Dreams - Chelmsford Reviews 

From store to door, the service was excellent.

The staff who sold us our new bed was help ful and very knowledgeable. We are very pleased with out purchase

The sales assistant gave you her time and listened to want you wanted

Fantastic service and loving new mattress

Friendly staff who are not over pushy. Gave as a very thorough guide to meet our needs. Didn't have to wait too long for the delivery. Delivered by 2 helpful men .Would order from Dreams again.

Friendly helpful staff in store and when delivering. The delivery team were excellent!

Excellent advice and satisfied with our purchase and its delivery

Very helpful staff. Knowledgeable and friendly. Delivery very good. On time. Polite.

Brilliant service .
Advice on what bed to choose . Good product knowledge . Very helpful . Good range of services , disposal of old bed . Good communication , delivery staff friendly and helpful , delivery on time . Good updates and after sales service .

Hassle free delivery and thumps up to the guys who delivered the furniture. Happy customer.

Excellent customer service from right from the start delivery divers we're also polite

Lady assistant in the Chelmsford shop was excellent. Explained everything very well and was very friendly.Delivery guys were also excellent. Rob called to ensure we were in and gave precise time for delivery. Also wore his slipper things which was great.

Great experience. Pleased with product .

Great experience with purchase of new mattress, ladies in showroom really helped and we would always go back.

Wonderful knowledge of the mattress construction and and took note of my requirements, certainly not pushing for the higher priced mattress. Extremely patient with me .

Very helpful helping me find a new bed that was suitable for my needs . Bed arrived on tine delivery men were professional and friendly done a great job taking my old bed away and put together my new bed . Very satisfied and having a great night's sleep thankyou dreams Chelmsford .

Helpful staff in shop.
Delivery was prompt,
All rubbish taken away
Very helpful staff all round

Really helpful in store did sleep mattress test and my mattress is perfect thanks

I have been looking for an affordable adjustable bed for some time and had looked at numerous outlets and online sites with none that where either in my price range or of good quality. That was, however, not the problem with Dreams. I was greeted by Lynn and given time to browse (no hard selling used), appropriately, I was then asked what I was looking for. The bed is for my 83 year old mum who's also blind and disabled and having had a long stay in hospital. Lynn spent the appropriate amount of time explaining what options where available and listened to my quite specific requirements. She gave options that where best suited including NOT selling the most expensive mattress as it wouldn't have been right. I left to consider my options and given a printed quote and contact details.After I (eventually) made the decision the next day, a colleague picked up where I left off Inc offering tea/coffee and patiently updated my new requirements so I could compare. Sealed the deal and also found an additional code to further lower the price (plus 20% off the frame, free delivery, free bed assembly, free mattress protector!!!) sorry for the long review but compared to other outlets, the customer service and all in all service was great. Thank you.