Wanted to check a few details of the Slim Crystal Bar handles as am trying to match to some I bought 6 years ago. Phoned the sales office and the lady was most helpful. Ordered Tuesday and they arrive... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have had the pleasure of dealing with the amazing Samantha Clarke for the past couple of months shes a super star and she is an absolute credit to Components Direct . Nothing is too much for her... Toon meer
Bedrijf heeft geantwoord
Always excellent service from Components Direct and special thanks to Samantha Clarke who went out her way to sort my order and reference alternative items when what i wanted wasn't in stock. Thorough... Toon meer
Bedrijf heeft geantwoord
I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.
Contactgegevens
Nunn Close, Huthwaite, NG17 2HW, Nottingham, Verenigd Koninkrijk
- 01623 788400
- sales@comdir.co.uk
- www.components-direct.com
4,8
Uitstekend
112 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First Class Customer Service
Telephone enquiry with Samantha.C regarding a number of parts requiring quotation.
Service from Sam was warm, welcoming and knowledge of all products was first class and helpful
Thank you.
Martin.S -
4 december 2025
Review zonder uitnodiging
Antwoord van Components Direct
Dear Martin,
Thank you for sharing such a positive review. It is great to hear that your call with Samantha was helpful and that her knowledge and friendly approach made a difference.
We'll make sure your comments are passed on to her.
If you ever need more support or have another enquiry we are always here to help.
Best regards
The Components Direct Team
Excellent service and communication…
Excellent service and communication from the sales team.
30 oktober 2025
Antwoord van Components Direct
Dear Ronnie,
Thank you for taking the time to leave such a positive review. It is great to hear that our sales team provided excellent service and clear communication. The team at Components Direct always aims to make the process as smooth and straightforward as possible so your feedback really means a lot.
If you ever need anything in future we are always here to help.
Best regards,
The Components Direct Team
Antwoord van Components Direct
Dear Angela,
Thank you for your 5-star review! We’re delighted to hear that you found our service fast and efficient. Your feedback means a lot to us and we’re pleased we could provide the level of service you expect.
We look forward to helping you again in the future.
Best regards,
The Components Direct Team
Superb service
I needed edge cable clips urgently to finish a job (with a customer waiting).My parts bin was nearly empty and my local supplier had gone out of business
( ouch!). Parts Direct had a clear table of the parts available and at 23.00 hrs I was able to get an order in and received it on time within 24hrs. Bacon saved! Superb service, thanks. Steve Head
24 september 2025
Antwoord van Components Direct
Dear Steve,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We’re really pleased we could help you out at short notice and get the edge cable clips to you in time to finish your job. It’s great to hear our website made it easy to find what you needed and that the order arrived quickly.
We really appreciate your feedback and look forward to helping you again in the future.
Best regards,
The Components Direct Team
Great experience buying from Components Direct
I had a good experience buying from Components Direct. They made sure the item suited my requirements. When they realised it was out of stock they sent me a similar one which was more expensive for the same cost.
It arrived a couple of days after I ordered it.
31 juli 2025
Antwoord van Components Direct
Dear Hedy,
Thank you for leaving us a 5-star review on Trustpilot!
We’re really pleased to hear you had a great experience with us. It’s important to us that our customers receive the right solution, so we’re glad we could provide a suitable alternative at no extra cost.
If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
Prompt and fair action
Shout out to Components Direct for responding to my email post-order to cancel the online purchase when i realised the part would not fit. Thank you
18 juli 2025
Antwoord van Components Direct
Dear Max,
Thank you for leaving us a 5-star review on Trustpilot!
We’re pleased we could assist you promptly and cancel your order without any hassle. It’s important to us that our customers feel supported both before and after placing an order.
If you need help finding a suitable part or have any future enquiries, we’re always happy to help.
Best regards,
The Components Direct Team
Samples helpful
I ordered some samples which made it much easier to decide what I wanted. All arrived in a couple of days, and were clearly labelled.
Went on to order everything I needed and again arrived in a couple of days.
16 mei 2025
Antwoord van Components Direct
Dear Philip,
Thank you for leaving us a 5-star review on Trustpilot!
We’re glad to hear the samples helped you make the right choice and that everything arrived promptly and clearly labelled. It’s great to know your full order followed just as smoothly.
If we can help with anything else in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
Antwoord van Components Direct
Dear Lou,
Thank you for the great review! We're pleased to hear you're happy with the quality of our items.
If there's anything else you need or if we can help with a future project, just let us know.
Thanks again for choosing us!
Best regards
Components Direct Team
Excellent delivery
Excellent delivery, helpful staff, but I had to order twice the quantity I need to get over the minimum order value.
19 maart 2025
Antwoord van Components Direct
Dear James,
Thank you for taking the time to leave us a review - we’re really pleased to hear you were happy with the delivery and found our team helpful!
We understand your frustration about the minimum order value, it’s something we review regularly and your feedback is valuable as we look for ways to make ordering easier for our customers.
If you ever need advice on alternative products or quantities, our team is always happy to help.
We appreciate your support and hope to work with you again soon.
Best regards,
The Components Direct Team
Easy to place an order
Easy to place an order, then when I changed my mind the company reacted very quickly to cancel and promptly repay the cash. Spot on.
6 maart 2025
Antwoord van Components Direct
Dear Mr McDonald,
Thank you for taking the time to write your kind review!
We're delighted to hear that you found our ordering process straightforward and that our team was able to assist you quickly with your cancellation and refund.
At Components Direct, we always strive to provide our customers with a smooth and hassle-free experience. If you ever need anything in the future, we’d be happy to help!
Best regards,
The Components Direct Team
Great customer service
Was immediately contacted by Katie and advised the part was not in stock and would be a week out. Would I like to wait or cancel? I agreed to wait.
The parts ended up showing up 2 days after.
Great customer service a correspondence.
12 februari 2025
Antwoord van Components Direct
Dear Peter,
Thank you for your feedback! We're glad to hear that Katie kept you informed and that your order arrived even sooner than expected. We are always striving to provide excellent customer service and it's great to know we met your expectations.
Your Trustpilot review not only means a lot to us but also helps others make an informed decision when buying from Components Direct.
We truly appreciate your support and if you ever need anything else, we’re always happy to help!
Best regards,
The Components Direct Team
Antwoord van Components Direct
Dear Customer,
Thank you for your feedback! We're delighted to hear you found our prices competitive and our delivery service rapid.
If there’s anything we can assist with in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
Antwoord van Components Direct
Dear Steve,
Thank you for leaving us a 5-star review on Trustpilot!
We’re pleased to hear that you had a great buying experience and that you’re happy with the product. Customer satisfaction is our top priority, and we truly appreciate your feedback.
If we can assist you with anything in the future, please don’t hesitate to reach out.
Best regards,
The Components Direct Team
Easy to use website.
The website makes it very straightforward to order the correct components you need. Good prompt delivery too.
27 januari 2025
Antwoord van Components Direct
Dear Reg,
Thank you for leaving us a 4-star review on Trustpilot!
We’re delighted to hear that you found our website easy to use and that ordering the correct components was straightforward. It’s also great to know you were happy with the prompt delivery.
If we can assist you with anything in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
Private Individual and I Recieved Excellent Service - above and beyond!
I had a small part in my daughters NEXT bed that I could not source anywhere. I tried Next who did not want to know - despite the bed being only 2 years old and costing over £600+. I tried the usual market places, internet and finally found a part which after purchase proved clearly longer but from the correct manufacturer.
I sourced the wholesaler - who were BRILLIANT. One call, transfer to Ailsa Giles who said she knew the part and would send me samples that day - she did 1st class post. I repaired the bed the weekend and can say that this company is beyond doubt incredibly helpful. Buyers of parts should clearly be confident that they will get a service over and above what they need to complete their business tasks! EXCELLENT, EXCELLENT, EXCELLENT - thank you Ailsa
23 januari 2025
Review zonder uitnodiging
Antwoord van Components Direct
Dear Melvyne,
Thank you for leaving us a 5-star review on Trustpilot!
We’re so pleased to hear that Ailsa was able to assist you in sourcing the correct part for your daughter’s bed. We understand how frustrating it can be when a vital component is difficult to find, so we’re delighted that we could help and get it to you quickly.
Your kind words mean a lot, and we truly appreciate your recommendation. If we can assist you with anything else in the future, please don’t hesitate to reach out.
Best regards,
The Components Direct Team
Antwoord van Components Direct
Dear Andrew,
Thank you for your fantastic feedback!
We're delighted that your order arrived quickly and met your expectations. Our goal is always to provide a seamless experience.
If you need anything else, please don't hesitate to reach out.
Best regards,
The Components Direct Team
Good service...
There was a short lead time on the item which I was informed of by email immediately after placing the order and was asked if I wished to proceed. The item arrived within this timeframe and was delivered very quickly via DPD. Overall a good service and would use this company again.
14 november 2024
Antwoord van Components Direct
Dear James,
Thank you for leaving us a 5-star review on Trustpilot!
We’re pleased you appreciated our communication about the short lead time and that your order arrived within the expected timeframe. It’s great to know you were happy with the service and speedy delivery via DPD.
We look forward to assisting you again in the future!
Best regards,
The Components Direct Team
Excellent service
Zip component brok on assembly. Contacted CD and they Immediately sent a replacement free of charg. Excellent customer service and the part did exactly as I was expecting.
Would recommend them highly.
18 november 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Mike,
Thank you for leaving us a 5-star review on Trustpilot!
We’re thrilled to hear you were happy with the service you received and that the replacement part worked exactly as expected. We always aim to resolve issues quickly and provide the best possible experience for our customers.
If there’s anything we can assist with in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
A long distance purchase.
The whole process was a good experience,from placing the order to receiving the goods. Incidentally some 12,000 miles away.
15 oktober 2024
Antwoord van Components Direct
Dear William,
Thank you for leaving us a 5-star review on Trustpilot!
We're delighted you had a positive experience with your long-distance purchase. It's great to know that the process was smooth from ordering to receiving the goods, even some 12,000 miles away!
Please don't hesitate to reach out if we can assist you with future orders or enquiries.
Best regards,
The Components Direct Team
Great product and service
Excellent product, zip slider, which saved me from trying to find a replacement product. Great service meant I received it in the post the next day.
26 oktober 2024
Review zonder uitnodiging
Antwoord van Components Direct
Dear Alistair,
Thank you for leaving us a 5-star review on Trustpilot!
We're pleased to hear that the ZlideOn zip slider worked perfectly for your needs. We always aim to deliver high-quality products and exceptional service, so it's wonderful to know you received great service and your order arrived the next day.
If you ever need assistance or more products in the future, we’re here to help!
Best regards,
The Components Direct Team
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