I looked at the booking terms and conditions and reviews. Whilst everything looked okay and I specifically looked for costs to drop off and pick up at the terminal, in the quotes and when booking no m... Toon meer
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Linda is a woman of few words. I had no confidence seeing the booking through so I cancelled it. I too complained about hidden airport costs. An additional £15 on top of the agreed price. They may we... Toon meer
The company were not customer focussed and their priority was filling the shuttle bus for the airport transfers which left us waiting an hour each end of our transfers. We nearly missed our flight out... Toon meer
on arrival I realized that the car park was actually a automotive yard where cars come to be worked on and not exactly a secure car park as I was expecting. when I got out of the car, I have overheard... Toon meer
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Terrible service - avoid.
Terrible service.
Drop off was meant to be in the orange car park outside the terminal but when I rang ahead they said green car park (it would have been cheaper to just park directly here).
On pickup, had to wait 50 minutes for the car to be delivered back to me.
That was the good service - my parents who we were travelling with had to wait over 3 hours to get their car/get the ticket sorted to leave the car park.
Avoid at all costs
Extremely poor service with worse…
Extremely poor service with worse customer service
So easy to book
So easy to book, prices excellent compared to booking direct with airport.
Scam: Sapphire Parking Gatwick
I went with Sapphire Parking Gatwick through the site Compare Airport Parking. I was left stranded without someone to pick up said “within 10-15 minutes” when trying to call multiple times to their number, with no response and eventually turned off! (Screen recording proof).
Will be requesting full refund and compensation.
I’d thought I booked parking 2 months…
I’d thought I booked parking 2 months ago but found no trace! So had to book for next week! Booking process was easy and successful - and a good price!
Thank you very much.
We pre booked parking at Luton Airport…
We pre booked parking at Luton Airport and as instructed we called the number provided on our return but the staff refused to bring the car back.
They gave us 1000 excuses why not, such as we locked your keys inside or we locked the key in the office etc. After 2 hours of trying to get to the bottom of the story, they gave us a lift to our car and we managed to take it.
Worst experience ever, it lasted 2 hours of my life at 1am to deal with a bunch of idiots.
The process was superb!
The process was really easy, no confusion, easy format and plenty of details were provided. One of the best value prices around and shows a clear comparison between options!
Booked parking and when got there there…
Booked parking and when got there there was an additional charge of £17 for the transfer. It says on your website total price so this should have been included within the price
AVOID AT ALL COSTS
AVOID AT ALL COSTS. DAMAGED MY CAR. REFUSING TO ANSWER MY CALLS OR EMAILS. REPORTED TO TRADING STANDARDS.
Booked our parking
Booked our parking, when I arrived to drop the car off it was no more than a ruined yard, I had transfer £20 to someone called imran for the levy fee, not sure what that extra charge was! Whilst on holiday, police had seized my car along with 700 other cars because it was run illegally! It took 4 hours on my return for the police to find my cars location which was 5 miles from where I dropped it off!
AVOID AVOID AVOID AVOID AVOID!!!!!!!!
AVOID AVOID AVOID AVOID AVOID!!!!!!!!! AVOID FOR ANY PRICE!!!!!! I'm not going to write another review. All you need to know, already has been written below in earlier reviews. Please, for your own good, DON'T use them to park your car at Bristol airport. I mean it - PLEASE DON'T!!!
Brilliant service!
Brilliant service, easy and reasonably priced!
Reassuringly easy and great customer service.
Easy to search and enter details.
Payment was easy too, Google pay and offer of card entry.
The client care team called me to follow up as had didn't initially complete the booking.
Very pleased all round really!
Took ages to answer the phone when were…
Took ages to answer the phone when were due to drop off car and again when we needed picking up from airport... track to the storage/drop off area , is it very rough stone track .... stay away and find somewhere else... also 15 mins away from airport, plus hidden charge of £8.50 each on arrival to drop car off
The car was left in a very bad state…
The car was left in a very bad state after we received it back from them. There were scratches and dirt all over the car.
The company were not customer focussed…
The company were not customer focussed and their priority was filling the shuttle bus for the airport transfers which left us waiting an hour each end of our transfers. We nearly missed our flight out because of the delay in transfering us to the airport. Very poor customer service.
Very easy and straightforward
Very easy and straightforward. highly recommend!
Booked us into car parking with a…
Booked us into car parking with a fake/scam car park operator. On arrival at Gatwick airport we were told that the company isn’t recognised and that they are having lots of trouble with scam companies, taking peoples cars and using them and also running up short stay bills. Police are involved and trying to crack down. Unfortunately your website is still promoting these scam services!
Best price guaranteed
Best price guaranteed, easy to book.
Tooked 3 minutes
This was a scam!!!!
This was a scam. Booked parking before our holiday and paid for it. Was told to call 30 minutes before arrival. We called on the way to the airport and was told our booking was cancelled. We were not given a refund! We had to pay over £300 for airport parking elsewhere. This was very distressing and almost ruined our trip leaving us out of pocket on our holiday budget.
Discussing service. If I could give them a minus 5* I would.
Do not use this service.
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