I have tried twice to order the same item. First time I was told after ordering online that it was not available, and was offered an alternative, which was unsuitable. The second time I phoned ahead... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service from Cost Cutters. Stephanie, our account manager, always goes above and beyond to make sure we get great quality furniture at the best price. She’s incredibly patient, helpful, and... Toon meer
Bedrijf heeft geantwoord
Really pleased with the pedestal received. Fits perfectly under my desk. Super quick delivery and very good communications with the seller. My only concern was the carriage costs but the low price... Toon meer
Bedrijf heeft geantwoord
Lucy Cook was my point of contact and despite having one of the desks arrive damaged, she resolved this swiftly and at no headache to us. The desks themselves were fantastic value and I am impressed b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelgroothandel
- Horecameubilair winkel
- Onderwijsbenodigdheden winkel
- Kantoormeubilair leverancier
- Kantoormeubilair winkel
- Tuinmeubelwinkel
Geschreven door het bedrijf
At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.
Contactgegevens
Seated Furniture Ltd, Unit 2, Crompton Court, WS7 3GG, Burntwood, Verenigd Koninkrijk
- 03333443370
- Customerservices@costcuttersuk.com
- www.costcuttersuk.com
4,2
Goed
155 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Purchased a Vantage office/computer…Purchased Vantage chair
Purchased a Vantage office/computer chair. The item was delivered by standard delivery to N. Wales in less than 24 hrs, impressive. The chair was easily assembled and of very good quality, no issues at present.
9 januari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your fantastic review Chris! We're delighted to hear that your Vantage office chair arrived so quickly and that you're pleased with its quality and ease of assembly.
If you ever need any assistance in the future, please don’t hesitate to reach out. Enjoy your new chair!
Vicky has been amazing at helping us to…
Vicky has been amazing at helping us to sort out our issue. very happy with the overall experience.
8 januari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your kind words. We're thrilled to hear that you were happy with the overall experience and look forward to working with you again.
I cant recommend Cost Cutters enough
I cant recommend Cost Cutters enough, their service is excellent, with a great range of quality products at affordable prices. We have used them for several years now and found them to be very helpful and always competitive. If you`re looking for quality furniture and great prices look no further, you wont be disappointed.
9 januari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve been happy with our service and product range over the years. Our team works hard to provide quality furniture at competitive prices, so it’s fantastic to know our efforts have made such a positive impact.
Your continued support and trust mean the world to us, and we’re grateful to have you as a loyal customer. If there’s anything more we can do to assist you, please don’t hesitate to reach out.
Thanks again for your kind words – we look forward to working with you for many years to come!
Excellent service
Abi Hart has been dealing with my orders extremely efficently and she has been very helpful and friendly throughout.
6 januari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your review and kind words Nat.
Abi has been really helpful both during…
Abi has been really helpful both during the ordering and purchasing process and with getting a replacement item. Really supportive, proactive and gets the job done!
8 januari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your review Charlotte!
I needed a prompt response for a delivery date.…
I needed a prompt response for a delivery date because it was quite involved geographically. Abi Hart was very flexible, understood the issue and solved it very promptly. Her comms skills were excellent. Thank you Abi.
8 januari 2025
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your review! We will pass your kind words over to Abi.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
I have placed 2 orders now...
I have placed 2 orders now with Cost Cutters UK and have raised some enquiries. Isabella Byrne has great with the support pre-ordering and Abi Hart for support post ordering. They are both great members of the customer services team. Thank you.
18 december 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your review! We’re so glad to hear that Isabella and Abi were able to help you out – they’re absolute stars, and we’ll make sure to pass on your kind words to them.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Excellent service from start to finish.
They were very accommodating regarding delivery dates as I had prior commitments. Installation by Adam and Lee was straightforward who were very friendly and efficient, excellent service.
13 december 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your fantastic review and 5-star rating! We're so glad we could accommodate your delivery schedule and provide you with a straightforward and efficient installation experience. It’s wonderful to hear you were happy with the service. If you need anything else, we’re always here to help
Good quality chairs
11 december 2024
Antwoord van Cost Cutters UK
Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality of our chairs
If you need anything else or have more to share about your experience, feel free to let us know.
Fantastic item and service
Item arrived on time and we were updated along the way. When we had a query, it was dealt with quickly by Abi Hart, who was very helpful
11 december 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your 5-star review! 🌟 We’re so glad to hear that your item arrived on time and that you appreciated our updates throughout the process. It’s also wonderful to know that Abi Hart could assist you promptly and effectively—she’ll be delighted to hear your kind words! We’re here for you anytime and look forward to helping you again in the future.
Thank you to Abi for being so helpful
9 december 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your kind words! We’re thrilled to hear that Abi was able to assist you so effectively. We’ll be sure to share your feedback with her. If there’s anything else we can do for you, please don’t hesitate to reach out!
Customer Service Review
Abi was great and dealt with a query I had, quickly and efficiently. She organised a spare part to be sent out straight away, no issues.
12 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your 5-star review! 🌟 We're delighted to hear that Abi was able to assist you quickly and efficiently. Providing seamless service and resolving queries is what we aim for, and it’s wonderful to know she exceeded your expectations. We’ll be sure to pass along your kind words to Abi! If there’s anything else you need, please don’t hesitate to reach out.
Excellent customer services
Had read some reviews which gave me slight cause for concern re. delivery time, but contact with customer services on several occasions was excellent and in fact the product was delivered 2 days early (luckily the recipient was in!!)
8 november 2024
Antwoord van Cost Cutters UK
Thank you for sharing your experience and for your 5-star review! 🌟 We’re delighted to hear that your concerns were addressed and that our customer service team was able to assist you effectively. It’s fantastic that your product arrived ahead of schedule.
I was told the order would be here the…
I was told the order would be here the 3rd and then got an email to move to the 11th
2 december 2024
Antwoord van Cost Cutters UK
Hello,
I have had a look into this and can see that it was ordered online. We then provided a delivery date of 10.12.2024. This item does not have a lead time stated online as they are made to order. I apologise for any inconvenience caused.
Very happy with the customer service
Very happy with the customer service. Will return again.
24 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for sharing your positive experience! We're so glad to hear you were happy with our customer service. Providing excellent support is our top priority, and it’s wonderful to know we met your expectations. We look forward to working with you again soon!
There was a mix up between us placing…
There was a mix up between us placing our order and what we got delivered. Victoria, was outstanding on sorting out the issue at no extra cost and we were kept up to date through out.
In modern times I feel service is paramount and as I mentioned Victoria went above and beyond. First class service. Would I use this company - 100% I would !!
25 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thanks so much for your review! Sorry again about the mix-up, but I’m so glad we could get it sorted for you without any hassle. We always aim to give the best service possible, and it’s great to hear we hit the mark for you. Your support means a lot, and we’d love to help you again anytime!
Helpful with returns
We had to return some items and Vicky Nunn was very helpful
19 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your kind words! We’re so glad to hear that our team was able to assist you with your return and make the process smooth and straightforward. Providing excellent service is always our top priority, and it’s wonderful to know we could help.
If there’s anything else we can do for you, please don’t hesitate to reach out.
Great quality furniture and tailored service
The team are very knowledgeable and understand our requirements. They adapt the designs to the space we have and budget. Nothing is too much trouble and they respond quickly, to get the project moving swiftly.
Great service and Freya is always on hand to help us.
18 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for your kind words! We’re so glad to hear that our team has been able to meet your needs and keep your projects moving smoothly. Freya and the team truly appreciate your feedback and look forward to continuing to work with you!
Purchased a number of quality chairs…
Purchased a number of quality chairs from here at a great price. Was sent some incorrect chairs but when got in touch with them, they arranged a change to the correct chairs very swiftly.
Would highly recommend
15 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you so much for your review and recommendation! We're glad to hear you're happy with the quality and price of the chairs. We apologise again for the initial mix-up, but we’re thrilled that we could resolve it quickly for you. Your satisfaction is important to us, and we appreciate the opportunity to make it right. If you ever need anything else, don’t hesitate to reach out – we’re here to help!
Great Service
Even though it was a call for the sales team, Victoria was prepared to help me with no hesitation and got back to me very quickly with the information needed to proceed with the order. Thank you!
14 november 2024
Review zonder uitnodiging
Antwoord van Cost Cutters UK
Thank you for sharing your experience with us! We’re so glad to hear that Victoria was able to assist you promptly and effectively. Providing seamless support, even beyond our team roles, is something we strive for, and it’s wonderful to know that Victoria was able to help you keep things moving smoothly.
We appreciate your kind words and look forward to assisting you again soon. Thanks again for choosing us!
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