledgeable people. Competitive price & quick service
14 mei 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
very caring and reliable
very caring and reliable. I got everything I was promised, from the delivery and installation on time. I had a very slight problem with the stairlift within 2 days and the engineer was out within an hour and everything was sorted. I can't recommend them highly enough.
30 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
Surveyors were very kind and thoughtful…
Surveyors were very kind and thoughtful explaining everything well. The fitter was brilliant.
30 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
Excellent service
Every member of staff, from survey to installation, was friendly, professional and knowledgeable.
The price was competitive and the whole experience was without problems.
30 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
The stairlift was fitted on time and…
The stairlift was fitted on time and was fitted efficiently by Aaron, who was also very friendly.
24 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
Everything went well except it wasn't…
Everything went well except it wasn't made clear that there would be three separate visits to get it set up - the electricians, the del8very of parts and the assembly. I assumed it would all be set up on the first date I was given.
Colour is boring. It would be nice to have some alternatives.
Courteous friendly service and l8ft works well.
28 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for your feedback – we’re really glad to hear you were happy with the service and that your lift is working well.
We’re sorry the installation process wasn’t clearly explained upfront. We understand how important it is to have clear expectations, and we’ll pass this on to the team to help us improve communication in future.
We also appreciate your comment on colour options – that’s useful feedback we’ll keep in mind as we continue to develop our products.
Best,
The Companion team.
That this is a reliable, friendly and efficient company with 24 hour service.
From the salesman’s friendly but not pushy sales talk which explained everything we needed to know to the delivery of the stairlift and the quick and efficient installation of the engineer who then patiently explained how everything worked, we cannot fault this company and would highly recommend them.
14 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for taking the time to share your concerns. We’re disappointed to hear about your experience and are committed to making it right. Please contact us at ukcustomercare@handicare.com so we can look into this further and assist you.
Thank you,
The Companion team.
Unprofessional!
First home visit to assess my needswas cancelled by phone due to unavoidable circumstances - employee had a hospital appointment. I was given a rescheduled date & time by phone but nobody turned up at all. When I rang, I was told there was no record of this appointment on their system.
I was given a third option, but declined due to the unprofessional treatment.
11 april 2025
Review zonder uitnodiging
Antwoord van Companion Stairlifts
Thank you for taking the time to share your concerns. We’re disappointed to hear about your experience and are committed to making it right. Please contact us at ukcustomercare@handicare.com so we can look into this further and assist you.
Thank you,
The Companion team.
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