Dreams - Caerphilly Reviews 

Dee has been fantastic at your Caerphilly store! She’s been great with us as we’ve had some back and for regarding our order. 👏👏

I ordered over the phone, and the attendant was very patient and explained all the options thoroughly. We had to wait 2 weeks for the mattress, but that is still shorter than the average delivery time. Delivery was also smooth and we are absolutely loving the bed!

Looking for a new bed , mattress. I must say the process from start to delivery was hitch free . Excellent sales staff , communication and delivery all as planned . Would recommend 100%.

Great staff very friendly

Excellent customer care from the minute we stepped into the store through to delivery on the day.

My father said that the gentlemen who came into the home was very polite, and careful with bringing all the bed into the house. Bed set up nicely

From the time we entered the showroom everyone was helpful and went to great length to make sure the bed we chose was the best for us .Delivery day arrived and Edward and his co delivery assistant were very helpful and explained the controls etc to us .The bed is the best and most comfortable one we have ever had .It's a Temur and worth every penny. X

Very happy with my new bed and its really comfortable and relaxing 😌 I would recommend people buying a new bed from dreams cause the quality is perfect

We are happy with our bed just sorry to see it half price

The delivery guys were very good. Super respectful and pleasant and efficient in putting our new bed together and explaining how the bed works. Unfortunately we didn’t get their names. The Dreams Staff in the Caerphilly branch were fantastic with us throughout. Many thanks to Dee and Derry.

From start to finish we were very impressed with the whole experience, we were greeted in a very friendly and professional manner as soon as we walked into the store and were guided through the whole process of selection of the correct bed for us. Delivery was arranged and took place at the date and time we were promised, and the delivery crew were both helpful and friendly. We are absolutely delighted with our new bed, it’s been the best sleep we have had in a long time.

Good communication
Delivery was done on time
The bed is good quality
Friendly staff

I was looking for a mattress to replace a top quality one which I had for too many years and needed to be renewed. It was unbeatably comfortable and I really thought I would never be able to find another at what I could afford to pay. I am so glad I decided to go into Dreams that day. The salesman was easygoing and put me at my ease and allowed me to explain the type of mattress I needed and showed me items which were suited to me. He left me alone quietly to try out laying down on the different beds and when I had found one suitable (which wasn't in my price bracket) he showed me to the previously sold selection where I was able to buy the mattress at a much-reduced price. I was over the moon with the service I received and had free delivery too. Bargain.

The men who brought it put it together
In no time at all
Very polite
So accommodating.
Very pleased with B d.

Great customer service really pleased with our new bed mattress and headboard good prices and savings
Delivery was good arrived during the slot we were given and put together quickly and old mattress taken away would definitely recommend the store

Friendly, helpful staff - answered all our questions and helped us find our perfect bed.

The delivery guys were amazing went above and beyond. They were very polite, friendly and treated my property with respect and asset to the company

Fantastic service from Dee at the Caerphilly store. We felt welcomed and there was no pressure and she was very knowledgeable. Credit to the store and company as a whole.

A very good experience from the start. Dee was so professional and very knowledgeable about the technical aspects of the different products we required. A comfortable night's sleep at last.......
Thank you very much !