I think your sales assistant was very helpful. I then was able to find a mattress which fitted my requirements. However when waiting for my receipt the supervisor was called and she did ask did I want... Toon meer
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Lees wat reviewers zeggen
I went to Dreams in swansea. They was fantastic made you feel comfortable even give me a coffee! Went through all the stuff! Ending up with a bed with a built in TV. And 0%APR no point in giving your... Toon meer
Firstly great customer service in store giving you plenty of time to view with no pressure put on you to buy plenty of selection to view aswell,booking delivery was easy with plenty of options for you... Toon meer
Susan welcomed us the moment we walked through the door in a non intrusive manner, introduced us to the sleep match machine and then showed us around the mattresses the machine recommended, answer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 2 Enterprise Retail Park, Llansamlet, SA7 9RF, Swansea, Verenigd Koninkrijk
- 01792981767
4,8
Uitstekend
193 reviews
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A very smooth delivery and a very…
A very smooth delivery and a very comfortable mattress
25 augustus 2024
Staff in Dreams were very friendly
Staff in Dreams were very friendly, helpful and informative. Did not feel rushed or pressurised into purchasing at all. Given plenty of time and privacy to think and discuss. Used sleepmatch to find a range of mattresses suitable for us. Really happy with interest free credit payment options and 100 night guarantee.
Delivery date given on day of purchase and plenty of communication nearer the time to confirm delivery time. Delivery team pleasant and efficient.
Only had the mattress a couple of weeks but all good so far. Less aches and pains so worth the time, effort and money of going to a shop and getting proper advice.
22 augustus 2024
Good service all around
Good service, Starting from sleep match then walking to different mattresses to try and having your purchase delivered at time
11 augustus 2024
A great service
6 augustus 2024
Review zonder uitnodiging
Great buy. Great service.
From the service at the shop to the delivery, it was very easy.
The lady in dreams was very helpful and pleasant. We were kept up to date with the progress of the bed and delivery information was updated as needed.
The delivery crew were lovely, respectful of my property and updated me in the morning of delivery, arriving promptly at the pre arranged time. Excellent service.
4 augustus 2024
Friendly helpful staff
25 juli 2024
Excellent service from dreams
Excellent service from dreams, tested to see what mattress was most suitable which was great. Delivery guys great and assembled bed and took old one away. Could not fault them.
25 juli 2024
Excellent service and excellent quality…
Excellent service and excellent quality of product.
5 juli 2024
Very friendly knowledgeable staff
Very friendly knowledgeable staff, nothing was too much problem, the shop is spotless, the choice of beds is huge, the staff did not pressure us to buy, but was extremely helpful, nothing was to much. Because of the pleasant experience, the quality, choice, competitive prices we would highly recommend Dreams.
13 juni 2024
Review zonder uitnodiging
Bed is comfortable and delivery was…
Bed is comfortable and delivery was quick and polite.
31 mei 2024
First Class Service
From start to finish Dreams gave a first class service. Customer service in the Swansea Store was excellent and delivery was on time and by polite men
All correspondence was correct and feedback was encouraged
31 mei 2024
Very helpful
Very helpful, checked what mattress best to suit both.
Pleasant explained about ottoman bed.
18 mei 2024
Friendly in-store staff
Staff in store were very friendly and helpful.
My daughter is autistic and struggled with the experience but they were very understanding and patient
13 april 2024
Friendly and knowledgeable staff
Friendly and knowledgeable staff, excellent products and service
2 mei 2024
Review zonder uitnodiging
Mattress delivery
Very happy with service received from Dreams. Very helpful informative staff at the Swansea store to the speedy delivery service we received. On day mattress was received delivery men were very courteous, careful with installation and were quick in removing old mattress and installing new. Would order from Dreams again!
23 maart 2024
Excellent from start to finish
Excellent from start to finish. Delivery team was amazing went above and beyond. Would recommend to all family and friends.
29 maart 2024
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