DFS Furniture - Ipswich Reviews 

Plenty of time allowed for testing etc of soda

The staff and service was great. they were informative, very helpful and helped us out to get a really good deal.

Helpful and informed staff

We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us.
We had a short look around then Alex came out and couldn’t be any more helpful we were only going in for a look and ended up spending £4500.

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady who guided us. She was very kind, friendly, and had such a lovely nature. She made our visit even more enjoyable. Overall, a wonderful experience!

Tina made me, my partner and son feel welcome considering we were young she did a fantastic job in explaining every detail not hesitating to repeat things. We went in with options in mind and she found the sofa for us in under 2 minutes it was a perfect experience.

Marcus from Ipswich store extremely helpful and friendly and informative
It’s the third time I have brought sofas from this store
Very happy with the service

We had a nice experience in the Ipswich store. Relaxed, quick and helpful service

Great selection of products to choose from. Staff were very friendly, informative and helpful.

We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.

What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.

We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

Adviser very helpful and attentive

We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

Richard was very helpful, talking my husband and I through the available options for the settee we wanted

We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.

Tina was very helpful and guided us easily though the whole process

We meet Lisa at the store today and she was very helpful and knowledgeable

Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.