I bought a bed around a month ago and then decided my daughter needs a new bed ! I went back to the brislington Bristol bed shop the only reason I went back there was because of the sales person Zac... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brislington Branch We had a fantastic experience with Daniel at Dreams. He was professional, incredibly knowledgeable, and made the whole process straightforward. We actually ended up choosing a... Toon meer
The staff both in the shop and the delivery staff were absolutely excellent. There were problems with one of the bed frames being incorrectly made (missing 2 holes and 50% of the screws). Also one... Toon meer
Really comfortable and friendly welcome. Staff were attentive, despite busy time.They were knowledgable and helpful, without being "pushy", explaining the several options and choices. Items were attr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Brislington Retail Park, BS4 5NG, Bristol, Verenigd Koninkrijk
- 01174769117
4,9
Uitstekend
301 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very pleased
Steven at Brislington Store was very helpful and helped us with our choice. The delivery men were great too.
4 juli 2026
Great help from staff at Brislington…
Great help from staff at Brislington Bristol
The delivery was done very quickly and carefully by a very pleasant and friendly man
21 juni 2026
Repeat customer same great service
I bought a bed around a month ago and then decided my daughter needs a new bed ! I went back to the brislington Bristol bed shop the only reason I went back there was because of the sales person Zac ! We got the same full service from him got to try the computer bed reader / drinks offered & correct pillows as we walked round . I could of gone to my daughters local dream shop she lives 200miles in Blackpool but we ordered it here in brislington and got delivered to her address
I don’t like fake / false sales pitches this is the reason why I returned to dreams
No obligation no fake- ness etc thank you Zac thank you dreams from bunny bush / & J Lord
12 juni 2026
Review zonder uitnodiging
Very happy with my purchase.comfortable
Very happy with my purchase.comfortable
For a good night sleep.
19 juni 2026
Brislington Branch
Brislington Branch
We had a fantastic experience with Daniel at Dreams. He was professional, incredibly knowledgeable, and made the whole process straightforward. We actually ended up choosing a mattress we didn’t even go in for — and we’re absolutely thrilled with it.
Highly recommend Daniel if you want great service and expert advice.
25 mei 2026
Review zonder uitnodiging
Brilliant servuce
13 juni 2026
Dan was well worth a tip 👍🏻
Dan was well worth a tip 👍🏻
He had a wealth of knowledge and was very patient with us while we made our decision 100% customer service at the bristol brislington branch. 😀👍🏻
24 mei 2026
Review zonder uitnodiging
Excellent service from purchase to…
Excellent service from purchase to delivery of bed.
Friendly knowledgesble staff
24 mei 2026
Good customer service polite and…
Good customer service polite and helpful delivery men and a lovely new comfortable mattress. Thank You Dreams
2 mei 2026
The whole service from the shop to the…
The whole service from the shop to the delivery was excellent. I cannot fault any of it.
25 april 2026
I am so pleased with our new Flaxby Ottoman Bed
I am so pleased with our new Flaxby Ottoman Divan bed. It is so well made. Dreams made the whole process so easy. We were gutting our bedroom, walls re plastered, new wardrobes build etc. so it was difficult knowing when we would actually be in a position to have the bed delivered. Working round the dates that I had for workmen to complete their jobs I made an educated guess. As we got nearer to the delivery date we knew we wouldn’t be ready, so I went online and was able to put the delivery back, It was so easy to do, no stress, just chose a date that suited us.
On the delivery day, I was kept informed of my allotted time slot, and the driver phoned to say they were on their way. The delivery guys were excellent, they wore covers over their shoes which I appreciated as we just had new carpet fitted and it was raining outside. We paid for the bed to be assembled, which they did swiftly and efficiently. They even put our mattress on the bed so that we could make sure the bed lifted up properly. A very pleasant experience, highly recommend Dreams.
16 april 2026
The sales assistant, Rhys, was fantastic
The sales assistant, Rhys, was helpful, knowledgeable and really did all he could to make the process work for us. He was an excellent salesperson - not just pushy but listened and gave brilliant service
9 januari 2026
The bed we purchased is excellent
The bed we purchased is excellent, I am sleeping much better. Service was excellent, knowledgeable salesman who was very helpful and not pushy. Delivery was timely. Great all round.
18 april 2026
As a support worker for a client in the…
As a support worker for a client in the neuro divergent spectrum , I can’t praise Dans customer service more ! I just simply thought this type of customer service no longer exist ! But today we found it ! Is so amazing is almost surreal!
17 april 2026
Review zonder uitnodiging
Happy …
Dan was very friendly and knowledgeable about all the products. Delivered on time with the same amount of professionalism
16 april 2026
Hats off to Leah :)
Leah greeted us, set us up and gave us space to just test everything out. Felt no pressure which was great :)
When we had questions I feel we got the answers we needed.
Store was clean and well presented and I really liked the atmosphere of the shop.
Would come back without hesitation
15 maart 2026
Review zonder uitnodiging
The staff were great and helpful
The staff were very helpful and with their assistance helped us make an informed decision on which products to buy. Delivery was excellent and all the packaging was neatly collected and removed before leaving.
10 april 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.