Finance of America Reverse Reviews 

623
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

They advertise that the reverse mortgage has changed and improved for the consumers benefit. That is a total misrepresentation. Yes it has changed but not for the better!! The Loan to value ratios a... Toon meer

Beoordeeld met 1 van de 5 sterren

Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... Toon meer

Beoordeeld met 1 van de 5 sterren

Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... Toon meer

Beoordeeld met 5 van de 5 sterren

We had AMAZING experience! Daniel Krueger in California is top notch. No high pressure or evasive behavior that you find with other companies. The whole process was carefully explained and follow thr... Toon meer

Bedrijfsgegevens

  1. Hypotheek
  2. ook in
  3. Financiële instelling

Geschreven door het bedrijf

NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

623 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(623)

8 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

I HAVE HAD COMMUNICATION WITH SOME…

I HAVE HAD COMMUNICATION WITH SOME PERSON IN REVERSE MORTG. HOWEVER I'M NOT SURE THIS IS THE COMP. WHATEVER

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Richard,
The company you spoke with was us and I hope you had a great experience with one of our reps.
Please let us know if there is anything we can do for you.

Beoordeeld met 1 van de 5 sterren

I haven't used you.

30 september 2021
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Antwoord van Finance of America Reverse

Hi Mary,
I'm sorry to hear that. I hope you will keep us in mind for any future reverse mortgage needs.

Beoordeeld met 5 van de 5 sterren

I think the five star says it all there…

I think the five star says it all there is no logic in anything beyound that.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Bernard,
I agree! Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear it was 5-star worthy!
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

just try to refinance when you retire

Well I thought I would be lost. A reverse mortgage is just the thing a 69 yr old needs. When you retire, if you need to refinance try to get a conventional mortgage.(HA HA)

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Mark,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear you found success in working with us!
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

My lender was a pleasure to work with

My lender was a pleasure to work with. He was knowledgeable and patient while guiding me through the process. Thank you.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Merle,
Thank you for taking the time to leave a review about your experience with FAR. I'm delighted to hear that your rep kept you informed throughout the process and helped you to achieve your goal.
Please let us know if there is anything further we can do for you.

Beoordeeld met 1 van de 5 sterren

You guys sucked

You guys sucked! We were jacked around for 6 months, jumping through your totally disorganised hoops!

Then the loan was a joke, the appraisal was trash, sooo not worth the time.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Charlene,
We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.
Unfortunately, the appraiser is an independent nonaffiliated third party. They do not work for us and due to compliance regulations we do not communicate with them or contract them ourselves. We are not allowed to communicate with them directly, only through another third party so we have no influence on their results. They are certified to inspect and evaluate your property in adherence with FHA guides.

Beoordeeld met 5 van de 5 sterren

Good service

Vary good service.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Rosemary,
I'm happy to hear that!
Please let us know if there is anything further we can do for you.

Beoordeeld met 1 van de 5 sterren

Loan amount/purchase price kept dropping

I was told the price I could pay for a house was $700k before I even listed my home. I listed & it sold in one hour. Buyers were perfect - all cash etc. Then I started looking for a house to purchase. The price kept dropping until it got to the point that there was nothing on the market at that amount. I had to cancel the sale of my property.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Evelyn,
I'm sorry to hear that you information you received was not in line with houses that were on the market.
Please let us know if there is any way we can make it up to you in the future.

Beoordeeld met 5 van de 5 sterren

Katie was informative and answered all…

Katie was informative and answered all my questions. She followed up in a timely manner and kept me informed.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Danny,
Thank you for leaving a review about your experience. Katie is a great asset to our team and I'm happy to hear that she was able to help you achieve your goals.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

5 Stars for Finance of America Reverse

I found my experience with Finance of America to be excellent.I dealt with Troy Brinkman a lot and he was great!The staff was friendly and and very helpful.I wish I had used you guys first instead of AAG.Glad to be with you now.Thank you very much!

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Ronald,
Thank you for taking the time to leave a review about your experience. I'm delighted to hear that Troy was able to assist you in achieving your financial goals!
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Charles,
Thank you for taking the time to leave a review about your experience with FAR. I'm delighted to hear that somebody was able to keep you informed throughout the process of achieving your goals.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

The sales rep named Nicole Blane was…

The sales rep named Nicole Blane was very efficient and clearly explained the whole process. I got sold on changing lenders from another company and switched to them for a slightly lower rate. This turned out to be a terrible decision that I regret. It’s been close to 3 months and this other lender has not closed on our loan yet. We have good credit so its not that. They are super unorganized and messed up the process. If you are with Finance of America, just stay there. Don’t switch lenders.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Michael,
Thank you for taking the time to leave a review about your experience with FAR. We are delighted to hear that you felt supported by Nicole throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Melissa

Melissa. Is very patient and is very professional, I'm glad to have her on my team.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Steven,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

My application has not closed yet

My application has not closed yet. It is suppose to close within 10 days after a lot of paperwork etc. Toby Beers my Reverse Mortgage Specialist has been very helpful through out this process. He has answered all of my questions and has always returned my calls promptly.

29 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Sharon,
Thank you for your feedback! We are delighted to hear that you felt supported by Toby throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Very happy with the company

Very happy with the company. Very honest and correct.

29 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you for your feedback, Alexander! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

Excellent company to do business with

Excellent company to do business with. Very eager to help clients with any problems. Highly recommend.

29 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you, Sharon! We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible. Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Very satisfied

Robert Cummerford was wonderful to do business with. Very knowledgeable and easy to work with. Always responded to questions in a timely manner and kept us informed with what was needed from us to get the reverse mortgage completed. Very happy with the end results.

29 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you for the feedback, Sally! We are delighted to hear that you felt supported by Robert throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Edward,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible. Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Great to work with

Great to work with. Very professional in all aspects.

Frank M Stockton.

29 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you for the feedback, Frank! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

I have been very happy with the service…

I have been very happy with the service received from Finance of America: friendly customer service, quick response to my inquiries, and good loan rates!

29 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you, Margaret! We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible.

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