Compareairportparkings Reviews 

Terrible service – avoid this company

We used My Car Care Limited for airport parking at Stansted and were extremely disappointed with the service.

After contacting them as instructed, we were initially told our car would arrive in approximately 35 minutes. Once that time had passed, we were repeatedly given inaccurate updates: another 10 minutes, then 5 minutes, 3 minutes and finally 1 minute. None of these estimates were correct.

Around 15 minutes later, we were told to move to Row N outside the Green Car Park. We followed the instructions, but there was still no driver or vehicle waiting for us. In total, we spent over an hour waiting and being directed around the car park.

This was particularly unacceptable as we were travelling with four suitcases, three young children, a baby and a pram. We were left waiting in an area with vehicle fumes while receiving confusing and contradictory information.

Eventually, the driver called and said he could see us, but told us to walk in the opposite direction to find him. Despite being aware that we had young children, a baby, a pram and substantial luggage, he did not come to assist us. He never actually met us and instead left the key on the wheel of the car, with the parking ticket inside, before leaving.

We then discovered that we had been left with a £21 parking charge to pay in order to exit the car park.

This was not the meet-and-greet service we paid for. The communication was poor, the waiting times were repeatedly inaccurate, and the way the vehicle was left was completely unacceptable. We are seeking reimbursement of the £21 charge and appropriate compensation for the poor service.

Based on our experience, we would not use this company again and would advise others to consider alternative parking providers.

Very professional service at a good price,
and easy to complete transaction.

Booked then found extra hidden charges, like an extra £20 to use the bus. £10 pick up £10 drop off so cancelled right away, asked for a refund, they say no not ticked right box, but not used service and will not use service as got better offer elsewhere. The customer answering call service forgot they are working for a company sound like they just woke up.

Aside from the undisclosed fees, Saver Meet & Greet Stansted failed to report an accident involving my car. I am now having an absolute nightmare trying to get the matter resolved. The lack of transparency and accountability is shocking!! . Avoid at all costs. An extremely unhappy customer.

We waited for 3 to have car returned to us from the point we landed and called for the car collection upon arriving back into Gatwick , I am still waiting a full refund and an apology!

Absolutely terrible, I arrived back at my car only to find it had been impounded by the police as it was abandoned pub carpark for the week some miles down the road. It was Filthy, wheels curbed and delayed me arriving home by several hours …. You should not recommend iligitimate company’s.

Awlful!! Never received the correct service we paid for. The customer service is no existent. Avoid at all costs

We were late to drop off my car, due to our flight being delayed by 5 hours. We were late to drop off the car by 1:30. They charged us £25. It’s not like we got back late.

Good points: very easy to use, car was in same condition as before
Bad points: long bumpy farm lane to get to the parking (not good for low cars), my carpets were very muddy and dirty when i got back into my car, rubbish was left in the passenger footwell

Booked with compare airport parkings - booked Express Parking Meet & Greet Stansted and had an absolutely AWFUL experience. I called them 30 minutes before as requested and they still came 30 minutes late. Once we arrived at our destination next day they called us and said our car had expired MOT and so they left the car in green car park to get charged daily. We agree with tje MOT being expired they shouldn’t drive the car HOWEVER they could have called us within 3 hours we were at the airport so we could do something about it. They then tried to make all these extra charges until we made someone pick it up and FUNNILY the car was not in the park and they brought it inside.

Employee committed a speeding offence after my car was dropped off which inevitably ended in my insurance being cancelled

I booked and then found out it’s another £40 for the transfer! £10 per person each way. I would like a full refund ASAP please.
This got worse. I realised I couldn’t cancel so decided to go ahead with the booking. I put this is writing to the booking company. I phoned the dedicated number 30 minutes before we arrived at the car park in order to book the £10 per person transport, only to be told they had a problem and there were no spaces, something had closed the car park. They told me to park at the airport and they would cover all extra costs. I asked them to put this in writing. They haven’t. And it’s £35 a day for us to park. Of course we had no choice as our flight was imminent

Parking 247 avoid at all costs. They made me pay at the airport the same value I already paid to compare parking and they wouldn’t let me leave. I was alone with 2 young children.
They turned my dash camp off. And I noticed 2 hours into drive.
Also I was there a while and I saw somebody dropped their brand new car. I saw them leaving the car park and then they came back again. So obviously having fun in customers cars.

I paid for meet & Greet and got directed to a car park a few miles from the airport, then had to wait for a shuttle bus.

This comes across as a rag tag operation. Not worth unless the price difference between taking a cab or other parking is more than £100. Especially if you are liable for ULEZ. Cars are moved multiple times between four yards and can rack up ULEZ bills. All with no transparency. For some reason if registered autopay card gets suspended you are left guessing and a ULEZ fine or multiple fines for unpaid trips withing ULEZ zone. Additionally, parking fee has to be paid.
The operators have a poor grasp English and lack pr professionalism. Do not touch this company. Pay more and get a better class of service.

Terrible, car parking attendant never turned up. This means we were late for our paid lounge which has put us out of pocket. It has also meant we have had to pay long stay prices at £300+ too

There was a women next us us who went with the same company, however she was on her way back and they stole her car keys. I presume this is why the attendant never turned up, because they’d have to face that poor woman. I want my money back with compensation for the losses I have incurred due to this

Very bad experience , the guy was rude they drove my car 43
Miles somewhere my charger was stolen and the car was dirty inside it looked like they went to a field and then I had to pay £14 as they said I went over the 30min time line and that was because I called them and know one picked up

Where do I begin? Hard to find, despite all the instructions, it is now well signposted once you arrive, you're instructed to phone in advance and nobody answers. Unless you allow for an extra 2h to actually get transfered in time, this place is stressful. I nearly missed my flight with my 2 young children. Only made it as it got delayed! When collecting the car, they had parked it so close to the next vehicle it was a struggle to get the kids in. Overall, I would not recommend for the sake of saving a few pounds.

All terminal parking at Heathrow.
Took 55 mins to come and collect the car. Took 50 mins to drop it with me when I returned.

Absolute joke. Terrible service. Would not recommend