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Danetti Reviews 

7.979
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

We ordered two Marlow bar stools and they arrived next day. Delivery was fast and hassle free. When the stools arrived, we probably spent more time unwrapping them than putting them together! It was v... Toon meer

Beoordeeld met 4 van de 5 sterren

I ordered a bed and a mattress. The mattress was given a delivery date and a time frame the day before for delivery. Unfortunately I then received an email stating that it would not be delivered that... Toon meer

Beoordeeld met 5 van de 5 sterren

Saw the extending dining table on line, and visited their showroom in Bracknell to view. Was not disappointed, their sales staff were not "pushy" and were left alone to browse. Delivery in 4 days, wel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I purchased a full dinning set from this company - ceramic dining table, 3 dinning chairs and a large corner bench. The chairs and table have been outstanding, however the faux corner bench has peeled... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Slaapkamermeubilair winkel
  4. Tuinmeubilairwinkel
  5. Woonkamermeubilairwinkel
  6. Zitbankenwinkel

Over Danetti

Geschreven door het bedrijf

Independent since 2006. Designed for real life.

At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.

We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.

Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(7.979)

1.678 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Really poor experience of delivery

Whilst I’m hopefully happy with my bed, the delivery was appalling

Turned up nearly 2 hours late, barely any communication, and then too lazy to make any effort to take the bed upstairs. Strange smell left lingering in the house afterwards….

As somebody who lives alone with no local support I’ve spent three nights sleeping on the floor whilst I now try and pay someone to get the bed upstairs.

I immediately raised this as an issue with Danetti but apart from a “we will look in to it” no real response and certainly no customer care shown now that I’ve parted with close to £1000

Really disappointed because pre order Danetti couldn’t do more eg phone calls, emails etc asking if I was purchasing. All feels a bit shallow now.

Let’s hope for a better nights sleep tonight whilst my bed waits patiently for me in my front room

And yes I measured, absolutely no reason why it “doesn’t fit”, had a six foot sofa bed delivered and taken upstairs without even a single drop of sweat being produced by another very reputable company!

Update: Danetti have refunded the delivery fee, and have reached out for which I am appreciative

9 oktober 2026
Logo Danetti

Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry to hear about your delivery experience and the difficulties you’ve faced getting your bed upstairs. We completely understand how upsetting and inconvenient this must have been.
This is certainly not the level of service we expect our customers to receive, and we apologise for the delays, lack of communication and inconvenience caused.
We can see that a case has been raised with our Customer Care team, and a member of the team will be in touch with you to discuss the situation and work towards a resolution.

We’re sorry that your experience after placing your order has fallen so far short of your expectations. We appreciate you bringing this to our attention and hope we can get this resolved for you as soon as possible.

Beoordeeld met 5 van de 5 sterren

Perfect bar stools

Perfect bar stools, great quality, seamless process and delivered on time

9 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review! We’re delighted to hear that you’re pleased with the quality of your new bar stools and that everything went smoothly from ordering through to delivery.
We really appreciate your kind feedback and thank you for choosing Danetti. We hope you enjoy your new bar stools for years to come!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, ordered in the afternoon and delivered 8.30am the next day. This is the 2nd time I have used Danetti, absolutely amazing company 👍🏻

9 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review and for choosing Danetti again! We’re delighted to hear that you were impressed with our speedy delivery and service.
It’s always wonderful to welcome returning customers, and we really appreciate your continued support. Thank you for your lovely feedback, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Excellent products and very quick delivery

9 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you’re pleased with our products and customer service, and that your delivery arrived so quickly.
We really appreciate your kind feedback and thank you for choosing Danetti.

Beoordeeld met 5 van de 5 sterren

The whole process from ordering to…

The whole process from ordering to actual delivery was impeccable. I was updated on the status of both regularly and although the delivery on the day was delayed I was kept informed and then a phone call to say it was an hour away.
My flat is at the top of an old Victorian house with 2 winding staircases to navigate which the two wonderful delivery men approached professionally and with care.
The assembly was a little tricky as the holes didn’t align fully when trying to attach the base to the pole but with a little twisting and turning we managed!
The Romeo table is of a high quality and it looks fabulous in my kitchen. I would highly recommend this product and company.

5 oktober 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review and for taking the time to share such detailed feedback about your Romeo table.
We’re delighted to hear that you were kept well informed throughout the ordering and delivery process, and that our delivery team handled the challenging staircases with such care and professionalism. We’ll be sure to pass your kind comments on to the team.
We’re sorry to hear that you encountered some difficulty aligning the assembly holes, but we’re pleased that you managed to get everything together and that your Romeo table looks fabulous in your kitchen.
Thank you for your recommendation and for choosing Danetti. We hope you continue to enjoy your beautiful new table!

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Delivered on time. Good communication throughout.

8 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you’re pleased with your new furniture and that your delivery arrived on time.
It’s also great to hear that our communication kept you well informed throughout the process. We really appreciate your kind feedback and thank you for choosing Danetti.

Beoordeeld met 5 van de 5 sterren

Great service, great product

Our experience with Danetti was great. Although the chair we initially ordered was out of stock, they helped us find an alternative which we are happier with! The customer service was amazing, particularly Helen. We love our chair and would definitely buy from them again.

8 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review! We’re delighted to hear that you love your new chair and that we were able to help you find an alternative that you’re even happier with.
It’s wonderful to hear that you received such great customer service, and we’ll be sure to pass your lovely feedback on to Helen. We really appreciate your kind words and recommendation, and we look forward to helping you again in the future.
Thank you for choosing Danetti!

Beoordeeld met 5 van de 5 sterren

Great Quality

Item was delivered quickly and efficiently. Quality of the product is great - love it 💕

8 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review! We’re delighted to hear that your order arrived quickly and efficiently, and that you’re so pleased with the quality of your new furniture.
We really appreciate you taking the time to share your feedback and hope you continue to enjoy your new item. Thank you for choosing Danetti!

Beoordeeld met 5 van de 5 sterren

The company has great customer service…

The company has great customer service as well as genuine professional advice while shopping.
The response to any query is fast and dedicated team is there to help you.

8 oktober 2026
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Antwoord van Danetti

Thank you for your lovely review! We’re delighted to hear that you received helpful, professional advice while shopping with us and that our team was quick to respond to your queries.
We take great pride in providing excellent customer service, so it’s wonderful to know that this has been reflected in your experience. We’ll be sure to share your kind feedback with the team.
Thank you for choosing Danetti!

Beoordeeld met 5 van de 5 sterren

We are very happy and surprised

We are very happy and surprised by: the top quality of product, the accurate and safe packaging, the punctuality of the whole delivery service. Don't change please!

8 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review! We’re delighted to hear that you’re so impressed with the quality of your product, the care taken with the packaging and the punctuality of our delivery service.
Your kind words mean a lot to us, and we’ll be sure to share your feedback with our teams. We’ll certainly keep striving to maintain these high standards!
Thank you for choosing Danetti.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Danetti

Thank you for your 5-star review! We’re delighted to hear that you found the whole process seamless from start to finish. We really appreciate your feedback and thank you for choosing Danetti!

Beoordeeld met 1 van de 5 sterren

Third time ordering samples and didn’t…

Third time ordering samples and didn’t receive anything.

Please do not advertise if you don’t send samples!!!

6 oktober 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry that you haven’t received your free of charge samples, particularly as this is the third time you’ve ordered them. We completely understand your frustration.

We can confirm that your swatches were dispatched on 5th October via Royal Mail First Class. Unfortunately, there can occasionally be delays within the postal service, and we’re sorry that this has affected your experience.

If you could please contact our Customer Care team, we’d be more than happy to look into this for you and arrange for the swatches to be re-dispatched if necessary.

We do offer free swatches to help customers make an informed decision before ordering, and we’re sorry that you haven’t received the service you expected. We appreciate your patience and hope we can put this right for you.

Beoordeeld met 1 van de 5 sterren

We were told a specific date when we…

We were told a specific date when we ordered the sofa in the showroom with the sales associate showing us in their system. Now this isn’t being met and they refuse to give us a firm delivery update. Customer service has been very unhelpful too and the agent was defensive and patronising. Very disappointed with the experience so far. Seriously considering cancelling the order, it was purchased a month ago and we have no idea when it’ll arrive.

10 oktober 2026
Review zonder uitnodiging
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience has been disappointing and that your sofa delivery has not gone to plan.

We understand how frustrating it must be to have been given an expected delivery date when ordering in our showroom, only for this not to be met. We’re also sorry that your interactions with our Customer Care team have left you feeling unsupported. This is not the level of service we aim to provide.

We’d really appreciate the opportunity to look into your order and clarify the current delivery position. If you could please contact our Customer Care team and reference this review, we’ll do our best to investigate and provide you with a further update.

We apologise for the uncertainty and inconvenience caused and appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Very rapid delivery time and…

Very rapid delivery time and conscientious communication for delivery arrangements.

7 oktober 2026
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Antwoord van Danetti

Thank you for your 5-star review! We’re delighted to hear that your order arrived quickly and that our delivery communications kept you well informed throughout the process.
We really appreciate you taking the time to share your feedback and thank you for choosing Danetti!

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Quick delivery.
Furniture is lovely.

7 oktober 2026
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Antwoord van Danetti

Thank you for your 5-star review! We’re delighted to hear that you’re happy with your new furniture and that you enjoyed our communication and quick delivery service.
We really appreciate your feedback and thank you for choosing Danetti. We hope you enjoy your new furniture for years to come!

Beoordeeld met 5 van de 5 sterren

Quick resolve of damaged in transit…

Quick resolve of damaged in transit item , helpful staff .
Great design furniture

3 oktober 2026
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Antwoord van Danetti

Thank you for your 5-star review! We’re pleased to hear that our team was able to resolve the issue with your item quickly and that you found our staff helpful throughout the process.
It’s also wonderful to hear that you love our furniture designs. We really appreciate your kind feedback and thank you for choosing Danetti!

Beoordeeld met 1 van de 5 sterren

My mattress orders didn’t show up on…

My mattress orders didn’t show up on the day of the delivery and this happened twice. Never received any compensation Two of them ended up being m defective in just a couple of weeks I’ve tried to get this sorted followed all protocols and they keep causing further delay even when trying to find a solution with them holding my money. Poor customer service. What a nightmare.

8 oktober 2026
Review zonder uitnodiging
Logo Danetti

Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry to hear about the delivery issues with your mattress orders and the problems you’ve experienced with the products themselves. We completely understand how frustrating this must have been,.

This is certainly not the experience we want our customers to have, and we apologise for the inconvenience and delays you’ve experienced. We would really appreciate the opportunity to look into your case and understand the current position so we can help move matters forward. If you could please contact our Customer Care team and reference this review, we’ll be happy to investigate the outstanding issues and provide an update.

We’re sorry that your experience has fallen short of the service we aim to provide, and we appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Sofa and bed were fantastic quality and…

Sofa and bed were fantastic quality and the delivery team for the sofa were outstanding.assembling the sofa and removing all the rubbish.

3 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you’re so pleased with the quality of your new sofa and bed.
It’s also wonderful to hear such positive feedback about our sofa delivery team and that they were so helpful with assembling the sofa and removing the packaging afterwards. We’ll be sure to pass your kind comments on to the team.
We really appreciate your feedback and thank you for choosing Danetti.

Beoordeeld met 1 van de 5 sterren

Additional delivery charge

We ordered chest of draws and two bar stools.

The chest of draws are not arriving until early December, however I was expecting to receive the bar stools since it said 2 to 3 days delivery.

When we didn’t receive an email for dispatch of the bar stools I called to query this and was told that we would need to pay an additional £39 to have the bar stools delivered before the chest of draws.

The representative agreed that it did not have this information on the website and the relevant team would be notified - I don’t think this is good enough.

Having already paid £39, an additional £39 for items ordered at the same time is ridiculous, especially when it does not state this anywhere on the website.

I am yet to pay the additional £39 as we are considering cancelling the bar stools due to this reason.

We would not be ordering from this company again despite how beautiful their items appear.

The representative stated that it was NOT in the terms and conditions and this would be passed onto the relevant team to update.

Poor customer service

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re sorry for the frustration caused by the delivery arrangements for your chest of drawers and bar stools, and we understand why you were disappointed to learn that the stools would not be delivered separately.

We would like to clarify that our delivery terms are clearly outlined at checkout and within our Terms & Conditions. Where multiple furniture items are ordered together, with the exception of smaller items such as lights, rugs and mirrors, they are delivered together with the rest of the order. If a customer would like individual items delivered separately, an additional delivery charge would apply.

Our standard delivery charge is capped at £39 per delivery, regardless of how many furniture items are included. This means that when ordering multiple items such as sofas, chairs and a table together, the delivery charge represents good value compared with arranging separate deliveries for each item.

We appreciate that this may not have been what you expected when placing your order, and we’re sorry if this was not clear to you at the time. We hope this clarification helps explain why the bar stools have been scheduled to arrive with the rest of your furniture and why an additional charge would apply for a separate delivery.

Thank you again for your feedback and for giving us the opportunity to clarify our delivery process.

Beoordeeld met 5 van de 5 sterren

Great ordering process quick delivery…

Great ordering process quick delivery and fabulous product

1 oktober 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you found the ordering process easy, your delivery was quick and you’re so pleased with your new furniture.
We really appreciate your kind feedback and thank you for choosing Danetti.

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