The delivery was on time and in perfect condition with a minimal amount of packaging. We had three of the steaks and put the other three in the freezer for another time. We thoroughly enjoyed the s... Toon meer
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Pacel arrived on time very well packed and insulated the cumbrian sausages were really tasty Wiltshire ham was 5 star lean and delicious 😋 haven't tried the rest yet but will be ordering again... Toon meer
Bedrijf heeft geantwoord
I have been a big fan of DukesHill bacon in the past, especially its proper dry cure without shrinkage or white stuff. But over the last few months it seems to have gone through a change - more like e... Toon meer
Our order arrived on the day we requested beautifully packed and presented. A delightful touch was the addition of a gift of delicious artisan sourdough bread - thank you. The ham hock terrine was exc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Delicatessenzaak
- ook in
- Boodschappenbezorgdienst
- Gourmet kruidenierswinkel
- Hamwinkel
- Slagersdelicatessenzaak
- Vleesproductleverancier
Geschreven door het bedrijf
Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.
Why Dukeshill
Geschreven door het bedrijf
- Our aim is always to exceed your expectations.
- We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.
Free delivery on orders over £40
All our products are sent to you fresh and securely packed by next working day delivery
All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team.
Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.
For further information please visit our website.
Contactgegevens
Verenigd Koninkrijk
- help@dukeshillham.co.uk
- www.dukeshillham.co.uk
4,3
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24K reviews
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Very good very pleased with service and…
Very good very pleased with service and products 😀
13 oktober 2026
The food is top quality and the service…
The food is top quality and the service is great. I have been a customer for many years and quality of the food has been consistently high.
12 oktober 2026
Antwoord van DukesHill
Thank you so much for your wonderful review!
It's absolutely lovely to hear that you've been a loyal DukesHill customer for so many years, and we're delighted that you've continued to enjoy both the quality of our food and the service we provide.
Knowing that we've consistently met your expectations over the years really does mean a great deal to us. We take enormous pride in the quality of our products, so it's especially rewarding to hear such lovely feedback from a long-standing customer.
Thank you again for your continued loyalty, kindness and support. Customers like yourself are what make everything we do so worthwhile!
We look forward to welcoming you back for many more delicious years to come!
Kind regards,
The DukesHill Team
Delivery on time
Delivery on time. The meat was really great, and the bacon was delicious and how it used to be years ago before packed in water.
21 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We're delighted to hear that your delivery arrived on time and that you thoroughly enjoyed the quality of our meat and bacon!
It's particularly wonderful to hear you describe our bacon as being just like it used to be years ago. That's such a lovely compliment, as we're incredibly proud of our traditional curing methods and the care that goes into producing bacon with that authentic, delicious flavour.
It's always rewarding to know that our products bring back memories of how good food used to taste!
Thank you again for your kind words and support. We really appreciate it and look forward to welcoming you back for more delicious treats soon!
Kind regards,
The DukesHill Team
I had a cooked ham from tihis company…
I had a cooked ham from tihis company aroubd Christmas last year. It was delivered perfectly and lasted for quite a while. Firstly I’ve spoken to the company and was hugely disappointed either the woman’s response. My “ meal” was delivered to my front door, the box was more than slightly broken. It was displayed if no one in ( which I was) thrrr was an actual description to put co it in garage. When I opened tkt box, the creamed leeks were all over thr container and the container was split and therefore spilled. I rang the company and got a lady who as I said offered me £8.50 refund for the leeks. I was so surprised that I said yes. The whole meal consisted of mashed potatoes/ 2 Lamb fillets and the leeks, all ruined due to the attitude and what I had to clear from inside the container. Most dissspointed. Probably won’t deal with them again.
12 oktober 2026
Fantastic service and incredible meat
Fantastic service and incredible meat. I chose a ham that I cooked myself, the whole family said it was the best they’d had and I’ve been cooking ham for years! It really is special, I wouldn’t have it from anywhere else!
24 december 2025
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your absolutely wonderful review!
We're thrilled to hear that you enjoyed your ham so much, and what an incredible compliment to hear that your whole family thought it was the best they'd ever tasted!
Especially coming from someone who has been cooking ham for years, that really does mean a great deal to us. We take enormous pride in the quality of our hams and the traditional methods used to prepare them, so it's lovely to know that all that care and attention has made such a difference.
We're also delighted that you were so pleased with the service you received!
Thank you again for your lovely words and continued support. Hearing that you wouldn't buy your ham anywhere else is one of the nicest compliments we could receive!
We look forward to being part of many more delicious family meals and special occasions!
Kind regards,
The DukesHill Team
Outstanding product, miffed about the delivery.
I treated myself to a genuine A5 Wagyu Ribeye. It was outstanding, I cannot fault it one bit. However, I cannot give 5 stars because you were let down by DPD on the delivery. There were very clear instructions given (some of which were printed on the box itself). My wife was home all day. The delivery driver did not ring the door bell. Did not use our "safe delivery place" instructions and basically left the box with a £105 steak in it on top of a wheelie bin that was temporarily in my drive way. If it had been bin collection day it would have definitely been taken, fortunately it was not. The product was nothing short of spectacular, exceeding expectations, and there was a welcome free gift included also which was much appreciated. But I would be nervous about ordering again based on the poor delivery service provided to you by your courier.
15 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for taking the time to leave such a detailed and honest review!
Firstly, we're absolutely delighted to hear that you enjoyed our A5 Wagyu Ribeye and that it exceeded your expectations! It's wonderful to know that you found it so spectacular, and we're pleased you enjoyed the complimentary gift too.
However, I'm genuinely sorry to hear about the disappointing delivery experience. Given the value of your order and the clear instructions you had provided, it's completely understandable that you were frustrated to find your parcel left on top of a wheelie bin, particularly when your wife was home to receive it.
This certainly isn't the standard of delivery we expect from DPD, and I'll make sure your feedback is passed on to our courier team so that the driver's actions and failure to follow your instructions can be reviewed.
We completely understand why this experience has left you hesitant about ordering again, and that's incredibly disappointing for us to hear, especially when you enjoyed the product so much.
We sincerely hope you'll give us another opportunity to restore your confidence, as we'd love for your next experience to be exceptional from the moment you place your order right through to delivery.
Thank you again for your kind words about our Wagyu and for bringing the delivery issue to our attention. Your feedback really is appreciated.
Kind regards,
The DukesHill Team
A gift was delivered promptly
A gift was delivered promptly. The recipient was pleased however, said that the packaging on the biscuits was damp because the packet had been placed next to the frozen meat pack.
16 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for taking the time to leave us a review!
We're delighted to hear that your gift arrived promptly and that the recipient was pleased with it!
However, I'm very sorry to hear that the biscuit packaging arrived damp due to being packed alongside the frozen meat. This certainly isn't how we would want any of our products to arrive, particularly when they're being sent as a gift.
I'll make sure your feedback is passed on to our warehouse and packing teams so they can review how different products are positioned and protected within our parcels to help prevent this from happening again.
We really appreciate you bringing this to our attention, as it's important to us that the presentation and packaging reflect the quality of the products inside.
Thank you again for choosing DukesHill for your gift. We hope the recipient thoroughly enjoyed their treats, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
on the rare occasion your wares are not…
on the rare occasion your wares are not quite up to scratch you quickly correct the situation to my complete satisfaction...it is a pleasure to shop with you.
14 oktober 2026
Antwoord van DukesHill
Thank you so much for your wonderful review!
It's incredibly lovely to hear that you enjoy shopping with us and that we've been able to put things right whenever something hasn't quite met your expectations.
Whilst we always strive to deliver the very best quality and service, we understand that occasionally things don't go quite to plan. What matters most to us is making sure our customers feel valued, listened to and well looked after, so your kind words really do mean a great deal to the whole team.
We're truly grateful for your continued support and for giving us the opportunity to make things right when needed.
It's an absolute pleasure having you as a customer, and we look forward to welcoming you back for many more delicious treats!
Kind regards,
The DukesHill Team
Lovely tasting bacon
Lovely tasting bacon , slightly too salty.
16 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for taking the time to leave us a review!
We're delighted to hear that you enjoyed the flavour of our bacon, although we're sorry you found it a little too salty for your taste.
We really appreciate your honest feedback and will be sure to pass your comments on to our product team for consideration.
Thank you again for choosing DukesHill. We hope to welcome you back soon!
Kind regards,
The DukesHill Team
Simply the best
Simply the best. The Chicken & Ham Hock Pies were packed with filling all encased with a great tasty pastry.
17 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you enjoyed our Chicken & Ham Hock Pies and found them packed with delicious filling and perfectly complemented by the tasty pastry!
"Simply the best" is such a lovely compliment, and it really means a great deal to us.
Thank you again for your kind words and support. We look forward to welcoming you back for more delicious treats soon!
Kind regards,
The DukesHill Team
Easy ordering and prompt delivery…
Easy ordering and prompt delivery service, on time and in full.
Quality was as described, and expected.
15 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We're delighted to hear that you found ordering easy and that your delivery arrived promptly, on time and with everything included as expected.
It's also wonderful to know that the quality of our products lived up to your expectations. Providing delicious food and reliable service is something we take great pride in.
Thank you again for choosing DukesHill. We really appreciate your support and look forward to welcoming you back soon!
Kind regards,
The DukesHill Team
Excellent Quality Food!!
I am extremely satisfied with how excellent the quality of the food has been. I wish I had found Dukes Hill sooner!!. The quality of the food is excellent. I have only ordered on 2 occasions and each delivery has been very good. The packaging is excellent and nice that DPD is used.
15 oktober 2026
Antwoord van DukesHill
Thank you so much for your wonderful review!
We're absolutely delighted to hear how much you've enjoyed the quality of our food and that both of your deliveries have been such positive experiences.
It's especially lovely to hear that you're pleased with our packaging and delivery service too. We always want our customers to receive their products in perfect condition.
We're so pleased you've discovered DukesHill, and we look forward to providing you with many more delicious orders in the future!
Thank you again for your lovely feedback and support.
Kind regards,
The DukesHill Team
Tragedy of errors
The replacement ham still had, on 17/10/26, a best before date of 4/10/26. While this may simply be a labelling error, my guests are unwilling to take the risk. Delivery, by dpd, was extraordinarily bad, the ham, and another unrelated item, being left outside the front door of our flat complex, effectively in the street. This was despite there being, in very close proximity, an intercom system (easy to use) that would have enabled the Delivery agent to contact us in order that we could let him in to effect the delivery properly. I was sent an email photographically demonstrating this 'delivery', one that I did not immediately see so that the product's residency in the street gave ample time for its theft, had anyone been so minded.
I am surprised that I feel able to award 2 stars: I might be inclined to downgrade that, if I should be ill having consumed some of it.
17 oktober 2026
Antwoord van DukesHill
Thank you for taking the time to share your experience with us.
Firstly, please accept our sincerest apologies for the continued disappointment and frustration you have experienced with your Dukeshill order, particularly as this was already a replacement intended to resolve an earlier issue.
We completely understand your concerns regarding the best-before date displayed on the replacement ham. To receive a product on 17th October displaying a date of 4th October is understandably worrying, especially when you were planning to serve it to guests.
Whilst this may be the result of a printing or labelling error, we fully appreciate that you and your guests should not be expected to take any risks or simply accept reassurance without the matter being properly investigated.
I can confirm that a member of our Customer Service team has reached out to you directly regarding the ham, as we want to ensure your concerns are addressed and an appropriate resolution is provided.
We will also ensure that your feedback regarding the date labelling is passed to our quality and production teams for investigation. Product safety is extremely important to us, and we recognise the need to provide customers with accurate and reliable information.
We are equally disappointed to hear about the way your replacement was delivered by DPD.
Leaving a perishable parcel outside the entrance to a block of flats, effectively on a public street, without attempting to use the nearby intercom is completely unacceptable.
We appreciate that this left your order exposed to potential theft and raised further concerns about how long the ham may have been left unattended. You should not have had to discover its whereabouts through a delivery photograph rather than having it handed over appropriately.
We will ensure that this feedback is raised with our courier so that the circumstances surrounding the delivery can be reviewed.
What makes your experience particularly disappointing is that you have encountered problems not only with your original order but also with the replacement we arranged to put things right. We fully recognise how much this has affected your confidence in Dukeshill.
We are also concerned by your comments regarding having consumed some of the ham. If you have any concerns about its safety, we would advise against consuming any more of the product until the date and batch information have been properly verified. If you become unwell, please seek appropriate medical advice.
We genuinely appreciate you bringing these matters to our attention, and we are very sorry that what should have been an enjoyable experience has instead become a series of disappointments.
Please accept our sincere apologies once again. We hope that our team's direct contact will help bring this matter to a satisfactory resolution and provide the reassurance you deserve.
Kind regards,
The Dukeshill Team
we will start with the delivery first class date and time spot on
we will start with the delivery very exact on timing wehave tried the sausage well made and tasty gammons very nice not to salty trying the beef this sunday lunch so far well fed and many thanks will reorder in the future william
14 oktober 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review, William!
We're delighted to hear that your delivery arrived right on time and that you've been enjoying our sausages and gammon. It's wonderful to know you've found everything tasty and full of flavour!
We hope you enjoy the beef just as much for your Sunday lunch, and we're so pleased to hear that you'll be ordering from us again.
Thank you for your kind words and support. We look forward to welcoming you back soon!
Kind regards,
The DukesHill Team
Antwoord van DukesHill
Thank you so much for your lovely review!
We're delighted to hear that you've enjoyed the quality of our food and that you've been pleased with both the packaging and speedy deliveries.
It's wonderful to know that everything has met your expectations, and we really appreciate you taking the time to share your positive experience.
Thank you for choosing DukesHill, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Fantastic Quality
I've been buying for a few years Now, the best of English Cuisine. The care and detail to the delivery service is top Notch.
14 oktober 2026
Antwoord van DukesHill
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you've been enjoying our products for several years and that you consider them among the best of English cuisine. What a lovely compliment!
It's also fantastic to know that the care and attention we put into our deliveries hasn't gone unnoticed.
We truly appreciate your continued loyalty and support, and we look forward to providing you with many more delicious experiences in the future!
Kind regards,
The DukesHill Team
Arrived on time but out of date again
Arrived on time but out of date again
04/10/26 when only ordered on 11/10/26
Sent me a new on arrived 16/10/26 again best before 04/10/26
This wrong can’t ask us to accept this
13 oktober 2026
Antwoord van DukesHill
Thank you for taking the time to share your experience with us.
Firstly, please accept our sincere apologies for the concern and frustration caused by the dates displayed on your products, particularly as you have now experienced the same issue with both your original order and the replacement.
We completely understand why you would be unhappy to receive products displaying a best-before date of 4th October when your original order was not placed until 11th October.
From the information provided, we believe this may have been a printing error with the date labels, rather than an issue with the products themselves. However, we appreciate that this is something that needs to be properly investigated and verified, particularly as the same date appeared on your replacement.
We would never expect our customers to simply accept products displaying incorrect dates without a satisfactory explanation and reassurance regarding their quality and safety.
I understand that a member of our Customer Service team has already reached out to you directly to discuss your concerns and help resolve the matter.
Please be assured that your feedback will also be passed to our quality and production teams so that the labelling issue can be investigated further.
We sincerely apologise once again for the inconvenience and disappointment caused. You should be able to order from Dukeshill with complete confidence in the quality and labelling of our products, and we are sorry that we have fallen short of those expectations.
Thank you again for bringing this to our attention and for giving us the opportunity to put things right.
Kind regards,
The Dukeshill Team
Antwoord van DukesHill
Thank you so much for your lovely review!
We're delighted to hear that you've been pleased with the excellent quality of our products and our speedy delivery service.
We really appreciate your kind feedback and support, and we look forward to welcoming you back for more delicious treats soon!
Kind regards,
The DukesHill Team
Service and Ham at its Best
Our order arrived on the day we requested beautifully packed and presented. A delightful touch was the addition of a gift of delicious artisan sourdough bread - thank you. The ham hock terrine was excellent, very good quality, very tasty with a wonderful consistency.It made a superb addition to an informal lunch with family and friends. So all in all an excellent experience.A big thank you and we can`t wait till our next order
13 oktober 2026
Antwoord van DukesHill
Thank you so much for your wonderful review!
We're absolutely delighted to hear that your order arrived beautifully presented and on your chosen delivery date.
It's especially lovely to know that you enjoyed the artisan sourdough bread and that our Ham Hock Terrine was such a hit at your family lunch!
We really appreciate your kind words and continued support. It's always a pleasure to know our products have helped make a special occasion even more enjoyable.
Thank you again for choosing DukesHill, and we look forward to welcoming you back for your next order!
Kind regards,
The DukesHill Team
Excellent quality of produce
Excellent quality of produce. Safely wrapped and transported via courier.
In the unlikely event something does go wrong it is attended to immediately with no fuss.
8 oktober 2026
Antwoord van DukesHill
Thank you so much for your lovely review!
We're delighted to hear that you've been pleased with the quality of our products and the care taken with packaging and delivery.
It's especially wonderful to know that you feel confident in our customer service team should anything go wrong. We always strive to resolve any issues quickly and with as little inconvenience as possible.
Your trust and support mean a great deal to us, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
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