I have tried twice to order the same item. First time I was told after ordering online that it was not available, and was offered an alternative, which was unsuitable. The second time I phoned ahead... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service from Cost Cutters. Stephanie, our account manager, always goes above and beyond to make sure we get great quality furniture at the best price. She’s incredibly patient, helpful, and... Toon meer
Bedrijf heeft geantwoord
Really pleased with the pedestal received. Fits perfectly under my desk. Super quick delivery and very good communications with the seller. My only concern was the carriage costs but the low price... Toon meer
Bedrijf heeft geantwoord
Lucy Cook was my point of contact and despite having one of the desks arrive damaged, she resolved this swiftly and at no headache to us. The desks themselves were fantastic value and I am impressed b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelgroothandel
- Horecameubilair winkel
- Onderwijsbenodigdheden winkel
- Kantoormeubilair leverancier
- Kantoormeubilair winkel
- Tuinmeubelwinkel
Geschreven door het bedrijf
At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.
Contactgegevens
Seated Furniture Ltd, Unit 2, Crompton Court, WS7 3GG, Burntwood, Verenigd Koninkrijk
- 03333443370
- Customerservices@costcuttersuk.com
- www.costcuttersuk.com
4,2
Goed
155 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
Abi's follow up call was professional.
She had a positive tone and was a pleasure to talk to.
19 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your lovely review.
Great Experience
Overall great experience. Still waiting on an item which has an estimated delivery date of 21/3 but everything so far has been to expectations.
Lovely customer service on the phone by Abi
Would definitely recommend!
19 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your lovely review! We're so happy to hear that you've had a great experience with us so far. Abi will be thrilled to know you appreciated her help on the phone! We really appreciate your patience while you’re waiting for the last item to arrive – we’re confident it’ll be with you on the 21st as expected.
Thanks again for recommending us.
Great ... apart from items out of stock
The website was straight forward to use and make a purchase. Unfortunately it didn't hold an accurate stock take so some of the items ordered were not available. This meant that I needed to get in touch with them and sort it out, but this communication wasn't very prompt or responsive. It also meant getting a refund and finding the item elsewhere. Communication about the order and delivery status of the items in stock was good though.
24 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thanks so much for your feedback! I’m glad to hear the website was easy to use and that you were happy with the order updates. I’m really sorry about the stock issue and the delay in getting back to you—it’s definitely something we’re working on improving. We really appreciate your patience.
Very easy and straight forward to deal…
Very easy and straight forward to deal with. Lovely customer Service from Abi.
The order was correct, goods in perfect condition and arrived on time. We could not ask for more.
28 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Many thanks for your review. Great to hear that everything arrived in perfect condition and on time.
Wooden board for evacuation cot
Took the measurements and helped guide us to what item we needed. Reasonable delivery time frame. Found the item quite difficult to fit so instruction would have been helpful.
10 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for sharing your experience with us. Glad to hear that you found the timeframe satisfactory. I will pass your feedback on regarding the instructions, thank you for bringing this to our attention.
Helpful
After informing Seated Furniture that we had one set of fittings missing, this was soon rectified with the assistance of the helpful and friendly Customer Service Manager.
17 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thanks for sharing your feedback! We're really glad our Customer Service Manager was able to quickly help with the missing fittings. If you need anything else, feel free to reach out—we’re always happy to help!
Excellent 👍 buy.
I brought my first Childminding resources from CostcuttersUk, speedy delivery, and great quality.
A very happy returning customer.
18 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your lovely review. We're very happy to hear that you were happy with the quick delivery and quality.
Great Customer service
We received a faulty board, but Abi in customer service was amazing! She quickly arranged a free replacement and collection with no hassle at all. The boards themselves are of excellent quality and look absolutely fabulous. Fantastic service and a great product—highly recommend!
18 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Hi, thanks so much for your kind words! I’m really sorry about the initial issue with the board, but I’m glad Abi could get everything sorted for you quickly. It’s great to hear you’re happy with the quality of the boards, and I really appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!
Fantastic Service
Abi Hart at Seated Furniture has been fantastic, unfortunately we had a part missing from the product we ordered but this was resolved quickly and efficiently.
7 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your wonderful review! I'm really happy to hear that we were able to resolve the issue quickly for you.
Great products, prices and customer service.
Have ordered many times for our childrens day nursery and prices and delivery times are good. Did have an issue with an item arriving damaged and it was solved within a day! Customer service staff are pleasant and efficient. Great range of products too!
17 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your great feedback! I’m happy to hear that you've been pleased with our prices, delivery, and product range. I’m also glad we could quickly resolve the issue with the damaged item.
Highly Recommend…
We have used Costcutters a number of times over the years for our school desks and chairs. They always keep us updated on the progress of our orders.
Recently we purchased the wrong size of chair and they have arranged for the uplift and re-order of the correct size. Couldn't be more grateful. Thank You Vicky. Would certainly recommend.
5 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thanks so much for the great review! We're so glad to hear you've had a positive experience with us over the years. Glad Vicky could help sort out the chair size mix-up for you! We really appreciate the recommendation and look forward to helping you again in the future.
Abi Hart provided us with great…
Abi Hart provided us with great customer service
13 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your kind words! We’re delighted to hear that Abi Hart provided you with great customer service. We’ll be sure to pass on your feedback, as we know they’ll appreciate it.
Great value and service
We’re delighted with the chairs we ordered from Cost Cutters and they were very good value. Abi Hart was very quick to respond to my queries and she was very helpful which was the main reason I ordered from this company. The men who delivered them, Jas and Jag of T C Group, were very helpful. They had to put 23 chairs together and fit 31 to be disposed of into their van, and they were professional and cheerful throughout. Everyone gave me positive feedback, about them and about the chairs. Would recommend this company.
6 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
We're delighted to hear that you're pleased with your chairs and found them to be great value. It's fantastic to know that Abi was able to assist you so efficiently – we’ll be sure to pass on your kind words to her.
We haven't received our order.
We haven't received our order.
We were given a delivery date.
We weren't informed this had changed.
No contact.
Had to ring to be told stock had not come in yet.
Hadn't been told the items ordered weren't in stocks.
Yet to receive order.
12 februari 2025
Antwoord van Cost Cutters UK
We deeply apologise for the significant delay with your order. We understand the inconvenience this may have caused. We have been keeping you informed via email, and unfortunately, our supplier experienced a shipment delay, which has affected the estimated delivery time. Please know that I will personally monitor this situation and will follow up with an email containing my contact details to ensure any concerns are promptly addressed.
Fast delivery
Fast delivery, good customer service when there was an issue and that was resolved really quickly ! Happy with the product
25 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our delivery and customer service. It’s always our goal to resolve any issues quickly and make sure our customers are happy. We appreciate your feedback and are glad you're satisfied with your product.
Quick delivery
Quick delivery. Easy to order. Good service & follow up.
14 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your kind feedback! We’re thrilled to hear that your experience was positive, from the easy ordering process to the quick delivery. We appreciate your support and look forward to your next order!"
Best value for money quote
Best value for money quote. Great customer experience and no nonsense fast delivery time. Cost cutters really do take some beating.
24 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Cost Cutters, we always strive to offer the best value and top-notch service. We're glad we could meet your expectations with fast delivery and no-nonsense service.
Good service
The benches we ordered are of high quality and were delivered really quickly. When I requested a VAT receipt the staff responded promptly and were generally very helpful, in particular Abi.
3 maart 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your wonderful feedback! We're so glad to hear that you're pleased with the quality of the benches and the quick delivery. It's also great to know that our team, especially Abi, was able to assist you promptly. We truly appreciate your kind words and look forward to helping you again in the future.
Abi Hart was fantastic in solving an…
Abi Hart was fantastic in solving an issue with delivery and their suppliers. Very professional.
18 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your review. We're happy to hear that Abi was fantastic at solving the issue.
Faster than promised
Faster than promised - superb communication and very rapid delivery.
13 februari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your review. We're glad that the delivery so quick and that communication was good.
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