My three year old grand-daughter was delighted with her fairy wand, exactly as requested from Father Christmas (even though she hasn't managed any magic yet). The ordering was easy and efficient and... Toon meer
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Lees wat reviewers zeggen
I recently purchased from family nation site for the first time and I am BLOWN AWAY by their service and products!! AMAZING!!! Absolutely love love love what they are doing and offering shipping wor... Toon meer
I ordered a very limited edition Stapelstein from FamilyNation since it was sold out everywhere in Germany. Only two hours after placing my order, I received a confirmation that my order is being... Toon meer
Bedrijf heeft geantwoord
Ottima esperienza! Cercavo un passeggino gemellare di marca bugaboo praticamente introvabile ovunque, anche sullo stesso sito del produttore, qui l'ho trovato assieme ad un'ottima assistenza clienti (... Toon meer
Bedrijfsgegevens
Over Family-Nation.com (Baby Store - NOT Family Gift Nation)
Geschreven door het bedrijf
WE ARE NOT FAMILY GIFT NATION. We are a children's and baby store based out of Firenze, Italy. We have no link at all with Family Gift Nation.
We kindly ask that you do NOT leave a review here if you purchased from Family Gift Nation.
Please leave a review ONLY if you purchased from us - at Family Nation, Italian Children's store.
We have created Family Nation as a guide for parents like us who appreciate both style and substance – who find that having a child opens more doors in their lives.
We provide a hand-picked range of goods to help families live well and look good as individuals and as a unit. Family Nation serves as a global reference point for contemporary parenting – a place where new and renewed lives are nurtured and cherished.
In Family Nation we have brought together a curated collection of the best baby and maternity brands and designers from across the globe. We aim to help families and parents choose for themselves and their children goods and clothing that are beautiful, functional and innovative - which help us appreciate the joyful chaos of family life!
We hope that Family Nation will contribute to making your life and that of your family easier, beautiful and enjoyable.
Contactgegevens
Via Bolognese 49R, 50139, Firenze, Italië
- +39 055 490 545
- info@family-nation.com
- www.family-nation.com
4,1
Goed
242 reviews
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Very good first purchase experience
Excellent customer service. Good communication. Kept customer informed about purchase status. Trust worthy customer representatives. Product shipped on schedule.
31 juli 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hi Willina, thanks for the excellent feedback :) Emily - Family Nation
A very pleasant experience.
It was very easy to make a purchase, clear information, no delays and just brilliant products we have received. Thanks for doing a good job!
31 juli 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hi Alexandra, thanks for the excellent review :) Emily - Family Nation
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Thank you for sharing you opinion Martha :) See you soon. Emily - Family Nation
Fast shipping and great customer service!
Fast shipping to US and great customer service. I will shop again with Family-Nation.
6 juli 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello, thanks for your feedback. Happy to know that you like shopping on Family Nation. See you soon. Emily - Family Nation
Go for it!
I was very happy to see the company was very professional. Totaly easy to order and pay by credit card. Delivered in a few days, sooner than expected, packed in a well-protected box. I would highly recommend it to anyone!
13 juni 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hi Andrea, thanks for the excellent review :) Emily - Family Nation
Great service
Very fast service with good communication, well packaged and lovely item. Very happy with service.
7 juni 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Jenny, happy to know that you are happy with us. See you soon. Emily - Family Nation
Good service
Great website ! Great service ! Items arrived quickly as describe ! Great choice !
27 mei 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Marie, thanks for the amazing words :) Happy to meet your expectations :) Emily - Family Nation
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Emily, thanks for the review. Knowing what our clients think of us helps us give a better service. Emily - Family Nation
This company provides truly excellent service.
I have been incredibly impressed by the quality of the service offered by Family-Nation. The personal assistance given by Aidan of this family run business reinforces the assumption that family run businesses care about their clients much more than major corporations!
20 april 2016
Review zonder uitnodiging
Pleasant purchase experience !
It is a pleasant purchase , good quality products and efficient courier service!
16 april 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hi, thanks for the excellent review :) Emily - Family Nation
Great company
Great offers and the live chat made it easy to communicate with them and ask various questions about the product. I could also track my order and even when I changed my mind about a certain product I received a quick refund hassle free.
11 april 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Jasmine, thanks for the amazing words :) Happy to meet your expectations :) Emily - Family Nation
New Customer - New Favorite
I'm happy with all of it, - range of products and delivery.. thank you..!
26 maart 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello, thank you for sharing you experience with Family Nation. Emily - Family Nation
Speedy delivery
I live in England and it was fantastic to receive this package within a few days of the order. I was very impressed.
it gets 4 star because the box arrived damaged, it was a shame, since it was a gift. The goods inside were fine and no complaints there.
9 maart 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Dear Popina,
thank you very much for your kind review! It is wonderful to hear that we have been able to impress you!
Regarding the damaged box, we truly apologize. Thank you fro updating us about the problem, we will find a solution with our warehouse and the courier in order to avoid it in the future!
We are sending you a Gift Certificate by email to say sorry :-)
Thank you very much!
Alle the best,
Sofia - Family Nation
Highly recommended company and products
Amazing customer service and products. Really good quality and value for money.
9 maart 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Silvia, thanks for these wonderful words. Emily - Family Nation
Parfait
Le livraison était très rapide depuis l'Italie. Le prix était intéressant. Le produit me plaît beaucoup.
9 maart 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Merci :) Emily - Family Nation
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello, thanks for this good review :) See you soon. Emily - Family Nation
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello, thanks for the feedback. Emily - Family Nation
Excellent customer service
I ordered the QUINNY Moodd and it was delivered by FedEx. As soon as the order was placed I received a call from Aidan Cox explaining everything to me about the QUINNY moodd which I found very helpful. Excellent delivery time. I had one very minor issue with the front wheel (possibly due to shipping) but they resolved it in no time, sending me a brand new part again using FedEx whom I think are excellent! Their online chat facility is very good and they reply almost instantly. Would highly recommend them.
21 januari 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Sahar, thanks for this amazing words :) Happy to meet your expectations :) Emily - Family Nation
Very forthcoming costumer service! Great product!!
Initially the wrong item was send. We received the correct item within a day and we didn't have to go through the trouble of shipping the wrong item back. Costumer service was very friendly and helpful. Because of the quick response and kindness I give 5 stars. Makedo is easy to use and only fantasy is the limit. Our 9 year old son loves it because his cardboard houses are now sturdy.
10 januari 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Jeannette, happy to know that your experience with Family Nation was good. We do our best to help clients in every moment of the purchase. Thanks for this great review. Emily - Family Nation
Family Nation
I had a fantastic experience purchasing from Family Nation. The team is very friendly and they responded to my emails promptly. My product arrived on time to Australia via courier.
10 januari 2016
Review zonder uitnodiging
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Hello Sam, thanks for this feedback. Great to know that the product arrived on time in Australia. Emily - Family Nation
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