Shah in the watford branch was incredibly helpful, knowledgeable, and paitent. Thank you for assisting us in choosing the correct mattress for my mother. Delivery was on time amd staff helpful and... Toon meer
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Lees wat reviewers zeggen
Very helpful in store using computerised measurements. Friendly staff. Delivered as planned very efficient and polite lads who delivered new mattress up two flights of stairs and removed old mattr... Toon meer
Shop experience was excellent at Watford. Delivery experience was not great rude driver and made to feel it was all too much effort.
Great service from sales lady, no hassling like some shops. Once we decided, she explained everything about the delivery. Plus we were given a free coffee, which considering it came from a machi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 1C Colne Valley Retail Park, WD17 2JZ, Watford, Verenigd Koninkrijk
- 01923594324
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Great service …
Shah in the watford branch was incredibly helpful, knowledgeable, and paitent. Thank you for assisting us in choosing the correct mattress for my mother. Delivery was on time amd staff helpful and friendly.
Delivery driver rude
Shop experience was excellent at Watford.
Delivery experience was not great rude driver and made to feel it was all too much effort.
Great in store information
Great in store information. Knowledgeable staff. Delivery great too. Two nice helpful guys. All round fabulous service
Great Service all round.
From ordering to delivery, process was smooth and easy to complete. Definitely recommended.
Deilvery men were on time
Deilvery men were on time, friendly and v efficient. Credit to the company. Bed great too.
bed delivery
the delivery and installation of the bed went well without any probs. staff were polite and helpful. bed felt comfortable to rest on
Great service from the store
Great service from the store. Really helpful member of staff. Sorry I can’t remember his name. Order arrived on date and on time. Two very helpful delivery team got the bed set up in no time at all.
All in all a great service
NEW MATRESS
Being an elderly customer I found the Staff friendly and explained everything clearly.
The guys who delivered my Mattress were on time and so helpful and courteous.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Very disappointed in the mattress
Very disappointed in the mattress. After only two weeks of use already has big dips and not very comfortable.
However I have had excellent customer service from Dreams, they have dealt promptly with my complaint and replacing the mattress .

Antwoord van Dreams - Watford
The ordering process was easy in store…
The ordering process was easy in store having tried out different mattresses.
The communication was excellent throughout the process. The delivery team were professional and answered any queries. They were tidy and removed all rubbish having provided the service to put the ottoman bed together.
The experience was seamless
The experience was seamless, everything was done very smoothly. We had to change the date of delivery and the entire process went off smooth. The delivery staff was very kind, they took good care of our house. They wore cover on their shoes and the installation was done without any dirt on the carpet.
I had a fantastic experience at Dreams
I had a fantastic experience at Dreams, and I have to give special thanks to Kyle for making it so enjoyable. He was incredibly knowledgeable and took the time to really understand what I was looking for, offering helpful advice without ever being pushy.
Kyle was friendly, approachable, and genuinely nice throughout the whole process, which made choosing the right mattress feel easy and stress-free. His professionalism and customer care really stood out, and it’s clear he takes pride in what he does.
I’m very happy with my purchase and would highly recommend Dreams to anyone, especially if you get the chance to be assisted by Kyle!
Great service at Dreams Watford
The staff at Dreams Watford, very helpful, knowledgeable and let us shop at our pace. Impressed also with the quick delivery, and two people who delivered, assembled and explained. Great service all round and we’re very happy with the product.
We should have gone to Dreams before hand.
Mattress Delivery
I had a Dreams mattress delivered today by Walter and his Co worker. They were friendly and very helpful, my partner is disabled and the team did everything possible to assist me.
They also called, prior to delivery, to give me an updated delivery time.
Excellent service as always from Dreams
Very nice team and helpful
Very nice team and helpful. Fast easy transaction and got everything we needed and delivered on the day we wanted. Really happy , Fran was so helpful with my elderly parents.
I’m loving my new Mattress very…
I’m loving my new Mattress very comfortable it was Worth the money
I was greeted by the sales person Amir…
I was greeted by the sales person Amir and he was very helpful and gave me a good deal and lot of freebies.
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