excellent service, from the lady in the merthyr Tydfil store to the 2 chaps that delivered the new bed into our bedroom (it had been a long day for them and a few hrs more to go, the were cheerful... Toon meer
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Lees wat reviewers zeggen
The mattress was delivered on time and placed inside, the driver was polite and helpful. The mattress itself is great ! I'm really pleased with it. Very comfortable ! Thank you.
I went looking for a new bed in Dreams and was greeted with a friendly welcome. When I chose some possibilities I was helped made an informed decision. All options on purchase and delivery and after s... Toon meer
TheraPur ActiGel® Polar 2800 Combination Mattress- I have bought three different online beds and mattresses at intervals and have not been able to find one that's been suitable, but now it's a marve... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Triangle Business Park, CF48 4TQ, Merthyr Tydfil, Verenigd Koninkrijk
- 01685668338
4,8
Uitstekend
287 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The mattress was delivered on time and the driver couldn't have been more helpful !
The mattress was delivered on time and placed inside, the driver was polite and helpful.
The mattress itself is great ! I'm really pleased with it.
Very comfortable ! Thank you.
21 juni 2026
Would recommend Dreams to family & friends
Great customer service through the entire process - very helpful & efficient staff - and kept up-to-date every step of the way.
13 juni 2026
Fantastic …….loads of advice to help…
Fantastic …….loads of advice to help choose the bed that was perfect for me and I have had the best night sleep since receiving my new bed.
I highly recommend Dreams
13 juni 2026
I found Dreams to be very helpful when…
I found Dreams to be very helpful when I purchased the mattress from them, the staff could not help you enough, the mattress is like sleeping on a cloud I would definitely recommend them
29 mei 2026
Efficient
Efficient, friendly and knowledgeable staff, both in store and during the installation.
17 mei 2026
Excellent knowledge and advice given…
Excellent knowledge and advice given when considering our needs concerning mattresses as it was for my elderly parent.
17 mei 2026
The delivery team were great a lot of…
The delivery team were great a lot of notice beforehand took away our old bed frame and built up the new bed in under 30 minutes excellent service would highly recommend
17 mei 2026
The lady who dealt with our process was…our new mattress
The lady who dealt with our process was quite knowledgeable and friendly was a totally good experience
11 mei 2026
Excellent service from the sales staff…
Excellent service from the sales staff delivery was on time and assembled promptly with minimum fuss all in all from start to finish would recommend highly
15 mei 2026
excellent service
excellent service, from the lady in the merthyr Tydfil store to the 2 chaps that delivered the new bed into our bedroom (it had been a long day for them and a few hrs more to go, the were cheerful and informative).
the bed felt odd for the first few days till it settled in, now after a week i'm having a good nights sleep.
all in all an pleasant experience.
will defiantly us dreamcs again.
11 mei 2026
The staff were very helpful and polite
The staff were very helpful and polite, offered me and my autistic son a drink of water when they proceeded with placing my order. They arranged a delivery date and didn't have to wait to long . Also on delivery day the driver was thorough in his updates on projected deliver time. I had a very pleasant experience and would return again in the future.
2 mei 2026
Great service from Leanne at Merthyr…
Great service from Leanne at Merthyr store. She really sold it to us. So helpful. Delivery guys were super helpful too. On time and comm7nication was excellent.
18 april 2026
Easy shopping lovely staff at shop and…
Easy shopping lovely staff at shop and delivery team would definitely recommend and use again
19 april 2026
Great team at Dreams
Great team at Dreams, Merthyr Tydfil
Mattress is perfect and such a good price, its a "Silent Night", my wife goes straight to sleep.
17 april 2026
Sleepmotion 200i Adjustable Platform Bed Frame, Sleepmotion 200i Headboard and
TheraPur ActiGel® Polar 2800 Combination Mattress-
I have bought three different online beds and mattresses at intervals and have not been able to find one that's been suitable, but now it's a marvellous "now I have".
Really pleased overall, thank you.
10 april 2026
Very impressed with Dreams
Very impressed with Dreams, staff Very helpful and polite and the quality of bed and mattress is excellent.
11 april 2026
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