Dreams - Ruislip Reviews 

211
TrustScore 5 uit 5

4,9

41-45 Windmill Hill, HA4 8PT Ruislip, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The mattress was excellent and the sales lady was explaining about different types of mattresses was very patient and kind.Bed was delivered in time as specified by both text and email.All in all i am... Toon meer

Beoordeeld met 5 van de 5 sterren

Paul was very patient and knowledgeable, answered all my questions about mattresses, provided further information and offered me a drink as well! I was very impressed with his service and also with th... Toon meer

Beoordeeld met 4 van de 5 sterren

Three online suppliers I went through I took my time basically all day and decided dreams it had more virtual. Videos of what I was looking for easy understanding and for me price.i decided which one... Toon meer

Beoordeeld met 5 van de 5 sterren

It was an amazing experience from the moment I entered the store being offered a drink. Fantastic customer service and I particularly what to thank the Ruislip branch manager who offered me a great de... Toon meer


Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Matrassenwinkel

Geschreven door het bedrijf

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Geschreven door het bedrijf

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contactgegevens

  • 41-45 Windmill Hill, HA4 8PT, Ruislip, Verenigd Koninkrijk

  • 02045365401

4,9

Uitstekend

TrustScore 5 uit 5

211 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(211)

13.337 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

had x 2 deliveries from dreams- not…

had x 2 deliveries from dreams- not sure which one I am reviewing as did not get round to doing it. Both deliveries went smoothly. They knew what they were doing. I was not present for the first one, was present for the second one, and the guy made sure the ottoman bed was opening and closely properly as these are trick bed to assemble

26 januari 2025
Beoordeeld met 5 van de 5 sterren

Our visit to dreams in Ruislip was…

Our visit to dreams in Ruislip was excellent the female member of staff welcomed us warmly and proceeded to take us through Dreams system explaining and answering all our questions fully. We chose our bed/mattress and we were given our delivery date.
A few days before an email arrived giving us full details of our delivery. We then got a phone call confirming our delivery date and time followed next day by delivery driver calling us to say they would be with us in twenty minutes and they were. Delivery an instaltion of the bed was done very swiftly and the old bed and packaging was removed. Full demonstration of how to operate safely our new Ottoman bed was given. So all round a superb experience with Dreams first class. The only thing missing was the follow up email so I could highly praise and rate the delivery team.
As a final point having slept on our new bed for a week I can say my Wife are delighted with our choice of mattress so comfortable.
Paul Lunnon

31 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paul

Paul
Was helpful and polite.Offered me a coffee and explained about the mattresses following the diagnosis on the machine.

14 december 2024
Beoordeeld met 5 van de 5 sterren

Extremely helpful

Took my elderly aunt here to get a mattress. The sales assistant was extremely polite and knowledgeable about the choices available and directed us towards the mattresses within our price range. It was delivered within a week and she is very happy with it.

24 november 2024
Beoordeeld met 5 van de 5 sterren

Great experience

Showroom assistant was very friendly, professional and knowledgeable. He gave us space to browse without hovering over us and asking endless questions relating to whether we would be buying or not. He gave us detailed information about 'extras' but it did not feel like we were being pressurised. Delivery team were great too, they communicated with us well, they came on time and assembled our bed very quickly. They wore shoe coverings which was appreciated and they were very tidy

15 november 2024
Beoordeeld met 1 van de 5 sterren

flaxby mattress is most uncomfortable

flaxby mattress is most uncomfortable and has too many sink in pockets

8 november 2024
Logo Dreams - Ruislip

Antwoord van Dreams - Ruislip

Good afternoon Jayshree,

Thank you for leaving us your feedback.

I am sorry to hear that you are not finding your mattress to be comfortable. However, I am glad that you have been able to arrange an exchange of your mattress through our 100-night comfort guarantee.

I have sent you an email as I want to ensure that you can contact me if you do require any further assistance.

Many thanks,

Kishan

Beoordeeld met 5 van de 5 sterren

Our visit to Dreams in Ruislip

Our visit to Dreams in Ruislip was very rewarding lots of helpful advice and the chance to try various mattress's was excellent. Staff very pleasant and helpful especially Kayal.
Look forward to receiving our new bed /mattress.

31 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Knowledgeable staff

The staff were friendly and there was no hard sell. We were shown around in a professional manner and the staff explained everything so well. We were offered hot drinks, it was a very good experience all round

20 september 2024

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