Dreams - Watford Reviews 

From start to finish all the assistants were very helpful and professional. From choosing a mattress in the store to its delivery was quick and efficient. The delivery team were also very helpful and made the experience of getting a large mattress up a small stairway easy and stress less.

Great service from sales lady, no hassling like some shops. Once we decided, she explained everything about the delivery. Plus we were given a free coffee, which considering it came from a machine, was very nice.

The delivery was well communicated with texts and a call, and delivered within the time quoted.

The bed itself is great and although required some assembly, was easy to do.

Overall a good experience.

Massive choice of beds to suit every need. Would use again with total confidence.

Darren was very helpful to me and my mum, getting my unwell mum the best bed possible. Appreciate it alot

We love this shop. Always feel welcome and we'll looked after. The staff are all very knowledgeable, friendly and accommodating. Highly recommend. Products are top notch too. Very happy with our super king ottoman recently purchased and our tempur cool touch mattress bought last year. Can't fault the service at all. Try them for yourselves.

Came in week, delivered on time and polite

The staff were really helpful and caring. The delivery arrived on schedule…. All went seamlessly!

The mattress is amazing and from start to finish there have been no hiccups!

Great service! efficient fast delivery

Fantastic great mattress and great customer service

Excellent range of products, supported by good product details. Very knowledgable and supportive staff member that dealt with our order. Queries and company procedures were dealt with and we felt happy to have placed an order.

The sales person was knowledgeable and helpful. The store at Watford is spacious and well lit.

Great service,good communication and delivery as notified.

kyle has only been there for three months yet he was very knowledgeable about our product

Sales people were extremely helpful and knew what they were talking about

Order delivered on time with two lovely and cheerful guys even at 7am!
The bed is very comfortable and I sleep better in the bed.
I would recommend dreams any time.

Amazing service from sales to delivery. Delivery guys were amazing. As promised they took the bed upstairs and fitted including the headboard. The best part was the delivery time was punctual and they informed in time for their arrival. Amazing service throughout

Good service from purchase to delivery. Would recommend.

Ordering and delivery was very efficient. It looked extremely well made.

I have rotated the Mattress each week as directed. But unfortunately after less than 4 weeks it's gone from being comfortable to having a dip right in the middle of the Mattress. So I bought a mattress topper from Dunelm as the mattress is giving me pain in my hip when I try to sleep on my side. Unfortunately didn't help. As the mattress has sunk in the middle. The support were its needed ie the middle of a body is just not there.

I paid for extra insurance in case of a problem in next 8 years..... have not even got to 8 weeks!

So as disappointed as I am.... and embarrassed to make a fuss I will be contacting Dreams on Monday to explain the problem.

Purchase and arrangements for delivery were easy, with date and time slot made clear. Salesman agreed that double mattress would be carried to bedroom upstairs, but delivery men would only leave it at the bottom. My wife and granddaughter had to struggle and push it upstairs on their own. Probably would have given more stars but for this letdown.