Components DirectReviews 

112
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wanted to check a few details of the Slim Crystal Bar handles as am trying to match to some I bought 6 years ago. Phoned the sales office and the lady was most helpful. Ordered Tuesday and they arrive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had the pleasure of dealing with the amazing Samantha Clarke for the past couple of months shes a super star and she is an absolute credit to Components Direct . Nothing is too much for her... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always excellent service from Components Direct and special thanks to Samantha Clarke who went out her way to sort my order and reference alternative items when what i wanted wasn't in stock. Thorough... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bevestigingsmiddelen leverancier
  2. Plastic productenleverancier

Geschreven door het bedrijf

Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(112)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service from Samantha Clarke

Always excellent service from Components Direct and special thanks to Samantha Clarke who went out her way to sort my order and reference alternative items when what i wanted wasn't in stock. Thoroughly recommend this company.

25 juni 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Rachel,

Thank you for such a kind review and for recommending Components Direct.

We’re really pleased that Samantha was able to help with your order and find suitable alternatives when the items you needed were unavailable. That extra care and attention can make all the difference, so it’s lovely to see it recognised.

We’ll be sure to pass your comments on to Samantha. She’ll be delighted to know her support was appreciated.

Thank you again for taking the time to share your feedback and we look forward to helping you again soon.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Great service and quick delivery

Wanted to check a few details of the Slim Crystal Bar handles as am trying to match to some I bought 6 years ago. Phoned the sales office and the lady was most helpful. Ordered Tuesday and they arrived Wednesday- perfect match to originals!

23 juni 2026
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Antwoord van Components Direct

Dear Debs,

Thank you for your lovely review. We’re really pleased to hear that our team were able to help you check the details before ordering.

It’s great to know the Slim Crystal Bar handles arrived quickly and were a perfect match to your originals. We understand how important it is to get the right product, especially when matching existing fittings.

Reviews like this mean a lot to us and help other customers feel confident when choosing to buy from Components Direct.

Thank you again for taking the time to share your feedback and we look forward to helping you again soon.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

1st time I have ordered from Components…

1st time I have ordered from Components Direct. There service is 100%. My items were packed well and arrived very quickly.
Exactly what I had ordered, no mistakes.
I found the website was straight forward to use.
I'll be back soon.
Keep up the Brilliant work.

11 juni 2026
Logo Components Direct

Antwoord van Components Direct

Dear Mr Weedon,

Thank you so much for your lovely review. We’re really pleased to hear that your first order with Components Direct was such a positive experience.

It’s great to know everything arrived quickly, was packed well and was exactly what you ordered. We’re also glad you found the website easy to use.

We really appreciate your kind words and your support. Reviews like this mean a lot to us and help other customers choose who to work with. Thank you again for taking the time to share your feedback.

We look forward to helping you again soon.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Samantha Clarke A.K.A Superstar

I have had the pleasure of dealing with the amazing Samantha Clarke for the past couple of months shes a super star and she is an absolute credit to Components Direct . Nothing is too much for her and she always goes the extra mile . Overall a great company to deal with . I'm a very happy customer .

kind regards Tommy Hargreaves

6 april 2026
Review zonder uitnodiging
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Antwoord van Components Direct

Dear Tommy,

Thank you for your fantastic review. We’re really pleased to hear that you’ve had such a positive experience with Components Direct.

Samantha will be delighted with your kind words. She is a valued member of the team, and it’s great to hear that her support and commitment have made such a difference.

Reviews like this mean a lot to us and help other customers choose who to work with. Thank you again for taking the time to share your feedback.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

All good

All good, no complaints

19 mei 2026
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Antwoord van Components Direct

Dear Stuart,

Thank you for your review. We’re pleased to hear everything was good with your experience.

We really appreciate you taking the time to share your feedback, and thank you for choosing us.

We look forward to helping you again soon.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Delivered next day

Delivered next day. No mistakes!
What more can I say?

20 mei 2026
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Antwoord van Components Direct

Dear Customer,

Thank you for taking the time to leave us a review!

We’re really pleased to hear your order arrived the next day and everything was correct.

Reliable delivery and getting orders right the first time are both really important to us, so it’s great to know this came through in your experience.

Thanks again for choosing us, and we look forward to helping you again soon.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Superb company to deal with

Superb company to deal with, they really do go the extra mile. Very reliable and the customer service is second to none. Katie is a superstar, an asset to any business.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Components Direct

Dear Melanie,

Thank you for your fantastic review. We’re really pleased to hear that you’ve had such a positive experience with us and that our reliability and customer service stood out.

Katie will be delighted with your kind words, and we’re very lucky to have her as part of the team.

Reviews like this really help other customers when choosing who to work with, so we truly appreciate you taking the time to share your feedback.

We look forward to helping you again soon.

Kind regards,
The Components Direct Team

Beoordeeld met 4 van de 5 sterren

Good fast delivery

Good fast delivery. However the postage charge for the one sample I ordered was exorbitant.

21 april 2026
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Antwoord van Components Direct

Dear Sheila,

Thank you for your review.

It is great to hear you were happy with the fast delivery. We do understand your feedback regarding the postage cost for a single sample and appreciate you raising this.

We use a next-day delivery service to ensure orders arrive quickly and reliably. That said, if you require any further assistance with samples, please feel free to get in touch and we will be more than happy to help.

Thank you again for your feedback and we hope to support you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Samantha made our enquiry so easy from…

Samantha made our enquiry so easy from start to finish.

23 april 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Mick,

Thank you for your review.

It is great to hear that Samantha made your enquiry so easy from start to finish. We always aim to keep things simple and straightforward, so it is lovely to know this came through in your experience.

I will be sure to pass your kind words on to Samantha; she will really appreciate it.

Thanks again for your feedback. We look forward to working with you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Bar Door Handles-Humberg 22 Diameter-HAN383-SS r

Description of the bar door handles was perfect and the delivery time excellent. Thank you

5 april 2026
Logo Components Direct

Antwoord van Components Direct

Dear Changz,

Thank you for taking the time to leave us your review.

It is great to hear that the description of the door handles was clear and accurate. We are glad your order arrived quickly. We always aim to provide detailed product information and reliable delivery. It is brilliant to know this met your expectations.

Thank you again for your feedback, and we hope to support you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service.
Proactive.

9 april 2026
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Antwoord van Components Direct

Dear Matthew,

Thank you for your review.

We really appreciate your kind words and are pleased to hear you found our customer service proactive.

Providing quick, helpful support is something we always aim for, so it is great to know this stood out in your experience.

Thank you again for your feedback. We look forward to working with you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

The whole process couldn't be easier

The whole process couldn't be easier. from an initial phone call where I spoke to Katie, she very professionally talked me through the process of ordering from home and picking up my components in person, as i live only a few miles away.
When I went to pick up my order I was met by a very personable young man who found my order for me.
I would not hesitate to order again from Components Direct.

9 april 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Roger

Thank you very much for taking the time to leave such a detailed review of your experience with Components Direct.

We are pleased Katie was able to guide you clearly through ordering from home and arranging collection, especially as you are based locally.

It is also lovely to hear your visit went smoothly when collecting your components and that our team made you feel welcome and looked after.

At Components Direct, we always aim to provide helpful customer service and flexible options such as local collection, so it is fantastic to know this came across in your experience.

Thank you again for your kind words and recommendation. We look forward to supporting you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Very positive experience all round

Samantha Clarke was very helpful throughout the whole process, including some complexity with shipping parts overseas. Would happily do business again. Thank you

9 april 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Andrew,

Thank you very much for taking the time to write your review.

It's great to hear you had such a positive experience from start to finish. Overseas shipping can sometimes be tricky, so I am glad Samantha was able to sort it out and make things easier for you.

Thank you again for sharing your experience. We would love to work with you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service!

Samantha Clarke has made the whole customer experience a pleasure. Always communicative, keeping me informed throughout the sales process. Products arrived on time as promised and were perfect for our requirements.

31 maart 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Mark,

Thank you for taking the time to write your review.

We are pleased to hear that Samantha provided such great service and kept you informed throughout the process. It is also good to know your products arrived on time and were perfect for your requirements.

Your feedback is greatly appreciated and we look forward to supporting you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Katie

Fantastic customer service from Katie! Helped me identify my requirements very quickly and I promptly ordered.

24 maart 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Brain,

Thank you very much for your kind review.

It is great to hear that Katie was able to quickly understand your requirements and get you sorted without any hassle. We always strive to make the process as smooth and straightforward as possible, so your feedback is truly appreciated.

I'll pass this on to Katie, she'll be delighted.

Thank you again for taking the time to share your experience. We look forward to supporting you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

25 februari 2026
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Antwoord van Components Direct

Dear Mark,

Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that you had an excellent experience with our service.

Our team always aims to provide a smooth and reliable service, so it is great to know this came across in your order.

We appreciate your support and look forward to helping you again in the future.

Kind regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Very pleased with the service

Very pleased with the service

7 augustus 2025
Logo Components Direct

Antwoord van Components Direct

Dear Philip,

Thank you for taking the time to write a review for us.

We are really pleased to hear you were happy with the service. We appreciate you sharing your feedback. It not only means a great deal to us but also helps others make an informed decision when purchasing from Components Direct.

We look forward to supporting you again in the future.

Best regards
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Good service

Parts turned up next dat - all spot on for our requirements

28 januari 2026
Logo Components Direct

Antwoord van Components Direct

Dear Bryan,

Thank you for taking the time to leave us a 5-star review on Trustpilot!

We are pleased to hear everything arrived next day and met your requirements. If you need anything else in future our team will be happy to help.

Best regards
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Excellent service

I needed a replacement for a broken kitchen cupboard hinge. Katie kindly sent me photos of their stock item so that I was reassured that I was ordering the right item, which was then delivered very quickly.

26 januari 2026
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear Graham,

Thank you for taking the time to leave such a positive review. Your feedback not only means a lot to us but also helps others make an informed decision when buying from Components Direct.

We are really pleased to hear that Katie was able to support you by sending photos to help you choose the correct kitchen cupboard hinge and that your order arrived quickly.

We will be sure to pass your kind feedback on to Katie and the team.

We truly appreciate your support and if you ever need anything else, we are always happy to help.

Best regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

Great service and resolved an issue…

Great service and resolved an issue with stock within minutes.

19 januari 2026
Logo Components Direct

Antwoord van Components Direct

Dear Dave,

Thank you for taking the time to leave a review. We're really pleased to hear that our team was able to resolve the stock issue so quickly. Providing a responsive and reliable service is something we take great pride in and your feedback is greatly appreciated.

We look forward to helping you again in the future.

Best regards,
The Components Direct Team

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