Elliot was very helpful and not at all pushy. He showed us potential mattresses based on the dreams analysis machine and located them for us in the showroom so we did not have to wander around the who... Toon meer
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Elliott was very good with us and answered all our questions. So we decided to go back the next day to place the order. He went the extra mile and explained all the order process and the delivery time... Toon meer
Harry was absolutely brilliant! Me and my partner walked into dreams not knowing we was going to buy a bed and he helped us so much through the whole process, very professional! Helped us pick the rig... Toon meer
My husband and I had decided we needed a new mattress, and Matt from the Eastbourne branch, was happy to guide us. He suggested we use the sleep match machine, which selected 6 mattresses to choose... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Hampden Retail Park, BN23 6QU, Eastbourne, Verenigd Koninkrijk
- 01323 520813
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Great customer service and good staff
The lady that dealt with me in the store was great she listened to all my requirements. I was given ample time to try s many mattresses as l wanted.
The lads who delivered the bed were very polite respectful of my property and very efficient.
Very polite service both in the…
Very polite service both in the showroom and on delivery.
Anne Marie was very helpful in finding…
Anne Marie was very helpful in finding the right one as I have problems with my back which has helped a lot thankyou.
Excellent service and helpful friendly…
Excellent service and helpful friendly and efficient staff, particularly the delivery team .
Great knowledge and helped us choose…
Great knowledge and helped us choose the perfect bed and pillow
New Mattress delivery
From start to finish, was amazing, staff in store were very helpful, but not overbearing, great range of mattresses to choose from. Delivery was brilliant, he put the old mattress over his shoulder, took it downstairs & to lorry, single handed!. We have slept so well ever since, So a big thank you to all at Dreams!!
Back problems disappeared
We spent over two hours in the dreams shop, being assisted in finding the perfect bed. The staff were so knowledgeable and helpful.
The one we bought has been life-changing. What I thought was chronic back ache, has disappeared! And the pillow purchased there has also cleared up any neck problems I had. My partner has also said it has been amazing. The delivery people were efficient, friendly and informative. This has been the best purchase we’ve made in years and the best bed we’ve ever slept in. A good investment I think, as we spend over a third of our lives in bed!
No fuss delivery
No fuss delivery. Put feet coverings on before entering the house. Put mattress on the bed upstairs and took all the packaging with them. Perfect.
The whole experience was exactly as it…
The whole experience was exactly as it should be, everything was perfect
Excellent service from Kerry
Excellent service from Kerry, she was understanding and very helpful. My father is elderly and she was patient and explained the options and different mattresses.
The mattress we choose was great value for money and really felt comfortable.
Safeway Purchase
Great sales , profession , friendly with no pressure. Delivery came in time with great workmen , friendly & speedy. Bed is great. Comfortable, very happy with my purchases would recommend Dreams to friends & family. Thank you 😃👍🏼
Great service from Eastbourne store
Craig and David were wonderful
Craig and David were wonderful, put it up nice and easily and very respectful of the home and surroundings. Great delivery guys and bed is amazing.
Polite and friendly staff that made…
Polite and friendly staff that made sure I bought a mattress that met my needs. By paying a little extra, I was able to have a delivery time convenient to me, and also have the old mattress taken away. I was kept informed of estimated delivery times, and then contacted, on the morning, with a more accurate arrival.
Delivery men wore overshoes, were also very polite, and efficient.
My new mattress has made such a difference to my quality of sleep!
Dreams of Eastbourne
Dreams of Eastbourne. The staff were excellent and the electronic bed made my choice so much easier. Bed was delivered on date given and assembled.
My wife and I found the bed relatively comfortable and we slept well. On reflection I think a wider one would have been better.
We were surprised to be welcomed and…
We were surprised to be welcomed and taken to the machine that worked out a short selection of suitable mattresses rather than having to try out display items to find a possible one. There was no rush for us to make our minds up which of the two we selected taking into account the differences between pocket springs and ordinary springing. The sales procedure was simple and the options explained. Delivery was on the selected day within the notified time span. The whole process made parting with our money almost painless!
Very helpful
Very helpful, bed really comfy, good delivery service, would recommend every time
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