Dreams - New Cross Reviews 

The delivery was on schedule, and the engineer was humble and responsible. My home was respected and it was finished on time. Both were courteous

We went to the London New Cross store and were met by Laura (LF27) who was friendly, knowledgeable and gave us exactly the right amount of space and information to make a decision on the mattress we wanted. We didn't feel at all pressured to buy there and then and actually came away and bought the mattress on the Dreams website which turned out to be about 15% cheaper than the in store price with an additional discount today. The sale itself was down to Laura though - her experience, knowledge and approach made us feel comfortable spending with the company. She is a master and the company is lucky to have her!

Exceptional experience with Dreams the moment I walked into the store. Friendly and supportive customer service the man who served me I cannot remember his name went above and beyond for my satisfaction and his colleague a lovely lady made me a coffee and was a delight. The delivery was also prompt and the guys were super nice and carried the mattress up a flight of stairs for me with no hesitation! My dreams have certainly come true! I sleep like a baby!

great ,and good service

The assistance from the staff that attended to me made a whole lot of difference. She was very helpful and searched to find just what I needed and more.

From shop (Newcross) to delivery and the bed+mattress, altogether a very good experience. Thank you

+1 happy customer. The ordering and delivery process were easy and smooth. We are very happy with our new sofa! It looks beautiful and is easy to clean. I already used an opportunity to spill a glass of wine on it. I wiped it quickly and it didn't even leave a mark! The sofa stayed completely dry!

We've had the most amazing experience of choosing the matress at Dreams Store and now enjoying the one that is a perfect fit for our needs.
Special thank you to the delivery guys, who managed to bring our matress upstairs through the narrow staircases. Amazing delivery with very kind and polite team.

Store staff were hugely helpful. Delivery staff were lovely - polite, friendly, took off their shoes. They set up my bed quickly, and took away the old one, and all the boxes.
I cannot tell you how much I love my new bed!
I have an energy-limiting illness, and have to spend a great deal of time in bed. Having an adjustable bed makes this much more comfortable for me.
Best investment ever!
Thank you!

It just makes my bedroom stand out. Will soon upload a picture

Laura in the store at New Cross was really helpful in choosing our mattress. We tried out lots of different mattresses having had our lying positions analysed in the sleep match monitor. We even got a cup of tea. Delivery also was really efficiently and easily done. A really good experience.

The customer assistant really did explain all the products available very well to me that help me to make choice of what I want.

The experience at the shop was very enjoyable. We were given the advise and help we needed to pick the best bed for us. The delivery was fast and efficient. All and all, the experience was excellent

I recently visited the Dreams store in New Cross and had a fantastic experience. From the moment I walked in, the staff were welcoming and knowledgeable, especially Kai, who was incredibly helpful. He took the time to understand my needs and offered expert advice without any pressure, making the whole process enjoyable.

The store has an impressive selection of high-quality mattresses, with something to suit every preference, from memory foam to pocket sprung. What really set the experience apart was the innovative Sleepmatch system. After a quick assessment, it recommended the perfect mattresses for my partner's and my sleep profile, making it so much easier to choose.

Kai’s professionalism and the store’s outstanding service made this an experience worth sharing. I’m so happy with my purchase and would highly recommend the New Cross branch of Dreams to anyone in the market for a new mattress. A big thank you to Kai and the team for their excellent service!

Great to deal with in store, good Comms around delivery, great delivery and instal guys.

I have now bought three matrasses from Dreams. They are all great value. …

Lovely, thank very much.

The Service i received was excellent. Dream staff at New Cross, and those two who delivered my Bed were Excellent. I will definite recommend Dream Beds to my Friends, and Family.

Excellent quality metal bed, delivered on time, assembled by the team who were polite and friendly.