Dreams - Watford Reviews 

340
TrustScore 4.5 uit 5

4,6

Unit 1C Colne Valley Retail Park, WD17 2JZ Watford, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Shah in the watford branch was incredibly helpful, knowledgeable, and paitent. Thank you for assisting us in choosing the correct mattress for my mother. Delivery was on time amd staff helpful and... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful in store using computerised measurements. Friendly staff. Delivered as planned very efficient and polite lads who delivered new mattress up two flights of stairs and removed old mattr... Toon meer

Beoordeeld met 4 van de 5 sterren

Shop experience was excellent at Watford. Delivery experience was not great rude driver and made to feel it was all too much effort.

Beoordeeld met 5 van de 5 sterren

Great service from sales lady, no hassling like some shops. Once we decided, she explained everything about the delivery. Plus we were given a free coffee, which considering it came from a machi... Toon meer


Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Matrassenwinkel

Geschreven door het bedrijf

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Geschreven door het bedrijf

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contactgegevens

  • Unit 1C Colne Valley Retail Park, WD17 2JZ, Watford, Verenigd Koninkrijk

  • 01923594324

4,6

Uitstekend

TrustScore 4.5 uit 5

340 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(340)

13.337 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service …

Shah in the watford branch was incredibly helpful, knowledgeable, and paitent. Thank you for assisting us in choosing the correct mattress for my mother. Delivery was on time amd staff helpful and friendly.

28 juni 2026
Beoordeeld met 4 van de 5 sterren

bed delivery

the delivery and installation of the bed went well without any probs. staff were polite and helpful. bed felt comfortable to rest on

23 mei 2026
Beoordeeld met 5 van de 5 sterren

Great service from the store

Great service from the store. Really helpful member of staff. Sorry I can’t remember his name. Order arrived on date and on time. Two very helpful delivery team got the bed set up in no time at all.
All in all a great service

10 mei 2026
Beoordeeld met 5 van de 5 sterren

NEW MATRESS

Being an elderly customer I found the Staff friendly and explained everything clearly.
The guys who delivered my Mattress were on time and so helpful and courteous.

1 mei 2026
Beoordeeld met 2 van de 5 sterren

Very disappointed in the mattress

Very disappointed in the mattress. After only two weeks of use already has big dips and not very comfortable.
However I have had excellent customer service from Dreams, they have dealt promptly with my complaint and replacing the mattress .

8 mei 2026
Logo Dreams - Watford

Antwoord van Dreams - Watford

Good afternoon

Thank you for taking the time to speak to me today. I am so sorry for the issues you have had with your mattress.

I am glad we have come to a suitable resolution on the matter. Should you need any further help or assistance please do not hesitate to contact me.

Many thanks

Peter

Beoordeeld met 5 van de 5 sterren

The ordering process was easy in store…

The ordering process was easy in store having tried out different mattresses.
The communication was excellent throughout the process. The delivery team were professional and answered any queries. They were tidy and removed all rubbish having provided the service to put the ottoman bed together.

7 april 2026
Beoordeeld met 5 van de 5 sterren

The experience was seamless

The experience was seamless, everything was done very smoothly. We had to change the date of delivery and the entire process went off smooth. The delivery staff was very kind, they took good care of our house. They wore cover on their shoes and the installation was done without any dirt on the carpet.

27 maart 2026
Beoordeeld met 5 van de 5 sterren

I had a fantastic experience at Dreams

I had a fantastic experience at Dreams, and I have to give special thanks to Kyle for making it so enjoyable. He was incredibly knowledgeable and took the time to really understand what I was looking for, offering helpful advice without ever being pushy.

Kyle was friendly, approachable, and genuinely nice throughout the whole process, which made choosing the right mattress feel easy and stress-free. His professionalism and customer care really stood out, and it’s clear he takes pride in what he does.

I’m very happy with my purchase and would highly recommend Dreams to anyone, especially if you get the chance to be assisted by Kyle!

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service at Dreams Watford

The staff at Dreams Watford, very helpful, knowledgeable and let us shop at our pace. Impressed also with the quick delivery, and two people who delivered, assembled and explained. Great service all round and we’re very happy with the product.
We should have gone to Dreams before hand.

22 maart 2026
Beoordeeld met 5 van de 5 sterren

Mattress Delivery

I had a Dreams mattress delivered today by Walter and his Co worker. They were friendly and very helpful, my partner is disabled and the team did everything possible to assist me.
They also called, prior to delivery, to give me an updated delivery time.
Excellent service as always from Dreams

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice team and helpful

Very nice team and helpful. Fast easy transaction and got everything we needed and delivered on the day we wanted. Really happy , Fran was so helpful with my elderly parents.

6 maart 2026

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