Components DirectReviews 

112
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wanted to check a few details of the Slim Crystal Bar handles as am trying to match to some I bought 6 years ago. Phoned the sales office and the lady was most helpful. Ordered Tuesday and they arrive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had the pleasure of dealing with the amazing Samantha Clarke for the past couple of months shes a super star and she is an absolute credit to Components Direct . Nothing is too much for her... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always excellent service from Components Direct and special thanks to Samantha Clarke who went out her way to sort my order and reference alternative items when what i wanted wasn't in stock. Thorough... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bevestigingsmiddelen leverancier
  2. Plastic productenleverancier

Geschreven door het bedrijf

Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(112)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

AS IT SHOULD BE

ORDERED ON LINE..NICE AND EASY
2 DAYS LATER I HAD THE GOODS

15 april 2024
Logo Components Direct

Antwoord van Components Direct

Hello Gary,

Thank you for taking the time to leave us a review!

We're happy to hear that your online ordering experience was smooth and that your goods arrived promptly.

At Components Direct, we strive to maintain excellent service and your feedback is invaluable to us.

We look forward to serving you again soon!

Best regards,
The Components Direct Team

Beoordeeld met 5 van de 5 sterren

No quibble sample parts sent out for…

No quibble sample parts sent out for free. Quick quotes. Easy to place PO’s. Fast dispatch.

9 april 2024
Logo Components Direct

Antwoord van Components Direct

Thank you for your positive feedback and for taking the time to post this review!

We're delighted to hear that you were pleased with our services. Our team works hard to provide an efficient service and speedy dispatch and we’re glad to see those efforts reflected in your recent experience.

We appreciate your recommendation and look forward to serving you again soon!

Components Direct Team

Beoordeeld met 5 van de 5 sterren

Helpful and quick!

Helped identify the correct part and despatched the same day. Really efficient and friendly experience.

9 april 2024
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Thank you for taking the time to write a review!

We're delighted to hear that you had a friendly and efficient experience with us. Our team always strive to provide excellent customer service, so we're pleased that we could assist you in finding the correct part and get it despatched on the same day.

We look forward to serving you again in the future.

Thank you for choosing Components Direct!

Beoordeeld met 5 van de 5 sterren

I had an enquiry about loom clips, got sent the type I wanted but the min quantity was to high for what I required

I had an enquiry about loom clips, the young lady sort it in quick time thanks

19 maart 2024
Logo Components Direct

Antwoord van Components Direct

Thank you for taking the time to leave us a review. We're glad to hear that our team, particularly the young lady who assisted you, was able to quickly address your enquiry about loom clips. We always strive to provide efficient and helpful service.

We aim to accommodate the needs of all our customers, and feedback like yours is incredibly valuable as it helps us to review and where possible, adjust our policies to better serve our customers.

Please do not hesitate to get back in touch with us if you have any further questions or if there’s anything else we can do to assist you.

Thank you again for choosing Components Direct and for your feedback. We hope to serve you again in the future.

Components Direct Team

Beoordeeld met 5 van de 5 sterren

Looks verdy sturdy & well made

It was very easy to place an order. The rail systems arrived on time, look very well made and sturdy. We havent been able to install them as yet but will update my review/comment at a later date.

20 maart 2024
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Thank you very much for your positive feedback and for taking the time to post this review. We're glad to hear that your experience with ordering from Components Direct was seamless and that your rail systems arrived on time, meeting your expectations in terms of quality and sturdiness.

We understand that you haven't had the chance to install them yet, but we look forward to hearing about your complete experience once you do. Your satisfaction is our top priority!

Thanks again for choosing Components Direct.
The Components Direct Team

Beoordeeld met 4 van de 5 sterren

LED lights

Although one of the parts delivered was faulty this problem was quickly rectified. The person I dealt with was friendly and efficient.

28 februari 2024
Logo Components Direct

Antwoord van Components Direct

Thank you for taking the time to share your experience.

We sincerely apologise for the initial inconvenience caused by the faulty part but are delighted to hear that our team was able to resolve the issue swiftly and to your satisfaction. Providing friendly and efficient service is our top priority, and we're glad we could meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out.

Looking forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Sent samples and complete order out…

Sent samples and complete order out very quickly. Good product.

3 december 2023
Logo Components Direct

Antwoord van Components Direct

Dear Chris

Thank you for taking the time to leave your positive feedback on Trustpilot!

We're thrilled to hear that you were satisfied with the promptness of our sample and order delivery, as well as the quality of our product. Your satisfaction is our top priority, and we're glad we could meet your expectations.

We look forward to serving you again soon!

Components Direct team

Beoordeeld met 5 van de 5 sterren

Quick & Reliable

4 december 2023
Logo Components Direct

Antwoord van Components Direct

Dear David,

Thank you for this excellent 5-star rating!

We're delighted to know that you found our services both quick and reliable. It's always our goal to provide efficient and dependable solutions to our customers. We appreciate your feedback and look forward to serving you again in the future.

Components Direct team

Beoordeeld met 5 van de 5 sterren

Great customer service and support

Great customer service and support. Just moved house and a kitchen door hinge was broken. It was not straight forward as the hinge connected that door to another door going into a corner. Zara was very helpful identify the correct hinge and speedily sending out a replacement FOC. A level of service not often seen these days. Thank you

26 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Telephoned earlier this week about a cupboard door hinge. Not exactly sure which one I needed from the many choices and reference numbers did not seem to fit with my online search. Zara was patient, knowledgeable and friendly in checking out these references and when we narrowed down the search she readily offered to send for free two sample hinges, which arrived next day and fit perfectly. So I have ordered a pack of 10 more at a very good price in readiness for future need. So refreshing to experience this level of customer service.

10 oktober 2023
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Dear John,
Thank you for taking the time to share your experience with us on Trustpilot! We're delighted to hear that you had such a positive experience with our customer service and that Zara was able to assist you so effectively.

Your feedback not only helps us but also helps other potential customers to have a better understanding of what we can offer them. We're glad that the hinges worked out for you and that you were also happy with the pricing.

It's always refreshing to hear that our efforts to provide excellent service have been successful. We're here whenever you need more hinges—or anything else!

Wishing you all the best with your future projects.

Components Direct Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. No hassle at all during the ordering process. Swift delivery. Good prices

24 augustus 2023
Review zonder uitnodiging
Logo Components Direct

Antwoord van Components Direct

Thank you for taking the time to share your positive experience with us! We're pleased to hear that you found our service excellent and the ordering process smooth. Feel free to reach out if you have any questions or need further assistance and we hope we can serve you again in the future!

Beoordeeld met 5 van de 5 sterren
Logo Components Direct

Antwoord van Components Direct

Thank you for the 5-star review, we’re pleased you’re happy with our service and quality. Thank you for choosing Components Direct and we hope we can service you again in the future!

Beoordeeld met 5 van de 5 sterren

Good price quick delivery but there Is…

Good price quick delivery but there Is room for improvements on there web site, more info on delivery and returns

27 juli 2023
Logo Components Direct

Antwoord van Components Direct

Thank you for your feedback! We're pleased to hear you found our prices competitive and our delivery swift. We genuinely appreciate your input on our website, and we're continually working to enhance the user experience. Your comments regarding more information on delivery and returns are duly noted and will be considered for our next website update. We strive for excellence, and your insights help us get there. Thanks again for taking the time to share your thoughts.

Beoordeeld met 5 van de 5 sterren

Highly recommend!

Site was easy to navigate. Lots of choice. Ordering was not complicated. Was kept up to date with delivery date. Very happy with the whole process from searching to using. Thank you!

15 juli 2023
Logo Components Direct

Antwoord van Components Direct

Thank you for taking the time to write a review and for your wonderful feedback! We're very pleased to hear that you had a good experience using our website, from browsing to purchasing. It's fantastic to know that you found our product range extensive and our ordering process easy. Your satisfaction is our top priority. We greatly appreciate your positive comments and look forward to serving you again. Thank you for choosing Components Direct!

Beoordeeld met 5 van de 5 sterren
Logo Components Direct

Antwoord van Components Direct

Thank you for taking the time to post this review and for your positive feedback.

We look forward to serving you again in the future.
Thanks again!

Beoordeeld met 5 van de 5 sterren

Pull the Dot Fasteners

Very easy to order what you needed, with follow up emails checking that your happy. Products dispatched and arrived 24hrs later.

The products I ordered were easy to assemble and used on a tactical vest to replace damaged fasteners.

19 juni 2023
Logo Components Direct

Antwoord van Components Direct

Thank you very much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business.

We are thrilled to hear that your shopping experience with us was a positive one and that our products reached you quickly and in perfect condition. Our team strives to provide quality service, right from guiding our customers with their purchases to ensuring swift deliveries.

We're also delighted to know that you found the assembly process straightforward and that our products successfully replaced the damaged fasteners on your tactical vest. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our execution.

We look forward to serving you again in the future. If you need any further assistance, don't hesitate to reach out. Thanks again!

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