Our experience was excellent the assistant Johanne was well versed about all the Tempur mattresses . She wasn't pushy and let us make our own minds up,we ended up having a tempur mattress And 2 pill... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
excellent service, from the lady in the merthyr Tydfil store to the 2 chaps that delivered the new bed into our bedroom (it had been a long day for them and a few hrs more to go, the were cheerful... Toon meer
There was a good selection of beds to choose from. We were attended by a knowledgeable staff member who could answer our queries and arrange the purchase. The delivery date was reasonable. We were not... Toon meer
I went looking for a new bed in Dreams and was greeted with a friendly welcome. When I chose some possibilities I was helped made an informed decision. All options on purchase and delivery and after s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Triangle Business Park, CF48 4TQ, Merthyr Tydfil, Verenigd Koninkrijk
- 01685668338
4,8
Uitstekend
290 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good store
Helpful, pleasant staff , all went like clockwork, pleased with purchase.
27 september 2023
Went in looking for a topper came out buying a bed.
Staff were very pleasant not pushy, even asked if we needed a tea or coffee. Kelly was very patient with us as we must have tried out so many beds. My husband made himself at home trying out the pillows too. Thank you Dreams staff of Merthyr Tydfil especially Kelly
20 september 2023
Review zonder uitnodiging
Great Service
From the showroom to the delivery and construction we recieved top service
10 september 2023
Living the dream
Lovely service from Stacey most helpful and tried he tester bed out as she suggested and found the perfect bed so a big thanks to her .
8 september 2023
Excellent product and delivery service
1 september 2023
Great service both in store and delivery
30 augustus 2023
Excellent service
Excellent patient service with a picky 11 year old
27 augustus 2023
Review zonder uitnodiging
The in store service was very pleasant
The in store service was very pleasant, no pressure just very helpful. We had to change our delivery date, we contacted the store and they were very helpful. we were given a new date, the bed turned up on that date and the time given. The delivery team were very obliging, they explained everything and cleaned up and removed all the waste, excellent service would recommend.
24 augustus 2023
Very helpful at point of sale
Very helpful at point of sale. The bed was delivered on time by 2 very competent and respectful men. It is very comfortable and easy to manoevre
25 augustus 2023
Excellent advice and service from the…
Excellent advice and service from the young man in Dreams. Pre delivery phone call and delivery men were excellent.
11 augustus 2023
Great experience
From the day we entered Dreams the store assistant was marvelous showing me the choice of mattress to taking my order great customer service.Then keeping me updated on my delivery.to the delivery team very helpful.very satisfied customer.
3 augustus 2023
Excellent service from start to finish
Excellent service from start to finish
Love our new bed
20 juli 2023
the staff were very helpfull and…patient
the staff were very helpfull and patient, and mattress so far is just great. thanks
20 juli 2023
Very professional staff from the store…
Very professional staff from the store to the delivery.
15 juli 2023
It was excellent service and mattresses…
It was excellent service and mattresses are high quality and I'm sleeping better thank you so much.
2 juli 2023
Very positive experience
Attentive and professional staff at store. Also no probs or extra costs when re-scheduling twice my mattress delivery.
12 juni 2023
Very helpfull polite and friendly…
Very helpfull polite and friendly service excellent customer service aswel
19 juni 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.