Your request for a review is premature. While the in showroom experience as very good we will not receive our mattresses till early October so I cannot review that part of the experience. You desire f... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service from the young man. Very knowledgeable and guided us through our options. Feel he could answer every one of our questions
Delivery was on time and efficiently done. The two guys you sent were very pleasant and friendly and didn’t disturb anything in the house. They removed the old mattress without any fuss in spite of it... Toon meer
Staff were attentive but were not intrusive and left us to look at the products ,asked us if we would like refreshments, prices were reasonable and delivery was a week later
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Crown Point Shopping Park, LS10 1ET, Leeds, Verenigd Koninkrijk
- 01135396645
4,8
Uitstekend
260 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good value and very comfy bed.and good…
Good value and very comfy bed.and good delivery service
7 december 2023
Superb service all round.
This company are doing an excellent job with customers buying beds, pillows, bedding etc. Their product knowledge, and individual needs assessment was brilliant and they were exceptionally patient, friendly and efficient. Thank you Hayley and come on Management - replace the coffee machine!!
12 november 2023
Review zonder uitnodiging
Experience
Always purchased beds that were cheap on facebook or little bed stores, mattresses that caused back aches or pains in the morning. I wanted to explore ways to reduce these pains and have a healthier sleep. Changed my pillow numerous times. When I spent £40 on a pillow it to me felt like it was made of gold. I thought a £40 pillow best thing ever. In time this became the problem to my neck pains, I would resolute to moving the pillow out of the way.
Came in to dreams with my wife and used the machine with one of the representatives and laid on a couple of beds, the ottoman super king Cloud bed with the Tempur pillows just made us sink in. Felt incredible. The price was expensive so we walked out, eventually after vising the next bed shop and seeing the prices fairly similar we didn’t want to miss out on it. We turnes back in and bought it. Waited 3 weeks for the bed to arrive, Once it arrived the first day felt wierd. This bed was friggin huge and the size of the mattress would sink you in. Honestly it was good! The first 2 days my aches were still there but when I wake up in the morning now I have that don’t want to get out of bed feeling. I think more of this is because of the comfort of the actual bed. Waking up feeling fresh with no aches. Whether it be this bed or another, Dreams is what helped me get through this stressful period of bed hunting. I’d recommend you to give them a go too
3 oktober 2023
Review zonder uitnodiging
The great experience of choosing the correct mattress and bed of your choice.
We were greeted by a really experienced person and treat and listened to with a lot of respect. We were really satisfied with our purchase and quick delivery.
29 oktober 2023
Lovely experience in store and the…
Lovely experience in store and the mattress arrived promptly.
29 oktober 2023
I bought the mattress and frame from…
I bought the mattress and frame from them little bit expensive but the quality is very good
7 oktober 2023
Very good service both in the store &…
Very good service both in the store & by the delivery/ installation team. Excellent value bed & mattress in the Sale.
Only complaint is with the ‘Customer ServiceTeam’- I contacted them to arrange payment for the bed installation service ( which I added on at a later date). In the process I noticed that the final letter of the delivery postcode was incorrect & pointed this out to the assistant. She insisted that this constituted a change to the order& as such would have to rearrange the delivery date to 2+ weeks later. She was rude & unhelpful.
18 september 2023
Excellent double bed
Lovely lady helped me at Crown Point shop and I now have a very comfortable double for my grandchildren when they come to visit.
2 oktober 2023
New bed and mattress
Bought a bed and mattress from Dreams and we love it so comfortable and well made, really good service from start to finish would recommend 😊
23 september 2023
The best choice
The best choice we make on mattresses
The TheraPur ActiGel Polar 2600 is absolutely stunning perfect and awesome designs and no more pain at our backs for me and for my lovely wife
Every single morning we wish to have 1 more hour for sleep before we go to our work
We don’t want to get up from this mattress
23 september 2023
Friendly advice we’ll had a good…
Friendly advice we’ll had a good knowledge of the products in the leeds branch
16 september 2023
Review zonder uitnodiging
Warm welcome
Warm welcome, excellent advice. Showed us a range of products with full details about price and delivery. Definitely go again,
11 september 2023
Review zonder uitnodiging
Really impressed
Our in store experience was made super easy thanks to Hayley and the team. Our order arrived a few weeks earlier than expected, and the couriers were professional and friendly. The instructions to assemble the bed were clear, we are very happy with our new bed and mattress. The colour and finish are great. Very happy with the matching blanket box too.
31 augustus 2023
Great customer service and a hood range…
Great customer service and a good range of products in store. We bought two mattresses and are very happy with the outcome of our visit.
3 september 2023
Review zonder uitnodiging
Excellent Service
From choosing the mattress in store to delivery and removal of the old mattress, the service was excellent. As soon as entering the store we were offered a drink.The sales assistant was very knowledgeable and helpful. Able to try out several mattresses in our price range.Delivery went very smoothly. Delivery men wore overshoes to protect our carpets.Placed the mattress in the required bedroom on the bed and removed the old mattress ( paid extra fore old mattress to be taken away). The delivery time slot was 2 hours unlike a lot of companies were you have to wait in morning or afternoon.
6 augustus 2023
It was a dream they lived up to the name
It was the best service I could hope for from the moment I walked into the store to having my delivery
18 augustus 2023
Staff were very helpful and…
Staff were very helpful and professional during our purchase
17 augustus 2023
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