We visited the Danetti showroom by train from London and are so pleased we did. It's beautiful and spacious, and soothed a lot of the sofa-finding stress of the past few weeks. The sofas are gorgeou... Toon meer
Bedrijf heeft geantwoord

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We visited the Danetti showroom by train from London and are so pleased we did. It's beautiful and spacious, and soothed a lot of the sofa-finding stress of the past few weeks. The sofas are gorgeou... Toon meer
Bedrijf heeft geantwoord
I requested 2 colour swatches advertised as foc. I received a pro forma invoice asking me to complete my order for a bar stool at a price way more than advertised and with a delivery charge of over £3... Toon meer
Bedrijf heeft geantwoord
Today we took delivery of two Sanza Brushed Brass Table Lamps with Natural Linen Shades. Absolutely beautiful lamps, the led lighting cleverly built into the main lamp frame is inspired. These lamps... Toon meer
Bedrijf heeft geantwoord
We had a great experience with our online purchase. We were not able to visit the showroom so with the assistance of Cindy and providing a few pictures of our room, Cindy quickly provided images of... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Octagon House, Phoenix Business Park, John Nike Way, RG12 8TN, Bracknell, Verenigd Koninkrijk
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Item delivered very fast and the lads were great. The table and bench set looks beautiful and so classy thank you so much 5 stars 🌟

Antwoord van Danetti
Ordered my bed in September which was a pre order, and you delivered in the time frame you gave me. Really love my new king size bed and the quality is great. Shall definitely be recommending you.

Antwoord van Danetti
Great experience, easy process. Once you pay and get a delivery notification for their delivery partners AITHD- they let you know the date of delivery and on the day they had a delay but they weren't just turning up late. They have considerably texted to let me know there was a delay. All we want is to have the same information they do. and this was a company who respected that.

Antwoord van Danetti
We live some distance away, so while on a trip to London we thought we'd take a trip out to Danetti to see the lounge we were interested in.
The showroom was very impressive, and the pieces were all good quality.
Our sales person was Joa and she was lovely. She was very helpful and showed us around, there was no pressure. We made our decisions and Joa took care of the rest, a very seamless transaction. We also got to choose our delivery time, which was good for us as we've still got some renovation work to complete first. Very happy with the service so far .👍

Antwoord van Danetti
We bought the Amalfi bed. Absolutely beautiful. Really pleased with the quality of the bed. Would definitely order from here again

Antwoord van Danetti
Great selection of products that are unique and great to look at.

Antwoord van Danetti
Thank you delivery was smooth and sofa looks good

Antwoord van Danetti
Great communication on delivery and quality product

Antwoord van Danetti
Danetti furniture may look stylish, but in my experience, the quality doesn’t live up to the price. Some items arrived damaged in the first place, and the leather-look dining benches have deteriorated terribly despite only light use.
For the price you pay, you would reasonably expect furniture to last much longer than five years, especially when it is used carefully and for its intended purpose. Unfortunately, the benches now look awful, which is incredibly disappointing.
The customer service has made the experience even worse. Rather than taking responsibility for the quality issues, they seem intent on suggesting the furniture hasn’t been used as intended — even though sitting on a dining bench is precisely what it is designed for! Their responses have felt dismissive, and when they seem to have run out of answers, they simply stop responding to further questions.
Overall, I’m very disappointed with both the durability of the furniture and the way customer concerns are handled. At this price point, I expected much better quality and far better after-sales support.
I wouldn’t buy from Danetti again, and I wouldn’t recommend them based on my experience.

Antwoord van Danetti
About 6 years ago I brought a sofa and bed from this company and was pleased with the quality and service so brought another sofa for my new house in July this year. This time I am absolutely appalled.
The delivery was late. When chasing I was constantly fobbed off and told if I was unhappy to just “cancel”. When arrived I had 4 packages. 3 modules and side table. One of the modules had no feet. The response was back and forth for about 3 weeks before they eventually said they would send me the feet. That was 2 weeks ago. Still NOTHING! I wish they could just send the whole lot back and I’d just go somewhere else. For a “premium” sofa that I spent almost £2,000 on I can’t understand how the cheap plastic feet that was missing because of them has taken so long to send. I’ve had a wonky sofa for over a month now that I waited so long for anlready and their response team is so unbothered. Never again will I use this company or recommend them.
(Date of experience is when sofa arrived)

Antwoord van Danetti
The Lani barstool is fab and really comfy. Delivery was as quick as you wanted to choose from the availability calendar and delivery guys were great. Would use agsin.

Antwoord van Danetti
This order was for 3 bar stools and a light fitting. Bar stools were in stock and told that I would be contacted within 24 hrs to arrange delivery. After chasing several times finally got a delivery several weeks later, 1 stool was broken and needed replacing, in fairness that was replaced quite quickly and i am happy with their quality.
At the point of order the light fitting was not in stock and I was told that I would be contacted with a delivery date....Then told it would be here in Sept, it finally arrived 14th Oct. Suspension power wires were not fitted to the correct points, so i had to rewire it, the last step of the installation ate the glass rods...... 2 glass rods were a noticeably different length, 2 were broken and 9 were simply missing.
My 1 star rating is based on the above however I will update this and review my star rating if customer services resolve this problem with the light quickly and efficiently. Let's wait and see

Antwoord van Danetti
One star — poor stock control and communication
I ordered a coffee table which the retailer confirmed was available and booked for delivery on 24 September. On the delivery date, the courier advised that it had never received the item.
After repeated chasing, the retailer eventually confirmed that the table had never actually been available due to an error in its stock count. A replacement was then ordered, with new stock expected on 17 October, but no delivery date could be confirmed.
Communication throughout has been poor and I have repeatedly had to chase for substantive updates. The retailer has acknowledged the inconvenience and mentioned a possible goodwill gesture, but says this will only be considered after delivery is completed.
In my experience, confirming stock and arranging delivery for an item that was not actually available, followed by weeks of uncertainty and repeated chasing, falls well below the standard I would expect.

Antwoord van Danetti
I’ve ordered a dining table, 6chairs and coffee table. Two chairs came damaged and when I called they said to send photos and when I did they said dial 2 and hung my call . His name was Chris . Then another lady called Darcey answered and told me to upload photos which I did , then she send another email asking for the number which I did and I haven’t got any response and I called back and I was out on hold for sometime when I asked for Darcey then she said my chairs will be delivered soon . She don’t even know when apparently someone will call me . I have to pay someone again to dismantle and then to assemble a new chair . IKEA has got better customer service than them . Their online marketing techniques works for them short time , eventually it will collapse . I am a developer building block of flats in hampsted london and this is for the show flat which they failed me . So I have cancelled the sofa which was due to arrive in November . I know after all “Employees “ as just “Employees “ working for the wages and they don’t care however management needs to get a grip !

Antwoord van Danetti
Very good service from ordering to delivery. Kept well informed on the details of delivery and when they would be delivered boxes were a little bit damaged but the goods were in perfect condition so we are very happy 😊

Antwoord van Danetti

Antwoord van Danetti

Antwoord van Danetti
Great communication .. good price sofa cannot wait to receive mine

Antwoord van Danetti
Delighted with the quality and how comfortable the chair is. The delivery was great kept you informed about time of delivery. Would highly recommend recommend Danetti.

Antwoord van Danetti
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