From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The portal is very easy to use, and the only reason I haven't given it five stars is that I think it could be clearer on the website that it's best to choose a bike, budget, and store before s... Toon meer
Bedrijf heeft geantwoord
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Toon meer
Bedrijf heeft geantwoord
the actual sign up is easy the customer service is good as well when you call. I would say research the exact value of the bike because it needs to be correct. I am riding the 4 miles to work ea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Contactgegevens
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Verenigd Koninkrijk
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Uitstekend
1K reviews
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Antwoord van Cyclescheme
Hello Viorel,
Thank you for taking the time to leave a review.
Google translate: Sunt foarte mulțumit de bicicleta = I am very satisfied with the bicycle.
We are pleased you are happy with your bike and hope you enjoying riding it!
Kind regards
Pure Card Team
Antwoord van Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
We are so glad to hear you enjoyed our customer service and bike selection. We appreciate your kind words!
Kind regards
The team at Cyclescheme
Online access reasonably straight…
Online access reasonably straight forwards and secure.
I could be improved by speeding up the issuing of the note, it took less than 1 day for WSP to approve and over 14 days for Cycle scheme to issue the certificate of approval to complete the purchase,
29 juni 2026
Antwoord van Cyclescheme
Hello Daniel,
Thank you for taking the time to leave a review.
Here at Cyclescheme we always aim to released certificates as fast as possible, however we are also tied to the employers own in house processing times.
We will always get your certificate out as soon as it is ready.
Kind regards
The team at Cyclescheme
Antwoord van Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We do appreciate your positive feedback.
Kind regards
The team at Cyclescheme
Antwoord van Cyclescheme
Hello Michael,
Thank you for taking the time to leave a review.
We appreciate your feedback and are glad to hear of your positive experience with our partner retailer.
Kind regards
The team at Cyclescheme
As a first experience of this process I…
As a first experience of this process I found it reasonably easy to use.
29 juni 2026
Antwoord van Cyclescheme
Hello Phillip,
Thank you for taking the time to leave a review.
We're glad to hear that you found the process reasonably easy to use for your first experience. We appreciate your feedback!
Kind regards
The team at Cyclescheme
Unable to get my bike as it was out of…
Unable to get my bike as it was out of stock have to get a new code and agreement as other code won’t work
29 juni 2026
Antwoord van Cyclescheme
Hello Ashley,
Thank you for taking the time to leave a review and sorry to hear you have had issues when redeeming your certificate.
As the certificate shows as a 'used' status, it will now not work. This can be reversed, however we would need some information from the retailer directly.
Please do feel free to contact the customer services team who will be able to guide you through getting this resolved. They can be contacted on 0344 897 5101 or info@cyclescheme.co.uk
Kind regards
The team at Cyclescheme
I got a great bike at a great price…
I got a great bike at a great price thanks to the cyclescheme. Delivery was within the time frame expected, and there was very little assembly left to be completed upon receipt.
19 juni 2026
Antwoord van Cyclescheme
Hello Andrew,
Thank you for taking the time to leave a review.
We're so glad to hear you found a great bike at a great price through cyclescheme! We appreciate your positive feedback on the delivery and minimal assembly.
Kind regards
The team at Cyclescheme
Antwoord van Cyclescheme
Hello Gary,
Thank you for taking the time to leave a review.
We're happy to hear that you found our process smooth and easy to follow. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
No my first rodeo!
This is not the first time I have utilised the Cycle to Work scheme. I found both experiences faultless. The scheme has given me the ability to access top quality bikes at a discount due to benefits in payroll deductions.
I highly recommend the scheme and the ease of going through the process.
Will absolutely use the scheme in the future!
27 juni 2026
Antwoord van Cyclescheme
Hello Kris,
Thank you for taking the time to leave a review.
We are so pleased to hear about your excellent experiences with the Cycle to Work scheme! It's wonderful to know that our process has been faultless and that you've been able to access top-quality bikes. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards
The team at Cyclescheme
Excellent experience with CycleScheme
Excellent experience with CycleScheme. Made it all very easy and my Employer was super efficient too.
All in all - Fab
23 juni 2026
Antwoord van Cyclescheme
Hello Dave,
Thank you for leaving a review.
We are so pleased to hear you had such a positive experience with Cyclescheme. Thank you for your wonderful feedback!
Kind regards
The team at Cyclescheme
Antwoord van Cyclescheme
Hello Giovanni,
Thank you for leaving a review.
We're glad you enjoyed your experience. We appreciate your kind words about our helpful team.
Kind regards
The team at Cyclescheme
well organise process
20 juni 2026
Antwoord van Cyclescheme
Hello Chris,
Thank you for taking the time to leave a review.
We do appreciate your positive feedback and hope you enjoy your new shiny gear!
Kind regards
The team at Cyclescheme
Cyclescheme is terrific
Cyclescheme is terrific - such wide acceptance nationwide for great bikes and kit. Employers enrolled in this scheme are giving a tremendous benefit to their employees and we benefit from a scheme that allows us to enjoy the outdoors, be fit and healthy whilst moving on the most efficient mode of transport invented. What’s not to like!
21 juni 2026
Antwoord van Cyclescheme
Hello Stuart,
Thank you for taking the time to leave a review.
We're so happy to hear you're enjoying the benefits of the scheme! It's wonderful that it helps you stay active and healthy while enjoying the outdoors. Thank you for sharing your positive experience.
Kind regards
The team at Cyclescheme
Fortune on savings...
4th year running i have saved a fortune on kids bike upgrading yearly. if your on higher rate. If onky there was a shop that sold motorcycle gear also
20 juni 2026
Antwoord van Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We are over the moon to hear you are on your 4th year with us! You are always welcome back.
Kind regards
The team at Cyclescheme
Very responsive
Very responsive to questions and queries and overall the process ran very smoothly, Slightly frustrating that the website doesn't allow you to easily find a retailer that supplies a specific bike brand (I wasn't expecting them to know stock levels, just who ordinarily supplies the bike brand)
3 juni 2026
Antwoord van Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear about your positive experience with our responsiveness and smooth process. We appreciate your feedback regarding the website's bike brand retailer search functionality and will certainly pass that feedback along for you.
Kind regards
The team at Cyclescheme
Too long to get the voucher
The time it takes to get the voucher is too long. There must be a way in this day of age to make it instantly produced. Providing a voucher value for a bike that may or may not be in stock during redemption is a big miss. Prices change, offers change. And you wait weeks for voucher to arrive.
16 juni 2026
Antwoord van Cyclescheme
Hello Magda,
Thank you for taking the time to leave a review.
When it comes to certificate issue time frames, not all companies are the same and some take longer depending on how they process the necessary information.
We always aim to get the certificate out as soon as possible and our processes are faster, however part the this happens on your employers side and we unfortunately have to wait until all is ready.
Kind regards
The team at Cyclescheme
Antwoord van Cyclescheme
Hello Greg,
Thank you for leaving a review.
Unfortunately, when it comes to certificate issue time frames, not all companies are the same so we are not in the position to speculate how quickly a certificate will arrive.
Sorry for the inconvenience.
Kind regards
The team at Cyclescheme
efficient and straightforward
15 juni 2026
Antwoord van Cyclescheme
Hello Andrew,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The Team at Cyclescheme
Antwoord van Cyclescheme
Hello Sandy,
Thank you for taking the time to leave a review.
We're so glad you had a great experience with your new bike and our partner retailer. Thank you for sharing your positive feedback.
Kind regards
The team at Cyclescheme
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