Our recent visit to Dreams was very positive. Thank you to Tony for your help and expertise and a much welcome cup of coffee. We chose Dreams as they offer delivery to the room of your choice and re... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Been here twice in 3 months in Harlow and both times been helped extremely well by an older gentleman and bought 2 different mattresses . Service and cleanliness of store top marks!
Mike was great we got a mattress and bedding from dreams and he was very helpful and efficient with our purchase, great and friendly chat. Highly recommend speaking to Mike.
Tony your salesperson was great he talked us through our options then showed them to us to test the outcome was positive and we placed our order excellent service 👍🏻
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Princes Gate Retail Park, CM20 2SU, Harlow, Verenigd Koninkrijk
- 01279 437300
4,7
Uitstekend
236 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy with our dealings with…
Very happy with our dealings with Dreams Harlow Store. The staff in the store were very friendly and helpful, with a good knowledge of the products (we were served by Joshua). The delivery team that came (Josh and Wayne) were also excellent, showing respect for our home by taking great care during the delivery, from wearing shoe covers to asking for photo frames to be taken off of the wall in the downstairs hallway so they were not knocked off during the delivery of a very heavy (superking size mattress). Great service! Would recommend.
1 februari 2024
Review zonder uitnodiging
Great advice and product knowledge in…
Great advice and product knowledge in store, not pushed into buying, good delivery time and staff
4 februari 2024
Sales staff not pushy well informed…
Sales staff not pushy well informed pleasant manor
2 februari 2024
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
The Dream company are honest …
The Dream company are honest people. They deliver their products as promised. Their products are quality 👌. I have bought two beds at different times at Dreams company.
21 januari 2024
Antwoord van Dreams - Harlow
Good afternoon Esther,
Thank you for taking the time to leave us your amazing feedback!
I am glad we could speak today! I have sent you an email so if you require any assistance in the future, please do not hesitate to contact me.
Many thanks,
Kishan
Great Experience
Went into store to look for a bed frame. Very friendly and helpful staff. Buying process was easy. They kept me up to date with all delivery information. Delivered on the day they said it would be and delivery drivers friendly and extremely helpful. Built bed with not too much difficulty. Is great.
14 januari 2024
Good experience
The staff member that served us was very helpful, polite and knowledgeable. She explained everything as we went along and with her help we purchased a new bed and mattress.
26 oktober 2023
Good double bed and mattress,
7 december 2023
Great bed really comfortable very good…
Great bed really comfortable very good customer service and very pleased with my purchase
2 december 2023
It was great quality mattress.
2 december 2023
Dreams were a delight to deal with
30 november 2023
Jess at Dreams in Harlow was very…
Jess at Dreams in Harlow was very knowledgeable and Friendly. It was an easy and pleasant experience buying a bed at this branch. Her customer service is exceptional, not pushy , such a lovely Girl.
My Husband and i spent 90 minutes in store took our time deciding which mattress was suitable with no pressure from any staff in store. We used the sleep match technology and had a giggle whilst it calculated the best mattress for our needs. .The Sleepmatch process uses “3D fit technology” to analyse thousands of calculations to measure your movement and support needs. It then recommends which bed is suitable . Such a clever invention. Highly recommend this Branch .
18 november 2023
Review zonder uitnodiging
Not their fault as in a new build they…
Not their fault as in a new build they got lost and had to direct them. But one got a little shirty about it, other guy was lovely. Sofa is great nice and comfy. Guy in shop was also lovely.
17 november 2023
I've been looking for a new mattress…
I've been looking for a new mattress for a while. The current one is about eight years old.
I was greeted by Jess. She showed me to the bad analyser contraption. It popped out some recommendations, none of which I liked. They all felt too firm for my liking, so Jess took me around to some softer beds, and I found one that I liked.
Thanks Jess and Dreams. Roll on 7th December
13 november 2023
Review zonder uitnodiging
Customer service
⁸From my first visit to the delivery of my mattress I was very impressed with the sales and delivery staff. I was given accurate information about delivery times and the staff were helpful and polite. I am very pleased with the service I received.
3 november 2023
Great price prompt professional and…new mattress
Great price prompt professional and polite delivery and mattress is so comfortable have been sleeping better than I have for ages since taking delivery Salespeople very helpfully and polite
3 november 2023
Professional and helpful staff.
28 oktober 2023
Dreamy dreams
Great staff great product relaxed no pressure environment
20 oktober 2023
Review zonder uitnodiging
Good all round
Very helpful staff in store. Quick delivery. Polite delivery men. Still getting used to the mattress as a lot firmer than our last one.
19 oktober 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.