Very helpful and friendly staff - great deal price on mattress - delivered quickly and on time with great communication all through process - and very comfy mattress
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Lees wat reviewers zeggen
The experience was very good until I got this Email that indicates you can't be bothered to get my pronominal correct inside of my actual Email address being a clue. The mattress itself is brillian... Toon meer
We visited the Stafford store at the weekend and had a very warm welcome from Emma who got us straight on the bedmatch machine to tell us what mattress was best for us along with showing us all the be... Toon meer
Walked in to Stafford branch, the sales lady remembered me from browsing previously and the kind of beds I was looking at, albeit 6 months prior! Pointed me in the direction of the perfect bed for me,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Greyfriars Way Retail Park, ST16 2SD, Stafford, Verenigd Koninkrijk
- 01785303531
4,7
Uitstekend
226 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service and knowledge
4 januari 2025
Nobody put a foot wrong
Brilliant customer service from start to finish. I got a really great mattress that suits my body perfectly.
19 januari 2025
The customer care I received from…
The customer care I received from Sally, she explained everything clearly and so far the bed seems perfect.
3 januari 2025
Very impressed with the bed
Very impressed with the bed, my son is very happy with his bed and says it is extremely comfortable and cosy
19 januari 2025
Superb comfortable bed.
From our purchase in Stafford store, the superb delivery and over a week wonderful experience in our new bed.
Thank you Dreams
18 januari 2025
Excellent customer service and…
Excellent customer service and excellent quality of items purchased
18 januari 2025
Excellent short delivery & installation
Excellent short delivery, less than 2 weeks, in time for Christmas.
Amazing installation service. Team removed existing double bed, installed and assembled new double bed & mattress to 3rd floor - all in 30 minutes
10 december 2024
Good Service
good customer service overall and delivery service .Good deal for small double bed for my boy
16 december 2024
Pleasant and knowledgeable staff
Pleasant and knowledgeable staff. We weren't rushed when choosing our mattress. It was a bit more than we wanted to pay but you can't scrimp on comfort, it's a very comfortable mattress.
7 december 2024
Overall very good Good advice about…
Overall very good Good advice about what to choose plus the opportunity to try out the mattress in the shop plus delivered as stated day and time
23 november 2024
Friendly well informed staff.
Friendly well informed staff.
A very comfortable outcome, so far!
15 november 2024
Staff were very helpful
Staff were very helpful, nothing to much trouble and they were patient. I'm happy with my purchase and would not hesitate to recommend Dreams to my friends and family.
15 november 2024
Freindly Staff providing great advice
Great friendly staff with expert advice and fantastic products at a great price point.
10 oktober 2024
Review zonder uitnodiging
Brilliant overall
Brilliant bed and mattress and get so much better sleep now. The staff were lovely and really helpful.
27 september 2024
Staff at dreams were very helpful no…
Staff at dreams were very helpful no pressure put on us at any time. very helpful in helping us choose the product best suited to us both for comfort and financially.
22 september 2024
Helpful advice and guidance given.
15 augustus 2024
Excellent service
We Would just like to thank your delivery men, Our bed and mattress was delivered on time by 2 very polite gentleman they both had protective slippers over there shoes on entering our property, They both had a dreams uniform on and placed our order in the bedroom ready positioned to assemble, Excellent service and a credit to your company, Many Thanks Mr & Mrs Wallace, Derrington, Stafford
31 juli 2024
Review zonder uitnodiging
We visited Stafford store
We visited Stafford store. Staff were friendly and helpful. They helped us to choose a Mattress that would help me to sleep as I have back problems. we purchased a premium mattress. Delivery was agreed and the item was delivered promptly and placed on the bedframe by friendly delivery drivers.
11 juli 2024
Review zonder uitnodiging
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