Wanted to check a few details of the Slim Crystal Bar handles as am trying to match to some I bought 6 years ago. Phoned the sales office and the lady was most helpful. Ordered Tuesday and they arrive... Toon meer
Bedrijf heeft geantwoord
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I have had the pleasure of dealing with the amazing Samantha Clarke for the past couple of months shes a super star and she is an absolute credit to Components Direct . Nothing is too much for her... Toon meer
Bedrijf heeft geantwoord
Always excellent service from Components Direct and special thanks to Samantha Clarke who went out her way to sort my order and reference alternative items when what i wanted wasn't in stock. Thorough... Toon meer
Bedrijf heeft geantwoord
I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.
Contactgegevens
Nunn Close, Huthwaite, NG17 2HW, Nottingham, Verenigd Koninkrijk
- 01623 788400
- sales@comdir.co.uk
- www.components-direct.com
4,8
Uitstekend
112 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered samples - great customer service
I needed to try/test a few different components for a project I'm working on. I asked for a few samples and they were sent out the same day. Couldn't ask for a smoother process.
24 oktober 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Josh,
Thank you for leaving us a 5-star review on Trustpilot!
We’re delighted to hear that our team could assist you with your project and provide the samples you needed so promptly. We aim to make the process as smooth as possible, so it’s great to know we hit the mark for you.
If there’s anything else we can help you with, please don’t hesitate to reach out.
We look forward to serving you again in the future!
Best regards,
The Components Direct Team
I didn't have a clue what I needed but…
I didn't have a clue what I needed but their website was clear and I was able to order the parts with confidence.
5 oktober 2024
Antwoord van Components Direct
Dear Sandi,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We’re thrilled that you found our website clear and easy to navigate, giving you the confidence to place your order. Your satisfaction is important to us, and we’re glad we could help you find exactly what you need.
If you ever need further assistance, we’re always here to help.
Best regards,
The Components Direct Team
Buy with confidence from Components Direct
Components Direct has been a superb company to deal with. Katie Atkins has been a remarkable member of their team who has excellent customer service skills and she guided me through the correct purchase process without any issues. I received the items bought in a very quick time and now that it's installed, it is absolutely perfect. I would not hesitate to recommend this company and know that you will be treated with great respect and obtain very quality goods
17 oktober 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Mrs Beattie,
Thank you so much for your wonderful review!
We’re very pleased to hear you had a positive experience with Components Direct and received excellent service from Katie.
We always aim to deliver high-quality products and exceptional service, so it’s fantastic to hear that everything worked perfectly for you. Your recommendation is greatly appreciated and helps us continue improving and assists other customers in making informed decisions when buying from us.
We look forward to serving you again in the future!
Best regards,
The Components Direct Team
Antwoord van Components Direct
Thank you for your kind review!
We're pleased to hear that our sales team was able to assist you and solve your problem.
We strive to provide helpful service and it's great to know we've succeeded.
As a thank you, please feel free to contact us and we'll be happy to provide you with a discount code for your next purchase.
If you need any further assistance, don't hesitate to get in touch.
Best regards,
The Components Direct Team
Good product delivered on time.
15 september 2024
Antwoord van Components Direct
Dear John,
Thank you very much for your 5-star review!
We're delighted to hear that you're happy with the product and that it was delivered on time.
It’s always a pleasure to serve valued customers like yourself. Your feedback on Trustpilot is greatly appreciated and not only helps us continue improving but also assists other customers in making informed decisions when buying from us.
If you need anything else, please don't hesitate to contact us.
Best regards,
The Components Direct Team
Components Direct have an excellent…
Components Direct have an excellent process to receive samples. They are delivered very promptly. This means components can be tested without ordering large quantities and resources being wasted.
21 augustus 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Trevor,
Thank you very much for your positive feedback and for taking the time to leave this fantastic review.
We're glad you found our sample process efficient and timely. At Components Direct, we strive to make testing our components as easy and hassle-free as possible and we're glad this approach is helping to reduce waste and optimise your resources.
If you have any other requirements, please contact us.
We look forward to continuing to support you with your component needs!
Thanks again for choosing Components Direct!
Best regards,
The Components Direct Team
Could not be faulted .....
Contacted Components Direct in my search for a specific clip. They could not have been more helpful in communication and happily sent me a sample prior to commiting to an order. Exceptional customer service
13 augustus 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Dominic,
Thank you so much for your kind words and for taking the time to leave this fantastic review!
We're pleased you had a positive experience with our team. Providing excellent customer service is something we always strive for.
We hope the sample is suitable but if not please let us know.
Thanks again for choosing Components Direct!
Best regards,
The Components Direct Team
A great company to deal with.
A great company to deal with from start to finish.
12 augustus 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Danny,
Thank you for your 5-star review on Trustpilot!
We’re thrilled to hear that you had a great experience dealing with us from start to finish. Your kind words mean a lot to our team, and we’re glad to know that we could meet your expectations.
Your feedback helps us to continue delivering excellent service, and it also assists other customers in making informed decisions when choosing to work with us.
If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
I have used Components Direct for many…
I have used Components Direct for many years and always found their products to be good quality, competitively priced and importantly for our business, turned around quickly. A pleasant company to deal with!
8 augustus 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Darren,
Thank you for taking the time to leave us a 5-star review on Trustpilot! and for your continued trust in Components Direct over the years!
We're delighted to hear that you've consistently found our products to be of good quality, competitively priced and delivered quickly to meet your business needs.
It’s always a pleasure to serve valued customers like yourself. Your feedback on Trustpilot is greatly appreciated and not only helps us to continue improving but also assists other customers in making informed decisions when buying from us.
If there's anything more we can do for you, please don’t hesitate to contact us.
We look forward to continuing to support your business!
Best regards,
The Components Direct Team
Zara was so helpful-made the process…
Zara was so helpful-made the process very easy. Will definitely buy again if we need to.
5 augustus 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Majella,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We're thrilled to hear that Zara was able to make your experience smooth and hassle-free and it's great to know that you would buy from us again.
If there's anything else we can assist you with in the future, please don't hesitate to contact us.
Best regards,
The Components Direct Team
Antwoord van Components Direct
Dear Steve,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We're delighted to hear that you were pleased with our fast delivery, accurate product descriptions and value. Your satisfaction is our top priority and it's great to know we met your expectations.
If you need anything else, please don't hesitate to contact us.
We look forward to serving you again in the future!
Best regards,
The Components Direct Team
Easy to order good quality products
Easy to order good quality products. I bought castors for a very heavy sewing cabinet and all dimensions, weights and loads were given and fully described. I was notified of the progress of my order immediately and it arrived very well packed and on time. The castors are perfect for my needs and very reasonably priced.
15 juli 2024
Antwoord van Components Direct
Dear Curly,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We're pleased that you found the ordering process easy and that our detailed product descriptions helped you find the perfect castors for your heavy sewing cabinet.
Your satisfaction is our top priority and we're pleased that you found our products to be good quality.
If you need anything else, don't hesitate to reach out.
Best regards,
The Components Direct Team
Great customer service
Great customer service quickly pointed in the direction of the hinges I was looking for and free next day delivery was a bonus.
24 juli 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Ewan,
Thank you for your 5-star review on Trustpilot!
We're delighted to hear that you had a great experience with our customer service team and found the hinges you were looking for.
Your feedback is invaluable to us and we're here to help with anything you may need in the future.
Best regards,
The Components Direct Team
I was unable to buy items from company
I was unable to buy items from company, because I haven't so called EORI and VAT numbers.
I'm a private person, I was intending to buy small amount of parts for my personal project.
I could be wrong, but companies blind follow trade rules make misery for general public.
Clearly should be option for private persons to buy freely without any barriers.
21 juli 2024
Antwoord van Components Direct
Dear Juozas,
Thank you for sharing your feedback on Trustpilot.
We apologise for the inconvenience you experienced while trying to place your order. We understand that the requirement for EORI and VAT numbers can be frustrating, especially for private individuals purchasing small amounts for personal projects from businesses.
As a result, we contacted you directly to discuss this issue and were able to resolve it for you. We appreciate your patience and understanding and are glad we could assist you in finding a solution.
At Components Direct, we strive to make the purchasing process as smooth as possible for all our customers.
If you have any further questions or need assistance, please don't hesitate to contact us on 01623 788 400.
Best regards,
The Components Direct Team
The product is better than the one…
The product is better than the one fitted by the manufacturer and less than half of their replacement price. Delivery and customer service were excellent.
6 juni 2024
Antwoord van Components Direct
Dear Chris,
Thank you for your fantastic review!
We're delighted to hear that our product exceeded your expectations. It's great that our customer service also met your high standards.
Your feedback is incredibly valuable to us and motivates our team to continue delivering top-quality service.
If you have any further questions or need assistance, please don't hesitate to reach out.
We look forward to serving you again in the future.
Best regards,
The Components Direct Team
Antwoord van Components Direct
Hello Anthony,
Thank you for taking the time to leave us a 5* review!
We're delighted that you found our service excellent and that your item was delivered quickly.
Your satisfaction is our top priority and it's great to know we met your expectations.
We look forward to serving you again in the future!
Best regards,
The Components Direct Team
Superb customer service from start to…
Superb customer service from start to finish. Really know their products.
19 juni 2024
Antwoord van Components Direct
Dear Customer,
Thank you for taking the time to leave a review. We're pleased to hear that you had a superb experience with our customer service from start to finish. Our team takes great pride in knowing our products inside and out and it's wonderful to see that reflected in your review.
Your satisfaction is our top priority and we're thrilled to have met your expectations. Should you need any further assistance or have any questions in the future, please don't hesitate to contact us.
Thank you once again for choosing Components Direct. We look forward to serving you again soon.
Best regards,
The Components Direct Team
Brexit issues delivering to Northern…
Brexit issues delivering to Northern Ireland. Ailsa worked hard to get around them and get me what I wanted.
16 juni 2024
Antwoord van Components Direct
Dear Andrew,
Thank you for taking the time to leave a review. We're glad to hear that Ailsa was able to assist you effectively, despite the challenges posed by Brexit. Your satisfaction is our top priority and your feedback is invaluable in helping us optimise our service.
Thank you for choosing us, we look forward to serving you again soon!
Kind regards,
The Components Direct Team
Antwoord van Components Direct
Hello Kelvin,
Thank you for taking the time to leave us a 5-star review!
At Components Direct, we strive to maintain excellent service and your feedback is invaluable to us. We look forward to serving you again soon!
Best regards,
The Components Direct Team
Update on earlier Trustpilot review
Update on earlier Trustpilot review. Really pleased with pull down rails, they are very sturdy and look very smart in our new wardrobe setup. They have a very strong spring mechanism so currently its a bit of a pull to lower the rail but I think thats because we are well under the weight allowance.
Very pleased with the easy ordering procedure, prompt delivery and the helpful Sales Team. I would not hesitate to purchase more items from Components Direct and would definately recommend the Company.
22 maart 2024
Antwoord van Components Direct
Hello Christine,
Thank you so much for your updating your review from 4th April and for sharing your positive experience!
We are delighted to hear that the pull-down rails have met your expectations and that you are satisfied with their quality and functionality in your new wardrobe setup. It's great to know that they are performing well!
Our Sales Team are always ready to assist should you need any more products or support.
Thank you once again for recommending Components Direct. We truly appreciate your trust and look forward to your next visit!
Kind regards,
The Components Direct Team
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