We ordered two Marlow bar stools and they arrived next day. Delivery was fast and hassle free. When the stools arrived, we probably spent more time unwrapping them than putting them together! It was v... Toon meer
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Lees wat reviewers zeggen
Saw the extending dining table on line, and visited their showroom in Bracknell to view. Was not disappointed, their sales staff were not "pushy" and were left alone to browse. Delivery in 4 days, wel... Toon meer
Bedrijf heeft geantwoord
I purchased a full dinning set from this company - ceramic dining table, 3 dinning chairs and a large corner bench. The chairs and table have been outstanding, however the faux corner bench has peeled... Toon meer
Today we took delivery of two Sanza Brushed Brass Table Lamps with Natural Linen Shades. Absolutely beautiful lamps, the led lighting cleverly built into the main lamp frame is inspired. These lamps... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
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Over Danetti
Geschreven door het bedrijf
Independent since 2006. Designed for real life.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
Contactgegevens
Octagon House, Phoenix Business Park, John Nike Way, RG12 8TN, Bracknell, Verenigd Koninkrijk
- 02035881380
- sales@danetti.com
- www.danetti.com
4,1
Goed
8K reviews
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Light advertised as bronze chrome
Light advertised as bronze chrome, picture looks gold. Arrived as silver chrome.
No response when attempting to return the item
14 oktober 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re sorry that the light you received did not match your expectations in terms of colour, and we apologise for the disappointment this has caused.
We’d also like to clarify the steps taken regarding your return. We can see that your case was raised and that our Customer Care team contacted you the same day to request some further information. Once you provided the requested details, the team got back in touch the following day to confirm that your collection had been arranged.
Your return is now with our delivery team, pending collection. As soon as the light has been collected and returned to our warehouse, we’ll arrange your refund as quickly as possible.
We’re sorry that your experience has fallen short of expectations, and we appreciate your patience while the return is completed. We hope this clarifies the progress made so far and reassures you that your refund will be processed as soon as the item is back with us.
Antwoord van Danetti
Thank you for your 5-star review! We’re delighted to hear that you’re happy with your new chairs. We also appreciate your feedback regarding the packaging, as we’re always looking for ways to improve our customers’ experience while ensuring our furniture is well protected during delivery. Thank you for choosing Danetti!
Great Quality
Professional service, order arrived and delivered on time in perfect condition 👍
14 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that your order arrived on time and in perfect condition, and that you were happy with the professional service you received. We really appreciate your feedback and thank you for choosing Danetti!
I only requested 2 colour swatches…
I requested 2 colour swatches advertised as foc. I received a pro forma invoice asking me to complete my order for a bar stool at a price way more than advertised and with a delivery charge of over £33. I emailed the Company but have received no reply until this request to rate my (non existent) purchase experience. Would I now order anything from Danetti? I somehow doubt it.
17 oktober 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re very sorry for the confusion caused by the pro forma invoice you received and for the lack of response to your email.
Unfortunately, this was the result of a system error. The draft our Sales team had created for you, which included the bar stool you were interested in, was not intended to be linked to your free swatch request. As a result, the email was sent showing the price of the bar stool and the associated delivery charge, rather than details relating solely to your swatches.
We completely understand why this would have been frustrating when you were simply requesting two colour swatches advertised as free of charge. We sincerely apologise for the error and for the fact that your email was not answered sooner.
We’d really appreciate the opportunity to put this right. If you could contact our Sales team, they’ll be happy to arrange your swatch order correctly and get this sorted for you as quickly as possible.
We’re sorry that this experience has affected your confidence in Danetti before you’ve even had the opportunity to purchase from us. Thank you for bringing this to our attention, and we hope we can restore your confidence in our service.
Customer service is outstanding
Customer service is outstanding. The furniture is beautiful.
Thank you.
13 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with both our furniture and the service you’ve received from our team. Providing beautiful furniture alongside outstanding customer service is something we really pride ourselves on, so it’s wonderful to hear your feedback. Thank you for choosing Danetti!
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with your purchases. Quality is really important to us, and we hope your new furniture will be enjoyed for many years to come. We really appreciate your feedback and thank you for choosing Danetti!
Item delivered very fast and the lads…
Item delivered very fast and the lads were great. The table and bench set looks beautiful and so classy thank you so much 5 stars 🌟
17 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that your table and bench set arrived quickly and that you’re so pleased with how beautiful and classy it looks. It’s also lovely to hear that our delivery team made such a great impression. We’ll be sure to pass on your kind comments! Thank you for choosing Danetti, and we hope you enjoy your new furniture for years to come.
Beautiful king size bed
Ordered my bed in September which was a pre order, and you delivered in the time frame you gave me. Really love my new king size bed and the quality is great. Shall definitely be recommending you.
13 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that your new king-size bed has arrived within the expected timeframe and that you’re so pleased with its quality. It’s wonderful to know you’d recommend us, and we really appreciate your support. We hope you enjoy your beautiful new bed for many years to come, and thank you for choosing Danetti!
Great, easy
Great experience, easy process. Once you pay and get a delivery notification for their delivery partners AITHD- they let you know the date of delivery and on the day they had a delay but they weren't just turning up late. They have considerably texted to let me know there was a delay. All we want is to have the same information they do. and this was a company who respected that.
10 september 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback! We’re delighted to hear that you found the ordering process easy and had a great overall experience. It’s also reassuring to know that our delivery partner kept you informed when there was a delay on the day. We understand how important clear and timely communication is, and we appreciate you highlighting this. Thank you for choosing Danetti, and we hope you enjoy your new furniture!
We live some distance away
We live some distance away, so while on a trip to London we thought we'd take a trip out to Danetti to see the lounge we were interested in.
The showroom was very impressive, and the pieces were all good quality.
Our sales person was Joa and she was lovely. She was very helpful and showed us around, there was no pressure. We made our decisions and Joa took care of the rest, a very seamless transaction. We also got to choose our delivery time, which was good for us as we've still got some renovation work to complete first. Very happy with the service so far .👍
11 oktober 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you enjoyed your visit to our showroom and were impressed with the quality of our furniture. It’s wonderful to know that Joa made you feel welcome, provided helpful advice and ensured everything was seamless and pressure free. We’ll be sure to pass your lovely feedback on to her!
We’re also pleased that being able to choose a convenient delivery date has helped you plan around your renovations. Thank you for making the trip to visit us, and we look forward to delivering your new furniture when you’re ready. We hope you love it in your home!
Amalfi Bed - Amazing
We bought the Amalfi bed. Absolutely beautiful. Really pleased with the quality of the bed. Would definitely order from here again
9 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you love your Amalfi bed and are so pleased with its quality. It’s lovely to know you’d shop with us again, and we really appreciate you choosing Danetti. We hope you enjoy your beautiful new bed for many years to come!
Great selection of products that are…
Great selection of products that are unique and great to look at.
15 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you love our product selection and unique designs. We take great pride in offering furniture that combines style and quality, so it’s wonderful to know this resonates with you. Thank you for choosing Danetti!
Thank you delivery was smooth and sofa…
Thank you delivery was smooth and sofa looks good
9 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that your delivery went smoothly and that you’re happy with the look of your new sofa. We hope you enjoy it for years to come and really appreciate you choosing Danetti!
Antwoord van Danetti
Thank you so much for your review! We’re delighted to hear that you’re happy with the quality of your purchase. We really appreciate your feedback and thank you for choosing Danetti!
Great communication on delivery and…
Great communication on delivery and quality product
15 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you were happy with our delivery communication and the quality of your product. We really appreciate you taking the time to share your feedback and thank you for choosing Danetti!
Looks good, but doesn’t last – disappointing quality and customer service
Danetti furniture may look stylish, but in my experience, the quality doesn’t live up to the price. Some items arrived damaged in the first place, and the leather-look dining benches have deteriorated terribly despite only light use.
For the price you pay, you would reasonably expect furniture to last much longer than five years, especially when it is used carefully and for its intended purpose. Unfortunately, the benches now look awful, which is incredibly disappointing.
The customer service has made the experience even worse. Rather than taking responsibility for the quality issues, they seem intent on suggesting the furniture hasn’t been used as intended — even though sitting on a dining bench is precisely what it is designed for! Their responses have felt dismissive, and when they seem to have run out of answers, they simply stop responding to further questions.
Overall, I’m very disappointed with both the durability of the furniture and the way customer concerns are handled. At this price point, I expected much better quality and far better after-sales support.
I wouldn’t buy from Danetti again, and I wouldn’t recommend them based on my experience.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re sorry to hear how disappointed you’ve been with the condition of your dining benches and that you feel your concerns haven’t been handled as you would have expected.
We’d like the opportunity to look into this further for you. At present, we haven’t been able to locate a case relating to the benches, and we’re also unable to find an order for them on our current system. If your purchase was made more than six years ago, it may be held on our previous system, so we’d be grateful if you could contact our Customer Care team to confirm your order details. This will help us locate the relevant information and investigate your concerns further.
We would also like to reassure you that many of our customers have enjoyed our dining benches for more than six years. When these items were originally sold, they came with a one-year warranty.
We’re sorry that your experience has left you feeling this way, and we would welcome the opportunity to review the details of your order and concerns before drawing any conclusions. We hope you’ll contact our Customer Care team so that we can look into this further for you.
Horrible experience
About 6 years ago I brought a sofa and bed from this company and was pleased with the quality and service so brought another sofa for my new house in July this year. This time I am absolutely appalled.
The delivery was late. When chasing I was constantly fobbed off and told if I was unhappy to just “cancel”. When arrived I had 4 packages. 3 modules and side table. One of the modules had no feet. The response was back and forth for about 3 weeks before they eventually said they would send me the feet. That was 2 weeks ago. Still NOTHING! I wish they could just send the whole lot back and I’d just go somewhere else. For a “premium” sofa that I spent almost £2,000 on I can’t understand how the cheap plastic feet that was missing because of them has taken so long to send. I’ve had a wonky sofa for over a month now that I waited so long for anlready and their response team is so unbothered. Never again will I use this company or recommend them.
(Date of experience is when sofa arrived)
22 september 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re genuinely sorry for the experience you’ve had with your recent sofa order, particularly after having a positive experience with us previously. We completely understand your frustration at the delivery delays and the time you’ve spent waiting for the missing sofa legs to arrive.
We apologise for the delay in getting the replacement legs to you and appreciate how disappointing it must be to have been left with a sofa that cannot be properly assembled.
We’ve been in touch with our Customer Care team, who are following this up with our Product Team to obtain an update from the factory. A member of the team is due to contact you today to discuss the next steps, including the possibility of replacing the affected module if the replacement legs are likely to take much longer to arrive.
We’re sorry that this has fallen so far below the level of service you rightly expected from us, especially given your previous experience with Danetti. We hope that the team’s contact today will help us agree on a prompt and suitable resolution for you.
Lani Barstool
The Lani barstool is fab and really comfy. Delivery was as quick as you wanted to choose from the availability calendar and delivery guys were great. Would use agsin.
14 oktober 2026
Antwoord van Danetti
Thank you so much for your 5-star review! We’re delighted to hear that you love your Lani barstools and find them so comfortable.
It’s also great to hear that you were happy with the delivery options available and that our delivery team provided such a great service. We really appreciate your kind feedback and look forward to welcoming you back to Danetti in the future!
This order was for bar stools and a…
This order was for 3 bar stools and a light fitting. Bar stools were in stock and told that I would be contacted within 24 hrs to arrange delivery. After chasing several times finally got a delivery several weeks later, 1 stool was broken and needed replacing, in fairness that was replaced quite quickly and i am happy with their quality.
At the point of order the light fitting was not in stock and I was told that I would be contacted with a delivery date....Then told it would be here in Sept, it finally arrived 14th Oct. Suspension power wires were not fitted to the correct points, so i had to rewire it, the last step of the installation ate the glass rods...... 2 glass rods were a noticeably different length, 2 were broken and 9 were simply missing.
My 1 star rating is based on the above however I will update this and review my star rating if customer services resolve this problem with the light quickly and efficiently. Let's wait and see
14 oktober 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re very sorry for the experience you’ve had with this order and the issues you’ve encountered with both the delivery and the condition of your items.
We do, however, appreciate your kind comments regarding the quality of our bar stools and the quick resolution of the damaged stool. We’re pleased that this was resolved promptly, but we’re sorry that the issues with your light fitting have added further frustration to your experience.
Having reviewed your case, we can see that our colleague Lewis is looking into the missing and damaged components and has requested for the replacement fittings to be sent out to you today. We believe Lewis has also contacted you by email to confirm this.
We hope these parts reach you quickly and resolve the remaining issues with your light fitting, allowing you to enjoy your purchase as intended.
We appreciate your patience and the opportunity to put this right. As you mentioned, we hope that by resolving this final issue quickly and efficiently, we can turn your experience around and give you the confidence to reconsider your star rating.
One star customer service
One star — poor stock control and communication
I ordered a coffee table which the retailer confirmed was available and booked for delivery on 24 September. On the delivery date, the courier advised that it had never received the item.
After repeated chasing, the retailer eventually confirmed that the table had never actually been available due to an error in its stock count. A replacement was then ordered, with new stock expected on 17 October, but no delivery date could be confirmed.
Communication throughout has been poor and I have repeatedly had to chase for substantive updates. The retailer has acknowledged the inconvenience and mentioned a possible goodwill gesture, but says this will only be considered after delivery is completed.
In my experience, confirming stock and arranging delivery for an item that was not actually available, followed by weeks of uncertainty and repeated chasing, falls well below the standard I would expect.
14 oktober 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re very sorry that your coffee table delivery did not go as planned and that you’ve experienced delays and a lack of communication while we’ve been working to resolve the issue.
This is certainly not the experience we want our customers to have, and we understand how frustrating it must be to have to repeatedly chase for updates after being given an expected delivery date.
We can confirm that the replacement stock is still expected to be ready with us on 17th October (tomorrow). As soon as the goods arrive with us, we’ll pass them to our delivery team so they can contact you and arrange delivery as soon as possible.
We’re genuinely sorry for the delay in communication and for the inconvenience caused while we’ve been working to find a solution. We appreciate your patience and will do our best to get your coffee table delivered as quickly as possible.
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