Reiis at Brislington Bristol branch was very knowledgeable very professional advisor and looked after what we were after. Showed us different options before we decided on.the one we wanted
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
When I entered the store I was welcomed by Jennifer who was very helpful and knowledgeable when talking to me, helping me to choose the perfect mattress. She was also very clear on explaining everythi... Toon meer
Very good customer service, we weren't rushed while making our minds up. We were offered to test on a mattress testing to see which mattress best suits me and my partner even though we didn't use it.... Toon meer
I went looking for mattress I asked a parasol help he com up show me all the all the mattress and choose live me to make up my mind
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Brislington Retail Park, BS4 5NG, Bristol, Verenigd Koninkrijk
- 01174769117
4,9
Uitstekend
308 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were wonderful and so kind
The staff were wonderful and so kind. I got incredible help and I’m over the moon with my bed.
28 maart 2025
Great service first time I ever went to…
Great service first time I ever went to buy something they offered me tea or coffee that was much appreciated on the gentleman served us was very helpful for all our needs
28 maart 2025
Great experience
Great experience. Friendly staff and quality products.
I was welcomed by Daniel and he helped me select the perfect bed frame which suited my needs. He also educated me on the correct mattress for me and I will continue to purchase this.
21 maart 2025
Review zonder uitnodiging
Great customer service
Great customer service. Very helpful and made everything easy and straightforward. Nothing was too much of a bother.
20 maart 2025
Very helpful staff
Very helpful staff. Tested requirements on matress tester. Walked through options it provided by the test in order to choose best matress. had it for as few weeks now and Matress very comfortable
28 februari 2025
Excellent sales person who really made…
Excellent sales person who really made me feel comfortable and listened to what I wanted
7 maart 2025
very quick and efficient
very quick and efficient. Friendly and carried out job very well .
21 februari 2025
Good experience
The sales staff were friendly and knowledgeable and I didn't feel rushed. I was kept informed about when to expect delivery. The delivery people were also friendly and helpful and had finished building the bed in no time. My bed is comfortable and I am pleased with it. I have already recommended your company to a friend.
20 februari 2025
A great experience overall
We didn't really know what to expect when we came into the store, but Dan was there immediately to help us. From the testing rig to going through our personalised selection of mattresses, it was a really smooth process that helped us make a decision we were happy with - big thanks to Dan for all his help. We did make some changes to the order after we made it as the lead in time for the bed frame was 3 months, we looked elsewhere for a quicker one, but updating the order was quick and easy. Any interactions with customer service were easy as well, although the lines are only available from 9-5 which is slightly inconvenient for someone that works 8-6 but I made it work. Overall very happy, delivery was on time and we were given a slot and alerts as promised - hopefully the mattress lives up to expectations! We did buy some pillows on the day and have been in love with them so we have high hopes.
18 januari 2025
Every member of your team went the…
Every member of your team went the extra mile
Brilliant
Mattress very good
Husband (ex MD)
15 februari 2025
The salesman was very helpful and…ve
The salesman was very helpful and knowledgeable and very polite,he answered all of are questions.
15 februari 2025
Dreams were brilliant
The member of staff, Reiss at the Brislington branch was so helpful and helped us choose our new mattress, which was delivered on time and with care by the delivery team. The mattress is so comfortable and I would highly recommend Dreams.
4 januari 2025
Smooth transaction from start to…
Smooth transaction from start to finish. Good service
15 februari 2025
Could not fault our service from…
Could not fault our service from Dreams- excellent,from the sales staff to delivery and help with putting in the headboard. Fantastic
14 februari 2025
Highly Recommend - Dreams - Brislington, Bristol
The Dreams store in Brislington (Bristol) is our ‘go to’ store when buying a bed. We’ve bought several beds and mattresses from them over the years for various rooms.
The service is always excellent. Professional, knowledgeable, friendly and very accommodating.
Steve, the Store Manager, has been there for many years and it’s obvious he takes a pride in providing excellent customer service. He is obviously training his team well as the assistant who helped us this time was equally good.
The delivery team were also excellent. Communication before delivery was great and both of the delivery team were professional, friendly and very respectful of our home when they delivered and erected the bed.
We will continue to use Dreams for all our relevant purchases.
7 februari 2025
Pleased with the delivery and the…mattress
Pleased with the delivery and the mattress good night sleep
9 januari 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.