Ecoway Renewables  Reviews 

Outstanding service, great flexibility, and genuine care for the customer!
​I had a fantastic experience with TAGG Energy Solutions (TAGGAS) for my heat pump and energy installation. From the very beginning, their customer service stood out completely compared to the big national suppliers.
​When I originally approached Octopus Energy, they were rigid and refused to accommodate my layout, insisting that the hot water cylinder couldn’t go where I wanted it. TAGGAS, on the other hand, listened to my needs and went above and beyond. They were genuinely flexible and caring, making sure the job was done properly by placing the cylinder tank right up in the loft, exactly as I requested, which saved valuable living space in my home.
​The team worked hard, kept communication open, and showed that they truly care about customer satisfaction rather than just pushing a standard one-size-fits-all job. Highly recommend TAGGAS to anyone looking for a tailored, professional heat pump installation

From the start, everyone has been absolutely brilliant.

Initial assessment/discussion - very knowledgeable, insightful and welcomed all questions.

Engineers prior to installation- Very clear, consist and friendly. Happy with all proposed work.

Installation team - Very proactive & efficient. Clearly the team works very hard and well together. Answered all questions & advised all relavant information throughout. Team was lovely and no issues throughout. Very happy with the installation team.

Customer service - Always very welcoming. Answers all questions. Great updates and communication. Easy to contact if needed.

Overall, everyone at Ecoway Renewables has been very professional, informative, friendly and efficient.

We are very happy with our installation the lads who fitted our system and the electrician were excellent and extremely professional the finish was exceptional thank you will rob and cam

Guys were great tidy installation on time arrival worked hard in difficult condition because of very hot weather system working fine all happy
Regards colin

They were fabulous from start to beginning. Felt they were completely honest, didn't hard sell. Gave lots of information and support. Brilliant experience. Special Thanks to Kelly, Luke my installer, Charlie, Jamie and Rhys

Excellent support and follow up from Taggas! Some installation problems but the problem solving and quick thinking of Luke was brilliant. He clearly explained every change and step throughout the process. He also took the time to throughly explain the system at the end of installation, even mentioning extra details I should be aware of!

Jack was very polite when he arrived and throughout! He was thorough in his work and explained everything perfectly. Bonus points- He didn’t mind psychopath Sally asking him lots of questions and explained everything to her as well! Very happy customer and very grateful for his service and his advice! Thanks Jack! X

After getting a few quotes, I went with Ecoway Renewables and I don't regret it. They’re a professional, well-established company, and my installation was finished in just 2 days.

Everything was delivered on time, and the installation team turned up promptly.

Cam and leon were friendly, hardworking, and happy to answer any questions I had. The work was carried out quickly and efficiently, and everything went smoothly from start to finish. They clearly take pride in what they do, and it was great to see how pleased they were when the system was commissioned.

I’d happily recommend TAGGAS and their excellent team.

TAGGAS, what a great company! From Charlie who first visited us (absolutely first rate!) to Saul and the team of fitters and Jamie, Kelly and Kat who we have spoken to on the phone, we have nothing but praise. We’ve had Solar Panels and a battery fitted and there is a huge comfort in knowing that their involvement has not ended. They will follow up regularly for a while with looking at our system and making sure not only that we understand it but that it is set up and working at its best for our home. Thank you everyone involved.

Ecoway Renewables installed an air source heat pump in our 1960s two-storey bungalow. The overall experience was very positive. They worked closely with us to plan the installation in great detail and ensure it met our needs. The installation was completed in just two days, and the system (Ideal HP290) has been operating very efficiently. We are very pleased with the quality of the work. I would highly recommend Ecoway Renewables to anyone considering an air source heat pump installation.

Excellent, friendly and considerate service from Josh and Dave. Good product, effective installation. Well supported from Kelly at head office. Thanks to everyone

Hard working, respectful installers with good communication. Some of the work on the final heat loss survey has been slow but otherwise all round great. Also fast to start the work. The pump tech seems great.

After waiting 2 months for Octopus to come and do a survey just to tell us they could not install a heat pump I was left a bit lost. A bit of googling later and ecoway were recommended as a company in the area. A quick email and phone call later and they were booked in to do a survey the following week. Less than a month later and the install was complete. All staff have been friendly and helpful. The install itself took a little longer than originally planned but everything was communicated clearly and I am very happy with the result.

Great service overall. Everyone was informative and helpful. Really good communication every step of the way. Very happy so far with my heat pump. Taggas are a great team and would highly recommend.

Excellent service, very efficient and courteous workers.
When they left the house, you couldn't tell they had been in.
First class

Had a full rip out of an antiquated Backburner 1 pipe system. Everything removed and a full new install of a combi boiler and all new radiators.

From start to finish it took Rob and Fraser 2 days. 1 hour after they left, the house looked asif nobody had been to work. Left everything spotless, all the flooring put back in place ect.

Very happy with the price. We initially enquired for a air heatsource pump but decided it wasn't for us. I mention this as the initial heat loss checks and design made for the heat source pump (as each one is bespoke to your house hold), taggas were incredibly professional in each stage and made a very clear pdf schematic of the design to show what we could expect.

I'd highly recommend them for either retro fitting of a heat source pump or combi boiler system.

Only moved 3 months ago and have had alot of stress about getting the new heating system of how intrusive it would be and damaging to the house. I was genuinely taken back at how unenvaisve the process was. We had running water and toilets back after the first day so we could cook ect.

Ask for Rob and Fraser. Top top blokes based in Mansfield/ nottingham.

A fantastic company to have working for you. From planning to ongoing support TAGGAS excelled above and beyond. Tim was super informative and cared about the work they did. This was noticed throughout the process and within the fitting team too. Cameron and Robby did the main fitting of the system, showing great enthusiasm for a good job whilst being meticulous to every small detail. Thank you guys! Please feel free to use us for recommendations anytime.

We picked Ecoway Renewables after getting quotes from three other Heating companies. Our house is a 17th century stone farmhouse with three foot thick walls. The installation team struggled to drill these walls and run pipes, but they persevered and did an amazingly neat job. The team were friendly and courteous and very hard working. The whole job looks really fantastic. I would recommend Ecoway Renewables without reservation.

The team were great. Always on time, professional and cleaned up after themselves. Ross, Leon and Jamie were our installation team. The after service was also very good and payment wasn't requested until fully completed. Phil also spent time with us after installation to go through everything to get most efficiency and make sure it works for us. The vaillant heat pump has lived up to expectations and the connection to our underfloor heating was seamless. Definitely recommend, you would be in safe hands.

We had a complete system installed, it took 3 days, the two installers and the electrician were great, very friendly and happy to explain everything, they were patient with the kids, and we are very happy with the results. Highly recommended.