We went to the Taunton branch to purchase a new king size bed and mattress. Once we had walked around the store and viewed the large selection, we sat down at a desk and spoke to the assistant, Pip... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the... Toon meer
Justin and his team in Taunton were absolutely first class. A relaxed and informative introduction to Tempur beds and mattresses (with coffee!). The method of measuring for a suitable bed was interest... Toon meer
We are suspicious purchasers. We try and avoid salespersons. Dreams assistant persuaded us to try their test bed without pressure. It was an odd experience but gave us a list of mattresses to work on... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 3 Riverside Retail Park, Hankridge Way, TA1 2LR, Taunton, Verenigd Koninkrijk
- 01823772479
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
New Mattress
Friendly, helpful assistance leading me to a decision on a new mattress. Lowered by one star because I wasn't given full information about what I was required to do to return my old mattress.
All good
Delivery to door step. You are advised immediately about unpacking and care of mattress and also contact information.
Welcoming
Welcoming, professional. A very satisfying experience all round.
Kind help
Kind help. Got discount on delivery. They understood problems have and helped on things forward. Worth cost on that get and be worth in end.
Bed delivery
Bed is better than expected, it's excellent.
Delivery pair had a challenge to get the bed to its location. They stayed positive and did an amazing job, we can't thank them enough.
Easy shopping
There is a 'sleep match' mattress that weighs and measures your contours, this goes with a brief questionnaire which then generated suitable mattresses. There are plenty of staff who are patient and helpful. A good experience. Im glad I went into the shop rather than buy online.
Right from the start the show room…
Right from the start the show room staff were helpful without being pushy. We managed to get our bed in the sale which was a bonus. The delivery team phoned in the morning to confirm timings and we also had an email the day before. They were friendly and professional. The only thing I had difficulty with was getting a swatch sent to me and difficult to communicate via email otherwise would fully recommend. Both the bed and mattress are of very good quality, sturdy easy to use and comfortable
Lots of beds to choose from in the…
Lots of beds to choose from in the store, very helpful staff dealt with quickly and given a delivery date. Thankyou. Delivery on time 3 friendly helpful delivery men, bed built in no time and wrappings taken away. A great experience regards charl
Friendly delivery men
Friendly delivery men. Delivered within the time promised and were respectful of property.
Very helpful service.
Benny was extremely kind, patient, polite and helpful. She was not overly pushy, she was there to offer good advice when I needed her to be.
I received my divan 2 drawer bed and new mattress today on 01/04/25. The pick up and recycle service was excellent. The delivery drivers were very helpful and polite too.
So pleased with our new bed
So pleased with our new bed. Great advice in the store - really helped us to make the right choice. The bed is good quality and with the storage underneath, practical.
Great service
Excellent experience throughout the process of choosing and buying a new mattress. No heavy sell (unlike other shops). Great delivery team. Highly recommend.
delivery was good and on time
delivery was good and on time. the lads very nice and informative about care for my new mattress. put my old one in a cover and the big strong lad took it down the stairs and it never touched the sides... little joke their. so thank you all very much. elaine davies
del: 10th march 2025 . review dreams taunton
"I recently purchased a mattress from…
"I recently purchased a mattress from Dreams in Taunton, and I couldn’t be happier with my experience! The staff were incredibly helpful and knowledgeable, guiding me to the perfect mattress for my needs. The quality is outstanding—so comfortable and supportive, making a huge difference in my sleep. The delivery was smooth and on time, with excellent customer service throughout. I highly recommend Dreams Taunton for anyone looking for a great night's sleep!"
Excellent
I have been having good sleep since my delivery arrived and I am really happy the money worth my happiness .
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







