Dreams - Brierley Hill Reviews 

They arrived earlier than planned - they did call first
This was very helpful as we had a busy day ahead
The team were excellent and worked very well

Very happy with purchase. Excellent service from ordering to delivery.
Thank you.

Sales staff are so excellent and efficient! You go window shopping and end up buying a bed of £1800!

"Absolutely blown away by the service from Dreams in Brierley Hill! 🚀 Ordered a bed and not only did it arrive on time, but the delivery team were super efficient and assembled it for me in no time! Super happy with the product and the speedy service. Highly recommend! 👍"

Salesman on site was very helpful, delivered within 3 weeks. Lads that delivered and set up for us were polite, respectful, helpful and knowledgeable.

Having the best sleep ever would recommend Dreams to all my friends and family

Fast delivery plesent drivers helpful and polite the mattress is super comfy everything that was expected pillows also high standard no more aches and pains or waking up with headaches

I would have given 5 stars as we had great customer service in store.
Delivery was fine but bed installed in the wrong position even though it was quite clear where the old bed was fitted due to the carpet indentation. But the bed side was fitted against the window wall giving no chance of getting into the bed. The operatives started "well you never said where you wanted ut fitted" fool me for assuming they would work it out. They happily move it to the correct position.

Found our sales assistant to be friendly and knowledgeable on all the products in store

When visiting Dreams to purchase a bed there was no pressure to purchase, I was shown all the beds and upon buying a bed the delivery day and time was given and kept to

Yes, it was a great experience. I've been there just to have a look and I bought my matress, because of the kindness and the experience of the staff.

Amazing service from start to finish!
I went into the store to try and pick a bed and mattress. I was greeted and then left to look around which I liked. I dont like pushy sales people.
Once I had chose what I liked I was talked through everything and they were so helpful. Delivery day came and I was notified of a time slot and then called to confirm on the morning. The delivery people were amazing and built the bed quickly. They checked everything with me and I was really impressed.
I then returned to store to purchase matching side tables and again recieved amazing service.
Products are worth every penny but the service is just as amazing.

Really pleased with new bed great customer service very helpful

Dreams delivered our Mattress today they were really helpful and obliging .

THANK YOU . DREAMS .
L.HINTON HALESOWEN

Lovely man on shop floor

We needed help choosing a bed for my daughter. Brandon from the Merry Hill store was extremely helpful & knowledgeable giving us a wide range of beds & mattresses to choose from. My daughter used the sleep match machine to help her choose the right mattress which helped her decision. Overall a good experience

The salesman did not push the sale, he simply told us about the products he was selling.

A great purchasing service all round. Until we receive the mattress we can’t comment on that, but the purchasing experience was very good.

We were served by hardeep who was excellent in looking after us he asked us if we wanted a drink made us feel special also we were tested on the machine to see which sort of mattress was the best for us and went on show us the mattresses and explain each on his salesman services was great

Wonderful service in store and the delivery guys were polite and helpful