Excellent service, as always, from Dreams. Carl was very informative in helping me make a decision on my purchase. He was very knowledgeable and not pushy at all. He listened to my needs and gave me t... Toon meer
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Thanks for such such friendly, consultative and informative advice as we searched for our son's bed. We were able to browse, ask any questions and didn't feel like we were being given the hard sel... Toon meer
Lovely knowledgeable and friendly staff. Patience of a saint . Nothing too much trouble . A great variety of bed. Clear pricing and options.
Thank you to the team at Hedge end, especially Carl . He introduced himself with a welcoming smile . He took us to a sleep simulator, to find out what mattress would suit us best . He was very patient... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 1B Bradbeers Retail Park, SO30 2QY, Hedge End, Verenigd Koninkrijk
- 02382 543449
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful knowledge staff in particular Julie
I had to make my order online due to phone issues at the store and needing to check measurements at home, but thanks to Julie at the Hedge End store who could not of been more helpful. She was very knowledgeable and showed us a variety of beds/mattresses to choose from but also a range of pillows. It was an easy, enjoyable experience choosing what we needed, compiling the order. Thanks to Julie.
New mattress
The assistant was very nice and not pushy at all, she advised us on what we needed after using the sleep match machine, we looked around the store at our own pace trying what the lady advised us on, the mattress we chose is lovely, comfortable and we are getting a good nights sleep
100%
Friendly, helpful and caring. Would definitely recommend. The best shopping experience I’ve had in along time.
Fab service thank you
Julia at Hedge End store was lovely. She did not over pressure sell but was clear what options were available and what guarantees were available. She explained the sleep easy system which was fun. Thank you would definetly recommend if trying to source a new mattress thank you
Outstanding customer service
Outstanding customer service, all questions answered with patience, care and excellent product knowledge.
Another bed from Dreams
Brilliant.
The bed looks great
The two guys were polite, friendly and professional.
More than happy with the experience.
Sales lady Julie at Hedge End extremely…
Sales lady Julie at Hedge End extremely helpful and welcoming. Pleased with bed head purchased.
Geoff
Great customer service and quick…
Great customer service and quick delivery. Drivers where great.
Brilliant
Great service in store and always there to help if needed. Great selection and good prices. Very helpful staff and delivery staff who set the bed up as well. Would definitely recommend.
Perfect from start to finish.
From first contact in the showroom, to delivery and assembly, the process was smooth and all staff exemplary
Professional friendly service from all involved
Very helpful staff who couldn’t do enough to help in our decision what ottoman bed to choose.
Payment options were explained as well as protection cover.
Delivery was available for our chosen date.
The delivery drivers / fitters were friendly and went out of their way to ensure the bed was built in a professional way and all the packing was removed and the room left clean and tidy.
The quality of the bed is first class.
We had an absolutely fantastic shopping experience - outstanding customer service
We had an absolutely fantastic experience at the Hedge End Dreams store - went in to browse for my teenage son and was so impressed by the range of products, the pricing and most importantly the tremendous customer service and help, I ended up buying a beautiful bed! Can't recommend enough - would definitely return to this store for any future requirements.
Great service and product
Very clean, tidy and well presented store. Clearly labelled and priced. Great service. Quick and professional delivery. We should have gone to dreams ages ago! Very pleased with our Tempur matress.
Amazing experience with Dreams at Hedge…
Amazing experience with Dreams at Hedge End. I was approached by Julie and she was incredible, her knowledge and advice was second to none and she has a great calming nature about her. I felt under no pressure to buy anything which then led to me buying the perfect mattress and bed for me. I’ve only had it 4 days and the improvements are incredible! Highly recommend.
Fabulous customer service from Dreams…
Fabulous customer service from Dreams Hedge End Southampton.
Even though we wandered in at the end of the evening... We didn't feel rushed, they let us try a range if beds and even provided hot chocolate for my kids! Made an order and delivery was excellent very pleased with our purchases.
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