We had been looking for a good mattress pillows and headboard for over a year but always overwhelmed by sales staff and choice with lack of real guidance in big stores. Dreams in Maidstone staf... Toon meer
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Lees wat reviewers zeggen
The customer service was awful and they really explained the different types of mattresses that they had. Was asked to go on a sleep match to check the best mattress that suits my needs
I visited Dreams in Maidstone with a view to buying a new bed. The salesman was very helpful and knowledgeable. I purchased the items I wanted and was pleased with the finance option and speedy deliv... Toon meer
From start to finish the service we received from your Maidstone branch has been excellent. When the beds were delivered the two men who put the beds together were very polite and left no mess and we... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 5 London Road Retail Park, ME16 0DT, Maidstone, Verenigd Koninkrijk
- 01622952920
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No hassle delivery.
Big and best purchase, I feel like I'm in heaven.
I'm very happy with the mattress I purchased. I needed a new mattress especially as I'm recovering from a major RTA.
I visited my local store, on entering I was greeted by a lovely gentleman who was most helpful. He was very informative and helpful on making my decisions.
Whilst purchasing my mattress we were offered some drinks and he helped me make the right decision on the purchase of my pillows.
Dream come through via Dreams Bed!
I told my wife that day in the showroom,... Let's go for the best "very firm orthopedic mattress and luxurious ottoman bed"... We got it exactly 5 days as promised. Best of it all, no more back pains... Having a mattress that is soft and very firm and a bed frame that "swallowed" our travelling boxes from our wardrobes has been my dream. It has made a world of difference in our sleep experience. It's a dream come through with Dreams!
Defying the odds
We had what I would say at least, a very difficult room to reach, with a sharp 90° up a steep set of stairs, followed by another sharp 90°.
The guys were very polite although after the first few minutes then less experienced one started negotiating with the other that it was impossible. However the more experienced of the two insisted it was possible.
I am not proud to say but we had a bet on in the family if it was even possible with a 50/50 split for those for and those against.
To all of our amazement, although there were a few light paint scratches on the wall, they managed to get all of the boxes up the stairs.
Don't supposed you do bed removals as well for whenever we might move out?
(We have no issue with the paint as we are currently in the process of repainting the house)
Easy and quality sales and delivery
Easy and quality sales and delivery. The services is excellent.
o shop to
From coming into shop to the bed beig fitted in the home it was a very good experience with pleasant helpful people all round
Great service from start to finish
Great service from start to finish, store manager remembered what I was looking for from a previous visit and the bed was exactly what I was looking for. Delivery time was fine as well as installation and well worth the fee. Bed has been excellent and finished off our new bedroom perfectly. Have used Dreams before and would definitely recommend.
Spent more than an hour in the store…
Spent more than an hour in the store trying mattresses having been on mattress tester. I chose my frame and mattress. Best of all the super fitters Robson and Deanne. They built my bed, but treated my home with respect. They were not slip shod or shoddy. A welcome pleasant surprise to have such decent and thoughtful, efficient work people. They are a credit to the organisation
Excellent
Very helpful, informative, knowledgeable and friendly in store
Deliver excellent - very efficient and quick
fantastic service
Helpful sales people, helpful deliveries and excellent service from all
The service was a Dream come true
Excellent Service friendly and very helpful staff at their Maidstone branch
The salesman
The salesman, he explained everything in great detail
Helpful in store staff,good advice
Helpful in store staff,good advice
Great delivery and disposal of old mattress,altogether a great and pleasant experience
Very good service from Natalie.
Very good service from Natalie.
Very knowledgable and helpful.
Good variety of products in store.
I would recommend The Maidstone kent…
I would recommend The Maidstone kent Branch . As they was so helpful very nice staff all was friendly.
Excellent team and product
The team at dreams Maidstone helped me find the right bed I needed to cater our needs very helpful and the product is excellent and built well
Natalie
Natalie was super helpful when it came to finding the perfect fit for me! I’d recommend to anyone. Going into store made it less overwhelming.
Great process from start to finish
Great process from start to finish. Very comfortable mattress.
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