Love the matress, the team was amazing very informative and helpful to figure out the best fit. The delivery team was beyond amazing. In a nutshell, the best investment we have done! In arabic f... Toon meer
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Lees wat reviewers zeggen
Excellent customer service. I hot drink offered while we tried out the beds recommendedby their sleepmatch machine. 6 suggested covering all price ranges. Clear explanation of any queries re construc... Toon meer
What an incredible experience we had picking out our new mattress! We were welcomed by Guy who was so down to earth, informative and put us at ease with his banter. We spent a lot less than we thought... Toon meer
Quick expert service. The selection and ordering process was made easy by Steve at Portslade and our old mattress was taken out in seconds and the new one swiftly put upstairs. Sleep quality now muc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
91 Fishergate Terrace, BN41 1PH, Brighton, Verenigd Koninkrijk
- 01273023328
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Helpful staff
Helpful staff. Delivery as arranged. Very satisfied with service and would recommend following first experience with Dreams.
Great sofa bed and comfortable sofa all…
Great sofa bed and comfortable sofa all in one!
From start to finish I was impressed…
From start to finish I was impressed and I'm sleeping like a baby.
Had an amazing sales person he was…
Had an amazing sales person he was knowledgable. Let us bee to wander and think and was instantly there to answer our questions. 100% recommend. Shoram shop.
I have used Dreams on several occasions…
I have used Dreams on several occasions over the years, the products have always been 1st class and customer service is exceptional, you are always kept up to date with delivery information and times, the deliveries are always on time and carefully carried out
Person who served me was very helpful
Person who served me was very helpful, wasn’t pushy which is a big no no with me if they are I run for the door. I was surprised to be given a nice cup tea as soon as I arrived. I have no complaints
Great in-store and delivery experience
Great in-store experience - in-store John was very knowledgeable and the delivery team were excellent, taking away our old bed and building our new one for us (worth paying the extra for)
Great range of options
Great range of options. Helpful & polite colleagues with great knowledge too.
Absolutely FIVE star service
We’ve been meaning to get a new single bed and mattress for the small room and a new king size mattress for the main bedroom for a very long time.
We hauled ourselves down to the local showroom in Brighton and Hove and had the best customer experience from a guy named Guy. He listened to our needs and sorted us out a great package.
Delivery came on the selected day and time without a hitch. The Dream Team came and took our old bed and mattresses away before setting up the new.
It’s wonderful to be sleeping on lovely new beds.
We used Dreams a good 17 years before for the old King size we had, so we were long overdue to replace it, especially when you’ve had 2 people sleeping on it who are over 20 stone in weight.
Thank you to all at Dreams. We will use you again in the future and we won’t leave it 17 plus years this time.
I was once told that you need a good bed and a good pair of shoes, because if you’re not in one, you’re in the other.
All very easy experience with helpfull…
All very easy experience with helpfull staff to deal with, ending with a good...good product
Very comfortable mattress.
I was very happy with the service Adam provided with helping me to choose the best mattress that suited my requirements. I also appreciated the offer of refreshments. Very satisfied customer.
Excellent customer service
Excellent customer service. I hot drink offered while we tried out the beds recommendedby their sleepmatch machine. 6 suggested covering all price ranges. Clear explanation of any queries re construction. Plus the bed chosen was delivered on a convenient date for us and old bed removed for recycling. Would highly recommend this branch in Portsladem Sussex.
Easy to deal with
Lovely bed
Lovely bed. Delivered when expected and assembled in a room of my choice. Shop staff helped me pick the perfect bed and mattress for a great price.
Excellent service & quality
customer service, fast service excellent delivery and construction of sofa bed.
Cannot fault delivery, from the delivery guys thoughtfullness, professional service, polite and friendly service.
Excellent, would recommend Dreams to anyone looking for a top drawer service.
Great service
Great mattress and really friendly efficient delivery and collection. Thank you
Professional and helpful service
Staff in store helped me choose a bed without being overbearing. I have a disability and the staff were very accommodating.
Delivery was very prompt and professional.
The mattress was quite expensive but I was able to try it in store, and had no hassle with delivery.
On the first night it was quite uncomfortable but it just needed to settle. Since the second night it has been very comfortable and I am really happy with my purchase.
Delivery well within the time slot and…
Delivery well within the time slot and helpful.
Great care taken to make sure I got the…
Great care taken to make sure I got the right bed for me, & it is and very comfortable. John who served me took a little of time in the shop & nothing was to much trouble.
Also Ross & Jackson who delivered the bed
Did so with great care.
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